The webshop is pretty straight forward and easy to use, nothing fancy and nothing unusual. Customer Support is professional but they really should have someone working on saturdays, as that's when... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Habe das White Dwarf Abo abgeschlossen. In den letzten 12 Monaten ist drei bis vier mal vorgekommen das das Heft nicht angekommen bzw. kam relativ spät an. (Zwei bis drei Wochen später). Anrufe bei d... Näytä lisää
Nonostante il servizio dedicato ai clienti sia solo in inglese, gli operatori sono gentili e disposti a venirti incontro. Purtroppo si affidano a compagnie di spedizione tipo evri che per quale moti... Näytä lisää
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my sit... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Yhteystiedot
Yhdistynyt kuningaskunta
- uk.custserv@gwplc.com
- warhammer.com
3,9
Hyvä
431 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A bit silly that you have to pay…
A bit silly that you have to pay shipping costs for an order of exactly 50 euros. Even more that you have to use a credit card or PayPal.
Changing the items in the basket wasn't easy
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Jan,
Thank you for taking the time to share your feedback with us on Trustpilot.
We truly value your comments regarding your experience when using our webstore, and have forwarded these to the appropriate teams.
If we can be of any further assistance with an online order, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a wonderful rest of the day.
Kind regards,
Always a great shopping experience…
Always a great shopping experience always giving me better ideas on how to build my army better
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello,
We greatly appreciate your Trustpilot review!
We are delighted that you found our website helpful and that it sparked some fantastic new ideas for building your army.
If you have any questions or need any further support, please let us know at custserv@gwplc.com. We will be happy to help.
Have a wonderful rest of the day!
Kind regards,
Very good store experience and voucher
Very good store experience and voucher! :)
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello,
Thank you for your Trustpilot review.
We are really happy to hear that you had a great store experience when shopping with us!
If we can be of any further support with an online order, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Love all the stuff they do but a few…
Love all the stuff they do but a few little things seem a bit weird to me like how on warhammer 40k app it lets you have unusual sizes for your groups like a deathshroud terminators i can have a unit of 4 instead of 3 but i have to pay the points cost of 6 of them rather then just for the one extra which i feel like could be easily changed without breaking anything like the normal price for a 3 man deathsroud terminator is 160 right now but if i want to use 4 i have to pay 320 points and i know there points dont divide nicely as in if you wanted to be totally fair it would be 53.333 for one terminator which you cant really have but if you rounded up to the nearest 5 it could be 55 points per one you add so if i wanted to run a 4 man of deathshroud terminators id pay 215 which i think is fine even if i have to pay a little extra points for it and id either like to see it be you cant run weird numbers or just give them a quantifiable increase per model
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Travis,
Thank you very much for taking the time to leave a review.
We greatly appreciate your feedback regarding the Deathshroud Terminators and the Warhammer 40k App.
If you need any further support with one of our apps, please reach out to us at gwapps@gwplc.com and we will be happy to help.
Have a wonderful rest of the day!
Kind regards,
12€ de commande ..
12€ de commande ... un pot de peinture ..., GW voleurs !!!!!!!!
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Bonjour,
Merci d'avoir pris le temps de partager votre avis sur Trustpilot.
Si nous pouvons vous aider concernant une commande en ligne ou pour toute question, n'hésitez pas à nous contacter à l'adresse gwdirect@gwplc.com.
Nous vous souhaitons une agréable fin de journée.
Cordialement,
The company have a clearly defined…
The company have a clearly defined website and the support provided in their local stores.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello,
Thanks for reviewing us on Trustpilot!
We are delighted to hear that your shopping experience was pleasant and that you found the support in our stores helpful.
If we can be of any further support with an online order, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Same Experience As Others
Like others, I found the website clunky and difficult to navigate with a pretty useless search function. Checking out was, likewise, difficult, frustrating, intrusive, and nearly caused me to give up on ordering product. Unless the product is exceptional, I'll probably not revisit.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello,
Thank you very much for your Trustpilot review.
Your feedback on your webstore experience is highly valued and has been passed along to the relevant teams to help make improvements.
If you need any further support with your online order, or if you have any questions, please let us know at custserv@gwplc.com. We will be happy to help.
Have a wonderful rest of the day!
Kind regards,
Ave dominus nox
Warhammer never disappoints when it comes to the amazing products and services they provide im elated to read my nightlords omnibus and finally can be one step closer to the glorious truth of chaos.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Nathan,
Thank you for your wonderful Trustpilot review.
May you find delight reading about the Sons of Nostramo - Ave Dominus Nox!
Should you ever need support with an online order, or if you have any queries, please let us know at custserv@gwplc.com. We will be happy to help.
Have a wonderful rest of the day!
Kind regards,
Navigating this site is terrible
Navigating this site is terrible, great products, horrible website.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Thomas,
Thank you for your Trustpilot review.
We greatly appreciate your feedback regarding the website, and we will be sure to pass on your comments to the relevant teams to help make improvements.
Have a wonderful rest of the day!
Kind regards,
White Dwarf Magazine still amazing
Although I do miss the nostalgia hit of the Oldhammer style White Dwarf magazines of yesteryear, I still do thoroughly enjoy the modern White Dwarf publications. High quality content and nice cardstock for expansion character cards and punch-out tokens. Really appreciate Games Workshop supporting their products through this magazine. Loving Warhammer Quest Darkwater at the moment. Have subscribed!
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hi Lena,
Thank you very much for your wonderful Trustpilot review!
We are thrilled to hear that you are enjoying the White Dwarf publication, as well as Darkwater! We hope you were successful in vanquishing the evil found within the Jade Abbey.
If we can be of any further support, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Cancel order
It was a really bad shopping experience. I spent two months waiting for this model to be restocked before I could purchase it. After I bought it, they cancelled my order without giving me a reasonable explanation. I asked the customer service team for a solution, but I haven't received a response yet.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Yin,
Thank you for your Trustpilot review.
We have checked this with the relevant teams, and we can confirm that your communication was received, and our customer service agent was able to support you further with your query.
Have a wonderful rest of the day!
Kind regards,
Warhammer store leaves much to be desired
Warhammer asked too much personal information. A birth date should not be needed and a phone number should be optional.
And checking out with a guest account does not enable you to redeem a voucher, so creating an account is forced to use a voucher.
And finally a shop to deliver outside of the UK can only be selected after changing the country on the website.
The shopping experience was unnecessarily complex and user unfriendly.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Paul,
Thank you for taking the time to share your feedback with us on Trustpilot.
We truly value your comments regarding your experience on the webstore, and have forwarded these to the appropriate teams.
Have a wonderful rest of the day.
Kind regards,
grate quality
quality molds and paint. also really fun to assemble but it can be a little pricy at times which is why I'm giving Warhammer a 4/5
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Jake,
Thank you very much for sharing your experience with our products. We are really happy to hear that you have had fun assembling our kits!
If we can ever be of further support, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
more warhammer
facile, veloce ed estremamtente affidabile. Prodotti di qualità superiore e sempre stupefacenti. Warhammer è il vero gioco di miniature definitivo.
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Salve Claudio,
Grazie mille per la tua splendida recensione su Trustpilot.
Siamo molto felici di sapere che tu abbia avuto un'ottima esperienza con noi! Apprezziamo moltissimo il tuo riscontro sui nostri prodotti e servizi.
Se avessi mai bisogno di supporto, non esitare a contattarci all'indirizzo customerservices.ita@gwplc.com e saremo lieti di aiutarti.
Ti auguriamo una splendida giornata.
Cordiali saluti,
Never had problems except for one time…
Never had problems except for one time and they send me the product again, because it went missing
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Stefan,
Thanks for reviewing us on Trustpilot!
We are so happy you’ve had such great experiences with us! It’s also wonderful to hear that our team was there to help you out when things didn't go quite as planned.
If we can ever be of further support, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Scammers...
Had item in the cart, checking out had to confirm identity for payment to go through.
As identity was confirmed they removed the item from my cart and told me it was out of stock...
SCAM!
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Gaston,
Thank you for your Trustpilot review.
We greatly appreciate you taking the time to provide your feedback on your purchase experience.
We would love to look into this further for you. Please could you contact us at uk.custserv@gwplc.com with the subject "Trustpilot Response", along with some further information as to the product you were trying to order?
Have a wonderful rest of the day.
Kind regards,
Tbh it just makes getting the minis I…
Tbh it just makes getting the minis I am wanting and no hassle yes I wish you could get expedited shipping but that doesn’t take change my review
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Micheal,
Thanks for reviewing us on Trustpilot!
It is great to hear that shopping with us was a hassle-free experience.
If we can be of any further support with an online order, please let us know at custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Great company and easy to purchase…
Great company and easy to purchase items online. Order processed efficiently and delivery on time.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello Dan,
Thank you for your Trustpilot review.
We are so glad to hear everything went smoothly with your order and that it reached you exactly when expected!
If we can be of any further support, please let us know at uk.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Todo bien y correcto
Todo bien y correcto , me encanta warhammer y lo recomiendo en todos juegos .
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Buenos días Adrián,
¡Muchas gracias por su reseña en Trustpilot!
Si necesita ayuda con un pedido en línea o tiene alguna consulta, por favor, escríbanos a hobby@gwplc.com y estaremos encantados de ayudarle.
¡Que tenga un buen día!
Atentamente,
Such is the power of warhammer
Everything I order arrives either on time or earlier than expected. Customer support is great and is quick to fix any issues. Only issues are the high price for products but it's something that everything is essentially becoming, and the scalpers buying all the limited stock items and up charging it, but that's solved by items becoming made to order as they are now.
All in all, Games Workshop isn't all that bad.
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Warhammer
Hello,
Thank you for taking the time to share your feedback on Trustpilot.
We are delighted to hear you’ve had such a positive experience, particularly regarding our timely deliveries and the support provided by our Customer Service team.
If you need any further support with an online order, please let us know at au.custserv@gwplc.com and we will be happy to help.
Have a nice rest of the day!
Best regards,
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.