The webshop is pretty straight forward and easy to use, nothing fancy and nothing unusual. Customer Support is professional but they really should have someone working on saturdays, as that's when... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Habe das White Dwarf Abo abgeschlossen. In den letzten 12 Monaten ist drei bis vier mal vorgekommen das das Heft nicht angekommen bzw. kam relativ spät an. (Zwei bis drei Wochen später). Anrufe bei d... Näytä lisää
Nonostante il servizio dedicato ai clienti sia solo in inglese, gli operatori sono gentili e disposti a venirti incontro. Purtroppo si affidano a compagnie di spedizione tipo evri che per quale moti... Näytä lisää
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my sit... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
More than fifty years old, Games Workshop is the largest and most successful hobby miniatures company in the world. With nearly six-hundred official Warhammer stores worldwide, and a webstore that ships across the globe, we take pride in our service and we’ll do our level best to make sure you’re getting the most from our products.
Yhteystiedot
Yhdistynyt kuningaskunta
- uk.custserv@gwplc.com
- warhammer.com
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
Very easy to navigate site, very awesome customer service! Any issue I've ever had with delivery GW is on top if it. Never let down.
The webshop is pretty straight forward…
The webshop is pretty straight forward and easy to use, nothing fancy and nothing unusual.
Customer Support is professional but they really should have someone working on saturdays, as that's when books are released for sale and when things can go wrong.
Amazing and friendly staff with a…
Amazing and friendly staff with a seamless experience throughout
A happy day.
Person running the store answered all my questions and I had a lot of them.
I was happy with every answer.
I spent some money.
I spent more money than I was expecting.
He talked me into picking up some paint.
Over all I would and am going to recommend friends and family to check out this store.
(My birthday is coming up and they need to know where to go)
GW pre-order gone again in 15mins.
Once again pre order for new items were gone in 15 minutes for the one I was looking to get. Have more "stock" for pre-orders. Also stop adding politics to a setting that does not need it.
It was easy for me to preorder what I…
It was easy for me to preorder what I wanted and was helpful to let me have it sent to my local Warhammer store
Best Customer Service!
I had some trouble navigating the website and claiming my warhammer mini. Cam was absolutely stellar at helping me identify what was wrong and helping me get everything I needed!
St. Anthony warhammer store
Evan at the St. Anthony location is the goat. Great service great store.
Per quanto mi riguarda mi trovo bene…
Per quanto mi riguarda mi trovo bene con il servizio, la spedizione tracciata viene aggiornata in maniera puntuale e qualora la consegna non avvenga come previsto ti avvisano su dove puoi ritirare il pacco.
Habe das White Dwarf Abo abgeschlossen
Habe das White Dwarf Abo abgeschlossen. In den letzten 12 Monaten ist drei bis vier mal vorgekommen das das Heft nicht angekommen bzw. kam relativ spät an. (Zwei bis drei Wochen später). Anrufe bei der Service Hotline waren immer freundlich und das entsprechende Heft wurde umgehend nachgeliefert.
Die Frage ist daher, warum klappt die Lieferung nicht bei jedem Heft?🤔
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Mostly I like GW but beeing a white…
Mostly I like GW but beeing a white dwarf subsriber outside the UK is a disapointment. I know its in the hands of distribution partners and local post services, but still getting the magasin a month after publication is a joke.

Vastaus yritykseltä Warhammer
Solid website, good customer service
Solid website. My only complaint with Warhammer is the lack of availability for certain models.
Outstanding
Warhammer is reliable and consistently so. Buying from them is as safe and secure as it gets. They are a legitimate business that I have purchased from for many years. I love the products they offer.
Just awful
Just awful, items that seem to be in stock are out of stock when you want to pay and if youre not from the uk you have to change the language or you cant buy anything 👎

Vastaus yritykseltä Warhammer
Capcha on mobile is atrocious
Pretty horrible experience using the website. Tried initially using mobile to place an order, but Capcha would repeatedly get in the way, sometimes repeating within 5 seconds of completing a previous Capcha - so incredible annoying and unintuitive. Payment wouldn't even go through on mobile, so I had to switch to a desktop.

Vastaus yritykseltä Warhammer
I have never had a bad experience with…
I have never had a bad experience with this company in decades of buying from them. Great products. Great staff.
Good Work as Always
I’ve had an account with Games Workshop, now Warhammer for years now. I’ve never had a lost package. I’ve always received my package on time or ahead of schedule which is wonderful. The website flows easily even after the restructuring of the website from Games Workshop.
I had a small problem with my preorder…
I had a small problem with my preorder of one of the battle forces boxes delivery ( I'm from Mexico) when Hannah came to my help. She did not only provided excellent service but she also owned my situation as her own, where she made me feel listened and taken care of. My problem was solved and bot only that I've received more than I was expecting, thanks to people like her it's always a pleasure to purchase with trust and excitement for our new war dollies.
Thank you very much for everything GW and Hannah, good job, keep it going , you're doing great.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







