Today Voneus installed my new internet. The process from start to finish has been pretty straight forward. Particularly today the two technicians Ryan and Darren turned up and got it installed ve... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great salesman Thomas, explained all thoroughly. Three engineers fitted the wire and small box and modem. Sam, simon and Christo were really great men, friendly and professional. They explained eve... Näytä lisää
Nonhle rang me back after we were having problems hearing each other when I called on a mobile phone. I wasn't expecting that call back but she was very friendly and helpful, she sent me an email wi... Näytä lisää
A lady called Nokwanda was incredibly good! Great attitude, very polite, really kind, exceptionally patient and understanding, She really knows the product well so she could recognise and solve my p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Voneus champions rural communities - delivering ultrafast full fibre and superfast fixed wireless access broadband in hard-to-reach locations across the UK. We are a leading provider for homes, businesses and public services - highly sensitive to your environment and focused on levelling the field in rural areas.
Yhteystiedot
The Grange, 100 High Street, Southgate, N14 6BN, London, Yhdistynyt kuningaskunta
- 0333 880 4141
- broadband@voneus.com
- voneus.com
On vastannut 87 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Voneus Broadband
Liam Goodman was our point of contact…
Liam Goodman was our point of contact ans has done a great job sorting out broadband for us.
Thank you
Allan Cresswell

Vastaus yritykseltä Voneus Broadband
The engineers Simon and Graham
The engineers Simon and Graham arrived on time, were efficient, friendly and helpful.

Vastaus yritykseltä Voneus Broadband
Excellent service
Excellent service. We recently needed to relocate our broadband connection due to ongoing building works and Kanya organised it all from checking our specific requirements, booking in the engineers visit to site, and checking the job was completed on time and to our satisfaction.
Thank you Kanya @ Voneus.

Vastaus yritykseltä Voneus Broadband
Landline connection
As a new customer I wanted to connect my landline to my new router. I contacted Voneus services and Welome handled my call. He thoroughly investigated the problem I was experiencing and reconfigured my had set which solved the issue. Welcome was coming to the end of his shift but stayed until the phone was connected. Thank you Welcome.@

Vastaus yritykseltä Voneus Broadband
Voneus gift card for refer a friend
Voneus gift card for refer a friend - i think this is a scam. I signed up to Voneus in December 2025 on the recommendation of a friend. The gift card incentive at that time was £100 for my friend and £50 for me. The changeover went according to plan. Yet we are now in April 2026 and are still waiting for our gift cards. The staff are always very ‘helpful’, apologising and saying we will receive the cards by the end of January, February and March. Scam. Anybody else had the same experience?
Excellent and easy installation
Excellent and easy installation. Installation engineers were very helpful.

Vastaus yritykseltä Voneus Broadband
Patient engineer who was very helpful
Patient engineer who was very helpful

Vastaus yritykseltä Voneus Broadband
Andiswa was extremely patient and…
Andiswa was extremely patient and explained very clearly what the problem was and corrected it straight away and also went to the trouble of explaining what we should do if it happened again.

Vastaus yritykseltä Voneus Broadband
Pushy salesman
Pushy salesman. Set up broadband without my consent. I had to call up and cancel which I still haven’t had confirmation of the cancellation. Awful company.
Good Broadband
Good experience with Voneus and their staff, broadband is as described and very fast, the only problem has been connecting a wifi printer and no one can seem to help with this problem!

Vastaus yritykseltä Voneus Broadband
Installation revue
The product was very well explained and Josh Page did a first class job

Vastaus yritykseltä Voneus Broadband
Liam a Voneus agent called me to…
Liam a Voneus agent called me to discuss installing Voneus in my new home after a friend recommended me. Liam was very polite, explained everything clearly & gladly answered any quires I had.

Vastaus yritykseltä Voneus Broadband
Very helpful and friendly real person…
Very helpful and friendly real person dealt with my problem.

Vastaus yritykseltä Voneus Broadband
no WiFi in most of the house...
no WiFi in most of the house...just one phone that I cannot hear. No possibility of more phones as no WiFi. I wish I had my landline back and BT is forgiven for any and all transgressions.
New Voneus Install
Hassle free installation handled very quickly.
Tidy installation from a good team.
Broadband performing as per contract speed, actually a bit faster.
Hope this good service continues into the future.
Very happy at the moment.

Vastaus yritykseltä Voneus Broadband
A good deal that saves me money
From initial contact with Dell in sales…
From initial contact with Dell in sales to install by Tom & James the service and communications were faultless.
It would be great if all service companies had the same level of service

Vastaus yritykseltä Voneus Broadband
The engineer was polite, kept me informed at all times what he was about to do, give me instructions of what to do with the new installation and left my office clean and tidy after he had finished.
Received an email a couple of days before the installation, engineer turned upon time, introduced himself and told me what he was about to do.
The whole job was done and dusted within 40 minutes.
The engineer and his boss checked everything was working and that i was happy with the work.
(Graham and Mark)

Vastaus yritykseltä Voneus Broadband
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







