Voneus Broadband Arvostelua 5 423

I very friendly representative, helpful and polite

Liam Goodman was our point of contact ans has done a great job sorting out broadband for us.

Thank you
Allan Cresswell

The engineers Simon and Graham arrived on time, were efficient, friendly and helpful.

Excellent service. We recently needed to relocate our broadband connection due to ongoing building works and Kanya organised it all from checking our specific requirements, booking in the engineers visit to site, and checking the job was completed on time and to our satisfaction.
Thank you Kanya @ Voneus.

Your fast service.

As a new customer I wanted to connect my landline to my new router. I contacted Voneus services and Welome handled my call. He thoroughly investigated the problem I was experiencing and reconfigured my had set which solved the issue. Welcome was coming to the end of his shift but stayed until the phone was connected. Thank you Welcome.@

Voneus gift card for refer a friend - i think this is a scam. I signed up to Voneus in December 2025 on the recommendation of a friend. The gift card incentive at that time was £100 for my friend and £50 for me. The changeover went according to plan. Yet we are now in April 2026 and are still waiting for our gift cards. The staff are always very ‘helpful’, apologising and saying we will receive the cards by the end of January, February and March. Scam. Anybody else had the same experience?

Excellent and easy installation. Installation engineers were very helpful.

Patient engineer who was very helpful

Andiswa was extremely patient and explained very clearly what the problem was and corrected it straight away and also went to the trouble of explaining what we should do if it happened again.

Pushy salesman. Set up broadband without my consent. I had to call up and cancel which I still haven’t had confirmation of the cancellation. Awful company.

Good experience with Voneus and their staff, broadband is as described and very fast, the only problem has been connecting a wifi printer and no one can seem to help with this problem!

The product was very well explained and Josh Page did a first class job

Liam a Voneus agent called me to discuss installing Voneus in my new home after a friend recommended me. Liam was very polite, explained everything clearly & gladly answered any quires I had.

Very helpful and friendly real person dealt with my problem.

no WiFi in most of the house...just one phone that I cannot hear. No possibility of more phones as no WiFi. I wish I had my landline back and BT is forgiven for any and all transgressions.

Hassle free installation handled very quickly.
Tidy installation from a good team.
Broadband performing as per contract speed, actually a bit faster.
Hope this good service continues into the future.
Very happy at the moment.

From initial contact with Dell in sales to install by Tom & James the service and communications were faultless.
It would be great if all service companies had the same level of service

Received an email a couple of days before the installation, engineer turned upon time, introduced himself and told me what he was about to do.
The whole job was done and dusted within 40 minutes.
The engineer and his boss checked everything was working and that i was happy with the work.
(Graham and Mark)