Have had a policy with them for 2 years for our 7 year old labrador. Selected them after detailed comparison of coverage and costs and reviews across several companies. Premium policy so not cheap bu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Been with Vetsure for 10 years with our cat and they are superb. We've made two claims and both times paid out with no quibbling. One time they made a billing mistake and sent our cat a little a... Näytä lisää
Yritys on vastannut
Able to organise from local vets leaflet. There are so many pet insurance plans,yours seemed to be middle priced. My cat came with 4 weeks free insurance from the cats protection organisation . so it... Näytä lisää
Yritys on vastannut
Excellent advisor. Very knowledgeable. Also polite and friendly. It didn’t feel like a conversation with a disengaged person who is just reading out questions and policy info which can sometimes happ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Yrityksen kirjoittama
Yhteystiedot
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Yhdistynyt kuningaskunta
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Spoke on the telephone to arrange cover…
Spoke on the telephone to arrange cover and everything was explained in detail
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Carrie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Abigail was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Ozzy and Milo's journey.
Kind regards,
Lee and The Vetsure Team
Was very good
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Paul,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Harriet was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Boo's journey.
Kind regards,
Lee and The Vetsure Team
Professional, efficient and friendly Customer Service Team
Professional, efficient and friendly Customer Service Team. Communications are always dealt with speedily. Having submitted multiple claims, I continue to be impressed (and relieved) at how quick they review and settle direct, minimising stress and anxiety. Very understanding and empathetic.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Julie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi David,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Bailee's journey.
Kind regards,
Lee and The Vetsure Team
Vetsure have been there when I needed…
Vetsure have always been there when I needed them most, and sent lovely thoughtful condolences with beautiful wildflower seeds, thank you 😊
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Naomi,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Tigger's journey.
Kind regards,
Lee and The Vetsure Team
No stress when making a claim
Vetsure were very quick at dealing with my claim when my cat became unwell. Between the vets and the vetsure team I was kept updated with how my claim was going. Thank you!
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Kirsty,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Company you can trust to help you.
Always ready to answer queries on th phone. Clearly show costs of bills such as excess for old dog and other things you cannot claim for. My dog at 12 has various problems for some months. Each claim has been dealt with in around 24 hours and money paid into my account. Only dowside is that they are a little expensive but sometimes it is worth it if you have found a company you can trust.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Sue,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Thank you
I have found the staff at Vetsure to be professional but friendly and helpful, nothing is to much trouble and they were very reassuring when I got confused.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Sue,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Excellent website easy to navigate.
Excellent website easy to navigate.
Looking forward to being part of Vetsure.
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Joanna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Timmy and Tally's journey.
Kind regards,
Lee and The Vetsure Team
Great to talk to on the phone so
Great to talk to on the phone so. I will fully recommend you to my friends and anyone else I know who needs a great insurance for pets so thank you for all your help
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Philip,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Misty and Nico's journey.
Kind regards,
Lee and The Vetsure Team
Amazing!
Amazing!! couldn't of been more helpful. the lady i spoke to was wonderful, would highly recommend. the Customer service was 100000/10
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Elle,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Norris's journey.
Kind regards,
Lee and The Vetsure Team
Good insurance
Got this insurance from Donaldsons the vets it seems a good one but only bought it 2 wks ago
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi John,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Harriet was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Patch's journey.
Kind regards,
Lee and The Vetsure Team
Did a quote online and vetsure rang me…
Did a quote online and vetsure rang me within 48hour to go through my quote if I was interested in purchasing (which i was) advisor was really friendly answered my questions to best of his knowledge and had an overall nice calm manner, hopefully in the future I have no problems if needed
26. toukokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Kyra,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Tilly and Lola's journey.
Kind regards,
Lee and The Vetsure Team
Very positive experience
I called Vetsure to insure my cat, so everything was done on the telephone, such as choosing an suitable plan, setting up an account etc. I asked a few questions, and they provided very substantive answers.
19. toukokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Elena,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Milly's journey.
Kind regards,
Lee and The Vetsure Team
Great customer service informative and…
Great customer service informative and helpful to ensure we have the right policy for our needs
3. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Samantha,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Daisy's journey.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Susan,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jodie was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Squirt and Tinkerbelle's journey.
Kind regards,
Lee and The Vetsure Team
Friendly staff
Friendly staff. Clear explanations of different levels of insurance - going through each one & what they cost. No pressure selling just a well informed choice.
26. toukokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Linda,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Willow's journey.
Kind regards,
Lee and The Vetsure Team
Lovely company
Easy to sign up my two dogs, lovely helpful lady on phone who clearly loved dogs
2. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Karen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Hagrid and Barney's journey.
Kind regards,
Lee and The Vetsure Team
Easy website
Easy website, I called to ask a few questions and they were so helpful
26. toukokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Sophie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Ziggy Pollard's journey.
Kind regards,
Lee and The Vetsure Team
Easy to deal with.
26. toukokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Richard,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure.
Thanks again for choosing us, we’re so pleased to be part of Rocket's journey.
Kind regards,
Lee and The Vetsure Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.