Have had a policy with them for 2 years for our 7 year old labrador. Selected them after detailed comparison of coverage and costs and reviews across several companies. Premium policy so not cheap bu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Been with Vetsure for 10 years with our cat and they are superb. We've made two claims and both times paid out with no quibbling. One time they made a billing mistake and sent our cat a little a... Näytä lisää
Yritys on vastannut
Able to organise from local vets leaflet. There are so many pet insurance plans,yours seemed to be middle priced. My cat came with 4 weeks free insurance from the cats protection organisation . so it... Näytä lisää
Yritys on vastannut
Excellent advisor. Very knowledgeable. Also polite and friendly. It didn’t feel like a conversation with a disengaged person who is just reading out questions and policy info which can sometimes happ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Yrityksen kirjoittama
Yhteystiedot
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Yhdistynyt kuningaskunta
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They are not just there for your pet…
They are not just there for your pet they are also there for their customers too and friendly and helpful
22. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Shaun,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
I booked an appointment at Pet vets in…
I booked an appointment at Pet vets in balby , they sent a link to fill out a form online it was quick and Easy. My kitten had his injection got chip and got his flea and worm treatment and it didn t cost anything as everything was covered
22. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Bernadette,
Thank you so much for taking the time to leave a review. We’re delighted to hear you’ve had a positive experience with gaining the treatment you needed from your vets.
We hope Oreo is doing well.
Kind regards, Lee and The Vetsure Team
Great customer service.
Just signed up with these and found the link from my vets was not working to well so gave them a call. Spoke to Vanessa who was so lovely and helpful, amazing customer service. In a quick 10 minute call she had me all set up and ready to go covering our new little puppy for all her needs. Thank you.
13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Martin,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
I have only recently insured my dog…
I have only recently insured my dog with vet sure
the girl I spoke to on the phone was reeally polite and very helpful
Thankyou
22. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Vivienne,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Eva was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bumble's journey.
Kind regards,
Lee and The Vetsure Team
Service i received was superb
Monica was so knowledgeable and helpful. I can highly recommend Vetsure for Pet Insurance and you also receive a Discount if you take out their Pet Health Plan aswell.
19. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Karen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Bo's journey.
Kind regards,
Lee and The Vetsure Team
Very Good caring staff service today
Very Good caring staff service today !
Made me feel part of it and my Dog 🐕 “Cash” !
18. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi David,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Cash's journey.
Kind regards,
Lee and The Vetsure Team
Spoke to Monica today to set up health…
Spoke to Monica today to set up health plan and pet insurance for my Labrador Kasey. Monica was totally professional, knowledgeable and above all friendly, a truly great experience. Monica is a definite asset to the Vetsure group.
18. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Brian,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Kasey's journey.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Carol,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Smudge and Honey's journey.
Kind regards,
Lee and The Vetsure Team
Excellent
Everything was explained so well, no hard sell and Vanessa was so nice and helpful.
17. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Pauline,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Spot's journey.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Errol,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Yoda's journey.
Kind regards,
Lee and The Vetsure Team
Very professional
Very polite, professional and helpful. On the phone advised me clearly and the adviser was a joy to communicate with. I would highly recommend.
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Donna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne and Hilary where able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Finley's journey.
Kind regards,
Lee and The Vetsure Team
Helpful
Unfortunately I can't remember the ladies name, she was very helpful and explained everything to me. I would recommend to others
8. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Tracey,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Teddy's journey.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Emma,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Cookie's journey.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Gary,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Eddie's journey.
Kind regards,
Lee and The Vetsure Team
on the phone they say it all sounds…
on the phone they say it all sounds fine but then you get an email that it’s been declined
26. toukokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Lucy,
Thank you for taking the time to share your feedback. We're sorry to hear that you're disappointed with the outcome of your claim, and we appreciate how upsetting this can be, particularly during what is often a stressful time.
While we always strive to support our customers wherever possible, we must assess claims in line with the terms and conditions of the policy. Unfortunately, this means there are occasions where we are unable to provide cover.
We understand that you do not wish to discuss your claim further. However, if you have any questions or if there's anything else we can help with, please don't hesitate to get in touch with us directly.
Kind regards,
Lee and the Vetsure Team
Very clear and knowledgeable CS rep who helped me
Iseult. is a very competent and helpful person. She was very precise in answering my questions, regarding renewing Julio's policy.
Eloquent and clear voice who clearly enjoys her role, this comes through on the way she speaks and responds. Thank you, Iseult
11. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi David,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Iseult was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Julio The Hoon's journey.
Kind regards,
Lee and The Vetsure Team
Super quick and helpful
9. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Jenna,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Pink Paws and Baby Bean's journey.
Kind regards,
Lee and The Vetsure Team
I did a quote online and within a…
I did a quote online and within a couple of hours I got a call from Vanessa...to start with I wasn't sure this was the right insurance for my cat but Vanessa was very knowledgeable and and answered all my questions. Very lovely lady. Thank you.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Vanessa was able to help you. We’ll be sure to pass on your kind feedback to her.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
GREAT SERVICE
I went to Vetsure after they were recommended to me. They were so helpful and very straightforward with their help. It was also a nice touch that they referred to my dog by name. Very impressed with the service I received.
3. kesäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Keith,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Kenzie was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Petal's journey.
Kind regards,
Lee and The Vetsure Team
Always a good experience we have had…
Always a good experience we have had both our dogs insured with vetsure and every time has been brilliant it’s never good taking your dog to the vet when they are not well so taking away the financial worries is great less to stress about
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Chris,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
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