Have had a policy with them for 2 years for our 7 year old labrador. Selected them after detailed comparison of coverage and costs and reviews across several companies. Premium policy so not cheap bu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Been with Vetsure for 10 years with our cat and they are superb. We've made two claims and both times paid out with no quibbling. One time they made a billing mistake and sent our cat a little a... Näytä lisää
Yritys on vastannut
Able to organise from local vets leaflet. There are so many pet insurance plans,yours seemed to be middle priced. My cat came with 4 weeks free insurance from the cats protection organisation . so it... Näytä lisää
Yritys on vastannut
Excellent advisor. Very knowledgeable. Also polite and friendly. It didn’t feel like a conversation with a disengaged person who is just reading out questions and policy info which can sometimes happ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Winner of Financial Services Company of the Year at the British Business Awards 2025. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Yrityksen kirjoittama
Yhteystiedot
1st Floor, Helios Court, 1 Bishop Square, AL10 9NE, Hatfield, Yhdistynyt kuningaskunta
- 0800 050 2022
- info@vetsure.com
- vetsure.com
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Vetsure Pet Insurance
Hi Katie,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Tayto's journey.
Kind regards,
Lee and The Vetsure Team
Cat insurance
Great service great customer service and made it easy to understand with all with the insurance stuff and all
5. elokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Craig,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Nuno's journey.
Kind regards,
Lee and The Vetsure Team
So far all claims are being paid
So far all claims are being paid. Customer Service Staff are very helpful.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Jemimah,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Jacqueline,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Casper and Prince's journey.
Kind regards,
Lee and The Vetsure Team
Prompt
Prompt, kindly help when explaining what had happened, plus very prompt payment. .
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Kind regards,
Lee and The Vetsure Team
I was very happy I went with vetsure…
I was very happy I went with vetsure for my insurance I didn't have to do anything when my coco was ill they dealt with the vets for me so there was no reason for any extra upset I would recommend them 100percent thank you vetsure Susan Watkins
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Peter,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had such a positive experience with Vetsure and that the team have been able to help you with your recent claim.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Thanks again for choosing us.
Kind regards,
Lee and The Vetsure Team
I found the lady today very helpful and…
I found the lady today very helpful and understanding about my policy as for claiming on the policy in the past I’ve got no complaints at all
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Lesley,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had such a positive experience with Vetsure and that Jodie was able to help you with your policy.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Thanks again for choosing us.
Kind regards,
Lee and The Vetsure Team
Claims are very quickly dealt with.
Vetsure is a very good company to deal with. Very helpful on the phone and quick to respond to claims.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Anne,
Thank you so much for taking the time to leave us a review! We’re delighted to hear you’ve had such a positive experience with Vetsure and that the team have been able to help you with your claims.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like this truly means a lot to our team.
Thanks again for choosing us.
Kind regards,
Lee and The Vetsure Team
The lady on the phone was massively…
The lady on the phone was massively helpful brilliant service would highly recommend
4. elokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Gary,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Dottie's journey.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Philip,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Tilly's journey.
Kind regards,
Lee and The Vetsure Team
Very easy to speak to someone,they were…
Very easy to speak to someone,they were very efficient and polite which made me feel happy I had chosen this plan.so far very good service .
4. elokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Maureen,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Harriet was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Barney's journey.
Kind regards,
Lee and The Vetsure Team
Easy to apply and great value
Really easy to use online service, insurance taken out for my doggy and documents all sent through instantly .. great peace of mind 😊
4. elokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Milla,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure. We’ll be sure to pass on your kind feedback to the team.
Thanks again for choosing us, we’re so pleased to be part of Minni's journey.
Kind regards,
Lee and The Vetsure Team
Reasonable pet insurance prices
Jessica, the person who dealt with my enquiry, was informative helpful and very patient with me. I was not pressured to purchase but given all of the relevant information. She was very knowledgeable and professional. It was a a very positive experience and I have decided to go ahead with the insurance cover. Thank you.
3. elokuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Margaret,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jessica was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Finley, Simba and Murphy's journey.
Kind regards,
Lee and The Vetsure Team
Thank you so much to Jake who helped…
Thank you so much to Jake who helped set up my insurance policy for my rescue cat Joe! He could not have been more helpful. The whole experience was super quick and easy.
Thanks again!!
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vetsure Pet Insurance
Hi Aimee,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Jake was able to help you. We’ll be sure to pass on your kind feedback to him.
Thanks again for choosing us, we’re so pleased to be part of Joe's journey.
Kind regards,
Lee and The Vetsure Team
Great service from a great company
Absolutely amazed at the care and professionalism of Vetsure. All their call handlers are kind and patient. They had great compassion and understanding all the way through my claim. They were very supportive when my dear cat passed away too.
I had to make a difficult call after my cat passed away and Vanessa took my call. She was so kind, caring and compassionate and so supportive too. She didn’t rush the call but gave me all the time I needed. She told me to call any time and she would chat with me.
I cannot recommend Vetsure highly enough. Great service by a great company.
24. heinäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Julia,
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear you’ve had a positive experience with Vetsure, and we’re truly sorry to hear about the loss of your cat.
We’re pleased that Vanessa was able to provide support during such a difficult time, and we’ll be sure to pass on your kind feedback to her.
Providing caring, reliable support for pets and their owners is at the heart of what we do, so feedback like yours truly means a great deal to our team.
Wishing you all the best.
Kind regards,
Lee and the Vetsure Team
Lovely pleasant and very professional…
Lovely pleasant and very professional how she came across 👍
31. heinäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Lee,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Monica was able to help you with. We’ll be sure to pass on your kind feedback to her.
Kind regards,
Lee and The Vetsure Team
Vastaus yritykseltä Vetsure Pet Insurance
Hi Margaret,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Meeko's journey.
Kind regards,
Lee and The Vetsure Team
Excellent Customer Service
I personally received excellent customer service. Very informative and answered all my queries.
Honest with all quotes, I was able to make the final decision for myself, without being persuaded. Very satisfied with the service provided.
29. heinäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Abigail,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Joanne was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Posca and Bic's journey.
Kind regards,
Lee and The Vetsure Team
Amazing service highly recommend to me…
Amazing service highly recommend to me and I must say they are fantastic great value for money.
29. heinäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Natasha,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Ally was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Stormy and Cherrie's journey.
Kind regards,
Lee and The Vetsure Team
I found Vetsure very helpful
I found Vetsure very helpful, talking me through what was available , the young lady speaking to me didn’t give me a sales talk. but helped me thru every contract, no pressure, so anyone not sure I recommend you give Vetsure a call !
29. heinäkuuta 2026
Vastaus yritykseltä Vetsure Pet Insurance
Hi Linda,
Thank you so much for taking the time to leave a review! We’re delighted to hear you’ve had a positive experience with Vetsure and that Hilary was able to help you with. We’ll be sure to pass on your kind feedback to her.
Thanks again for choosing us, we’re so pleased to be part of Annie's journey.
Kind regards,
Lee and The Vetsure Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.