Very slow delivery, ordered 25/10 and only delivered 9/11 (11 business days) know product's are good as ordered previously, no puddles on floor, trousers do get wet so not as amazing as advertised but... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
UpAiry’s customer service with Christine was fantastic. She was immediately available to help with my orders. They take mom feedback seriously. The company truly cares about their customers satisfacti... Näytä lisää
When placing my order the auto address finder made a mistake and added a bit to my address that shouldn’t be there. I email the brand straight away and got a reply promptly saying that this mistake h... Näytä lisää
I recently ordered some UpAiry training paints for my son, but when they arrived, they were too small for him. I contacted UpAiry's customer service and they were extremely helpful in resolving this i... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We help parents succeed at potty training by making it easier and less stressful for both parent and child. Our proven approach gets little ones out of diapers faster, saving families time, money, and frustration while giving them the confidence to move forward. We understand the challenges of potty training, which is why thousands of parents trust us to help their children reach this important milestone.
Yhteystiedot
Yhdysvallat
- hello@upairy.com
- upairy.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 18 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Accommodating
When I asked for a change because I changed my mind after submitting my order and thought I would need a different size. Upairy people were helpful and got it taken care of which was and is very much appreciated.
Not worth it, sneaky subscriptions, hard to speak to and long delivery
Don't prevent any leakage or accidents, you may as well put normal pants on and change them when wet. Its very delayed delivery to the UK. Also, be careful as they sneakatively subscribe you to child vitamins for £31 a tub, which is ridiculous and you may only find out when the next month is sent. Finally there is no way to cancel anything without emailing which is frustrating. I would not recommend
Training pants
I ordered a size medium and reached out to the company becuase they ended up being too tight for my toddler and they sent a complementary size change since I opened up one of the training pants. The product itself is great and helps prevent big accidents.
Amazing service
Amazing service! I had ordered the wrong size, responded to the confirmation email and got a prompt response where they were able to update the size.
Very satisfied
Ease of ordering
Ease of ordering. Quick delivery time. Great product
Great customer service
Great customer service! Thank you Upairy for helping me get the right size for my kid.
Beware
Beware. If you order undies they include a “free” bottle of vitamin gummies which is actually a subscription that you will be charged for in a month. Once you realize and cancel it’s too late and you are charged $40.
Not Leak proof
Bought these because they were advertised as leak proof but toddler feels the wet…. Not leak proof at all!! May as-well order regular pants. Complete rip off
I needed to exchange sizes and when I…
I needed to exchange sizes and when I reached out via email Grachelle got back to me right away and handled everything for me so quickly. I’m so hopeful for starting our potty training journey and having some success, I can already tell the difference between store bought training underwear and UpAiry, and how much it contains the mess but lets my toddler feel that she’s wet. she loves the colorful designs and soft fabric.
I accidentally ordered the wrong size
I accidentally ordered the wrong size. I emailed then at midnight, and they got back to me. Swap, the size made sure. I had the pattern I wanted. The underwear are amazing. They're the only kind that my autistic child doesn't hate. They have enough absorbency to keep the messes at bay, but still let him feel the wetness for potty training, amazing company, amazing product
Customer service was very helpful.
The training pants were a huge hit with…
The training pants were a huge hit with our 2 year old and he wanted to wear them all of the time. Great selection of prints!! We had very good success and Sid was potty trained in 2 weeks. Wonderful company that responds and communicates well! Great product and customer service. Worth the price
Very kind customer service!
Joy responded to my sizing question promptly, and she was so helpful in sending a larger size for my son! I was also surprised at the company’s generosity in not needing a return of the size that was too small.
Baby Brain Error ... Quickly Solved.
Complete baby brain but I made an error when ordering and missed out on the deal I was trying to buy! Instead of the deal Buy 2 Get 3 free I only bought 3 pairs which worked out more expensive than the deal! I contacted their support and Maria helped me really quickly and set up a second order for 2 free pairs to be shipped so I still got the deal! Couldn't ask for a more helpful company. Please thank Maria for me. X
UpAiry is amazing
UpAiry is amazing. I accidentally ordered the wrong size and they are sending me complimentary pairs in the correct size so I can still try them. I highly recommend them based on customer service.
Scam!
Scam!! I purchase a 10 pack of underwear. After the purchase a pop up add tries to sell you another 5x pack at a discounted price so i clicked on it. It turns out youre actually purchasing a subscription for gummie vitamins! Never have i received a confirmation of my subscription. Its masked and you dont know youre subscribed until you get a charge the following month. To cancel is the most complicated slyest way of doing so because you never actually created an account with them. They used my shop login to do so. I contacted them and told them about this and they said they cant do nothing about it. Beware and consider yourself warned.
This company has amazing customer…
This company has amazing customer service. I never got a confirmation email, but they still found my order information. My package was delivered to a wrong address (my fault I didn't double check) but they're still going to send a new one out to the correct location. Best customer service, I've ever had the pleasure to deal with.
I would highly recommend shopping with Upairy
I would highly recommend shopping with Upairy. Their training pants are valuable and reliable. Their customer support- Grachelle was such a big help as well.
Haven't even tried the training pants…
Haven't even tried the training pants yet and already getting charged a monthly fee for gummies that I was unaware that the "free gift" automatically signed up for monthly renewal. Waiting to hear back on refund or not, if not will be going to BBB about it.
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