UpAiry Arvostelua 

702
•
TrustScore 3.5/5 tähteä

3,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Very slow delivery, ordered 25/10 and only delivered 9/11 (11 business days) know product's are good as ordered previously, no puddles on floor, trousers do get wet so not as amazing as advertised but... Näytä lisää

Saanut 5/5 tähteä

UpAiry’s customer service with Christine was fantastic. She was immediately available to help with my orders. They take mom feedback seriously. The company truly cares about their customers satisfacti... Näytä lisää

Saanut 5/5 tähteä

When placing my order the auto address finder made a mistake and added a bit to my address that shouldn’t be there. I email the brand straight away and got a reply promptly saying that this mistake h... Näytä lisää

Saanut 5/5 tähteä

I recently ordered some UpAiry training paints for my son, but when they arrived, they were too small for him. I contacted UpAiry's customer service and they were extremely helpful in resolving this i... Näytä lisää

Yrityksen tiedot

Yrityksen kirjoittama

We help parents succeed at potty training by making it easier and less stressful for both parent and child. Our proven approach gets little ones out of diapers faster, saving families time, money, and frustration while giving them the confidence to move forward. We understand the challenges of potty training, which is why thousands of parents trust us to help their children reach this important milestone.


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

702 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 18 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(702)

649 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very helpful

Overall I didnt find this product effective, however my son is 5, neurodivergent and needs them for nighttime, I didnt want to write a bad review so I reached out to the company and they was so helpful in sending me Inserts for the pants. The designs are lovely and the fit is snug. I would definitely recommend, if they do not work for your child just reach out to the company they are so helpful and kind and will find a way that will be helpful.

27. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Subscription scam

Training pants are fine. But they gave me " free gummies" which i didnt ask for and signed me up to a subscription for these gummies that apparently cost £31 a month. The second batch to arrive interestingly are a smaller packet. They wouldn't cancel my subscription when I asked and tbey won't answer emails about a refund and return. Scammed

13. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Charged for a hidden £31/m subscription…

Charged for a hidden £31/m subscription that was originally supposed to be a free gift. Have emailed to cancel (as that's the only option) and will escalate further if not actioned. Parents be aware. I should have done my research, don't make the same mistake!

27. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

£31 sneaky subscription

They tie you into a subscription without clearly letting you know that it is a monthly service for £31 gummies. The customer service is terrible. Plus my goods never arrived

27. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not only do these potty training pants…

Not only do these potty training pants not work at all how they’re described but they also DO NOT honour there money back guarantee! In the first week of October I was told they were processing my refund. It’s now been 3 weeks and many emails back and forth and still no sign of my refund. How this company is allowed to continue I do not know. Avoid at all costs!!

7. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible customer service

Terrible customer service! Do not trust their 75-day money back guarantee! I gave these an honest try with my daughter and they did not work for her(she did not care about being wet). I contacted customer service asking for a refund. They were quick to respond and tried to convince me to keep trying. When I said no they said they would issue a refund. I waited over two weeks and no refund showed up. I tried contacting them again and got no response. Waited a little bit and tried one more time. Nothing. I then filed a dispute with my credit card and immediately got my refund. I should not have had to go to this length to get my refund that was promised to me in the first place. Would not recommend!

25. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

It’s not been an easy journey for us

It’s not been an easy journey for us. We tried UpAiry about a year and few months ago roughly when our daughter was about 15-19 months old, I did find they leaked and it’s was hard because we also had another baby so the demand was huge for both children, decided to slow down with potty and have since started up again, she’s now 2 almost 3, she is able to communicate when you needs or when she’s had an accident. This is our 4th purchase and I noticed these sets of pants don’t leak much and when they do, it was a size that didn’t fit perfectly. So far, it’s a slow process but we are being very patient and encouraging to our daughter, I think she loves her pants. She’s been doing lots of wee’s and potty in the potty, I was very confident in using it, we working on encouraging her to communicate with us more about when she needs it rather we keep asking, when she sees her brother roaming free and playing she often doesn’t want to use the potty as it takes away from her playing but I think she gets it more as part of her daily rounds now being consistent. We got a physical timer which also helps so she knows she won’t be left sitting for long. She likes the stick chart but doesn’t seem to care too much about it, but I find if I give her a stick on her clothing she is very excited to get a sticker. It’s only Upwards from now. Thanks UPAiry !

25. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disappointed

Disappointed - Leaked and Unexpected Upcharges
I am very disappointed with my experience. The training underwear completely leaks through, failing to contain accidents as advertised. To make matters worse, I discovered unexpected upcharges on my bill after checking out. I would not recommend this product or company given the poor performance and billing issues. They did refund me but don't promote your product for the money, promote your product with honesty. My daughter had one on for 3min and she immediately soaked through.

24. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolutely zero customer support

Absolutely zero customer support. They created an order that I didn’t request and then added a subscription. I emailed them 8 times and had absolutely zero response. No communication either about said order until it had been taken out of my bank. Terrible quality items. Terrible customer service.

23. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing

Got it for my 3y old. We were struggling with potty training for the last few months. So O heard about it on Instagram , searched before deciding to buy it. And ai wish I could find about it sooner. It is comfortable, great material , doesn’t leak but feels wet, so she asks to change as soon as pee. And for the last day, she use the potty

22. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

I washed the upairy pants and today is…

I washed the berry pants and today is my first day using them. I used the liner along with the pants which the liner was suggested to use for overnight and it’s still soaked through the liner and the underwear. since it was the first time it soaked through, I’ll give it a few more chances, but I hope the money back guarantee is not false.

23. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great product

Great product! My 2.5 year old daughter loved the sticker chart and the design of the training pants. She was keen to put them on every day. I was a bit sceptical of how much it will stop her pee dripping but it actually is thick enough that there is no mess when she peed in the training pants (it slowly seeps through about 2 minutes later but it is enough time to transfer her to the bathroom). She consistently does poo in the potty now immediately after wearing upairy, but the wee is still work in progress. But the mess free is taking a lot of stress off the process for us!

12. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

So I’d never heard of UpAiry before!

So I’d never heard of UpAiry before, and my friend gifted me four pairs as we were just trialling the potty training, seeing how my daughter got on. And honestly? She has smashed potty training in 3 days with these pants! So I ordered another 5 pairs because she loves them that much! They arrived really quickly, and I think they are great value for money! Good sizing, comfortable to wear, and well padded should there be any accidents! We are absolutely over the moon with the Halloween and unicorn pairs in particular, I’m very, very pleased! I cannot recommend these pants highly enough, I am shouting about them at nursery! A fantastic product! I am really, really pleased! Thank you, a fantastic brand!

22. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We got the tummy gummys for our 7yr old…

We got the tummy gummys for our 7yr old who has been having digestive problems all her life. The doctors tried various medicines and therapy, but nothing was fixing the problem. These worked like a miracle! No more accidents or back-ups. She is a normal kid now.

22. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Been chasing up a refund for the past 2…

Been chasing up a refund for the past 2 months. Was very helpful before receiving the order and telling me I’d get a refund as whilst waiting for the product to be delivered my son was already potty trained and they re assured me I’d get a full refund. Contacted them several times and just keep going around in circles being told that it’s being processed or sometimes no response at all.

9. elokuuta 2026
Oma-aloitteinen arvostelu

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