Very slow delivery, ordered 25/10 and only delivered 9/11 (11 business days) know product's are good as ordered previously, no puddles on floor, trousers do get wet so not as amazing as advertised but... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
UpAiry’s customer service with Christine was fantastic. She was immediately available to help with my orders. They take mom feedback seriously. The company truly cares about their customers satisfacti... Näytä lisää
When placing my order the auto address finder made a mistake and added a bit to my address that shouldn’t be there. I email the brand straight away and got a reply promptly saying that this mistake h... Näytä lisää
I recently ordered some UpAiry training paints for my son, but when they arrived, they were too small for him. I contacted UpAiry's customer service and they were extremely helpful in resolving this i... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We help parents succeed at potty training by making it easier and less stressful for both parent and child. Our proven approach gets little ones out of diapers faster, saving families time, money, and frustration while giving them the confidence to move forward. We understand the challenges of potty training, which is why thousands of parents trust us to help their children reach this important milestone.
Yhteystiedot
Yhdysvallat
- hello@upairy.com
- upairy.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 18 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful
Overall I didnt find this product effective, however my son is 5, neurodivergent and needs them for nighttime, I didnt want to write a bad review so I reached out to the company and they was so helpful in sending me Inserts for the pants. The designs are lovely and the fit is snug. I would definitely recommend, if they do not work for your child just reach out to the company they are so helpful and kind and will find a way that will be helpful.
Subscription scam
Training pants are fine. But they gave me " free gummies" which i didnt ask for and signed me up to a subscription for these gummies that apparently cost £31 a month. The second batch to arrive interestingly are a smaller packet. They wouldn't cancel my subscription when I asked and tbey won't answer emails about a refund and return. Scammed
Charged for a hidden £31/m subscription…
Charged for a hidden £31/m subscription that was originally supposed to be a free gift. Have emailed to cancel (as that's the only option) and will escalate further if not actioned. Parents be aware. I should have done my research, don't make the same mistake!
£31 sneaky subscription
They tie you into a subscription without clearly letting you know that it is a monthly service for £31 gummies. The customer service is terrible. Plus my goods never arrived
Great product and fantastic customer…
Great product and fantastic customer service!
It was faster than I anticipated
It was faster than I anticipated. Great customer Service.
Not only do these potty training pants…
Not only do these potty training pants not work at all how they’re described but they also DO NOT honour there money back guarantee! In the first week of October I was told they were processing my refund. It’s now been 3 weeks and many emails back and forth and still no sign of my refund. How this company is allowed to continue I do not know. Avoid at all costs!!
Terrible customer service
Terrible customer service! Do not trust their 75-day money back guarantee! I gave these an honest try with my daughter and they did not work for her(she did not care about being wet). I contacted customer service asking for a refund. They were quick to respond and tried to convince me to keep trying. When I said no they said they would issue a refund. I waited over two weeks and no refund showed up. I tried contacting them again and got no response. Waited a little bit and tried one more time. Nothing. I then filed a dispute with my credit card and immediately got my refund. I should not have had to go to this length to get my refund that was promised to me in the first place. Would not recommend!
It’s not been an easy journey for us
It’s not been an easy journey for us. We tried UpAiry about a year and few months ago roughly when our daughter was about 15-19 months old, I did find they leaked and it’s was hard because we also had another baby so the demand was huge for both children, decided to slow down with potty and have since started up again, she’s now 2 almost 3, she is able to communicate when you needs or when she’s had an accident. This is our 4th purchase and I noticed these sets of pants don’t leak much and when they do, it was a size that didn’t fit perfectly. So far, it’s a slow process but we are being very patient and encouraging to our daughter, I think she loves her pants. She’s been doing lots of wee’s and potty in the potty, I was very confident in using it, we working on encouraging her to communicate with us more about when she needs it rather we keep asking, when she sees her brother roaming free and playing she often doesn’t want to use the potty as it takes away from her playing but I think she gets it more as part of her daily rounds now being consistent. We got a physical timer which also helps so she knows she won’t be left sitting for long. She likes the stick chart but doesn’t seem to care too much about it, but I find if I give her a stick on her clothing she is very excited to get a sticker. It’s only Upwards from now. Thanks UPAiry !
Disappointed
Disappointed - Leaked and Unexpected Upcharges
I am very disappointed with my experience. The training underwear completely leaks through, failing to contain accidents as advertised. To make matters worse, I discovered unexpected upcharges on my bill after checking out. I would not recommend this product or company given the poor performance and billing issues. They did refund me but don't promote your product for the money, promote your product with honesty. My daughter had one on for 3min and she immediately soaked through.
I am really happy with UpAiry customer…
I am really happy with UpAiry customer service. They respond quickly to any questions and go above and beyond to ensure your satisfaction.
Absolutely zero customer support
Absolutely zero customer support. They created an order that I didn’t request and then added a subscription. I emailed them 8 times and had absolutely zero response. No communication either about said order until it had been taken out of my bank. Terrible quality items. Terrible customer service.
Amazing
Got it for my 3y old. We were struggling with potty training for the last few months. So O heard about it on Instagram , searched before deciding to buy it. And ai wish I could find about it sooner. It is comfortable, great material , doesn’t leak but feels wet, so she asks to change as soon as pee. And for the last day, she use the potty
I washed the upairy pants and today is…
I washed the berry pants and today is my first day using them. I used the liner along with the pants which the liner was suggested to use for overnight and it’s still soaked through the liner and the underwear. since it was the first time it soaked through, I’ll give it a few more chances, but I hope the money back guarantee is not false.
Amazing!
i love that the have good padding to actually absorb u like your traditional training undies!
Great product
Great product! My 2.5 year old daughter loved the sticker chart and the design of the training pants. She was keen to put them on every day. I was a bit sceptical of how much it will stop her pee dripping but it actually is thick enough that there is no mess when she peed in the training pants (it slowly seeps through about 2 minutes later but it is enough time to transfer her to the bathroom). She consistently does poo in the potty now immediately after wearing upairy, but the wee is still work in progress. But the mess free is taking a lot of stress off the process for us!
Such an amazing product…
Such an amazing product and great customer service. Highly recommend!!! So glad we found this company!
So I’d never heard of UpAiry before!
So I’d never heard of UpAiry before, and my friend gifted me four pairs as we were just trialling the potty training, seeing how my daughter got on. And honestly? She has smashed potty training in 3 days with these pants! So I ordered another 5 pairs because she loves them that much! They arrived really quickly, and I think they are great value for money! Good sizing, comfortable to wear, and well padded should there be any accidents! We are absolutely over the moon with the Halloween and unicorn pairs in particular, I’m very, very pleased! I cannot recommend these pants highly enough, I am shouting about them at nursery! A fantastic product! I am really, really pleased! Thank you, a fantastic brand!
We got the tummy gummys for our 7yr old…
We got the tummy gummys for our 7yr old who has been having digestive problems all her life. The doctors tried various medicines and therapy, but nothing was fixing the problem. These worked like a miracle! No more accidents or back-ups. She is a normal kid now.
Been chasing up a refund for the past 2…
Been chasing up a refund for the past 2 months. Was very helpful before receiving the order and telling me I’d get a refund as whilst waiting for the product to be delivered my son was already potty trained and they re assured me I’d get a full refund. Contacted them several times and just keep going around in circles being told that it’s being processed or sometimes no response at all.
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