UpAiry Arvostelua 

The underwear itself is good, but honestly, it's nothing special compared to regular underwear. The waterproof feature is nice because it prevents puddles on the floor, but the underwear still gets wet.

The biggest issue, and the reason for my 2-star review, is their hidden subscription. You receive tummy gummies for free with your purchase, but what they don't make clear is that you're signing up for a recurring monthly subscription. You only realize this when your next month's order has already been shipped.

To make matters worse, cancelling the subscription is unnecessarily difficult. This feels very misleading, and it completely ruins the experience. The underwear is decent, but the lack of transparency and the hassle of cancelling the subscription make it hard for me to recommend this product.

I ordered a large size and then realized I needed the smaller size. I emailed their customer service and right away Katherin helped change my order to the correct size. I love the product. It really works great. I recommend them to everyone

I had some concerns about the fit of the product. Xaida Was truly amazing. She addressed my concerns and went the extra mile to help me. I am very impressed with the customer service I received. Thank you UpAiry for valuing your customers!

The training underwear is okay. It’s expensive and kind of does what every other kind does. The worst part is the secret subscription it tries to hide. It’ll give you free kid gummies then continue to charge you 40.00 the next month for your surprise subscription. You can’t return them because it’s a perishable item.

Absolutely garbage don’t waist your money u can buy same one at target way cheaper and on top they send h some garbage gummy's that apparently is subscription

Great in every way 👏 👍

The great folks at UpAiry were a dream to work with. I unfortunately ordered the wrong size for my son and they were so quick to respond to my message regarding the exchange. They got the new size in the mail in no time and didn’t make me return the too big ones. It was really nice working with people that care about their customers. I will definitely be telling all of my mom friends about this!

Take to NL long to come advert said buy two get theee free only ended up with one pair not happy delivery was just thrown in garden when I was in didn’t even knock door to check

I have to say, the undies are great. My only complaint is that the shipping took a pretty long time. I started potty training and the undies didn’t come in for another 1.5-2 weeks. So make sure you buy them ahead of time. I was impatient so i already started training my girl with the no bottoms method, and then regular undies. And there were a lot of messes! By the time they came in there were still a handful of messes per day, however the undies held all the mess which was definitely a game changer. No more cleaning pee off the floor, thank goodness. I will be ordering more.

I bought a bundle with pants , they say they give you a free trial of vitamins but don’t make it clear about the subscription. I had to email them twice and was told I have to return it which is a hassle considering I will have to arrange postage.

🚨 PARENTS BEWARE: Watch out for unauthorised recurring charges!
I want to warn all parents before purchasing from Upairy. I made a large order to help with potty training my little one. Aside from the foldable banana potty arriving with a dirty, poo-like smear mark on it, the other items—like the training pants and toilet seat steps—have actually been very helpful.
However, parents need to be extremely cautious regarding unauthorised purchases and potential fraud from this company. I discovered that I was repeatedly being charged $51 to $56 every month for over 4 months and sent gummies that I never ordered.
Please check your bank statements closely if you have bought from them! If you see suspicious recurring transactions, report them to your bank immediately and unsubscribe. I am a genuine customer and rarely complain, but this unauthorized activity is highly suspicious. Check your accounts and report any fraudulent charges placed by Upairy!

Never received my order. Filled out paper work and was told new order would be sent. Its been more than 4 months and no order ever received

UpAiry’s customer support team was incredibly helpful in resolving an accidental subscription order. Their responses were quick, efficient, and kind. I was particularly impressed with Jebie, who handled my request professionally and efficiently. Thank you for making the whole process so simple and stress-free!

Great customer service and great products!

Great fast service and great quality

Another dishonest company that charges you for a useless subscription without your knowledge or consent, just because you buy one item from their website. This should be illegal.
P.S. the training pants don’t do much either.

I meant to order the special deal buy 2 pairs/ get 3 free and somehow only had 3 pairs coming instead of five. It was most likely my mistake, but when I reached out to upairy Kimberly in customer service was able to help me and sent out 2 additional pairs of training pants free of charge. She was so helpful and professional. I haven’t received the product yet but VERY impressed with customer service!

This company is a SCAM!!! Don’t buy anything from them! I bought 5 nappies as they were offering a discount and was then charged £40 without my consent for horrible gummies! I’m trying to cancel this subscription which I didn’t even consent to have and there is no way apart from an email, which they are not responding to!

The upairy diapers REALLY work. Our daughter figured out potty time very quickly. Now she doesn't want to mess up her big girl underwear ans runs to the bathroom. I will say they run smaller than expected. Our toddler is small to begin with but the mediums would squish her little thighs. The customer service agent Marla who helped us was wonderful. She helped us get her the right size without any trouble. We are very happy with the quality of the product.

I placed in my order on a holiday, nothing of concern. I realized I had input my shipping address incorrectly and panicked. I submitted an email to UpAiry’s customer support team that same day and knew they wouldn’t be able to get to it until after the holiday. They responded letting me know they had updated and corrected my information that very next morning! So thank you so much to Lai from the UpAiry team! I can now calmly sit back and wait for our items. My family and I are so excited to try your products, wish us luck on our potty training journey!