Typhoo Arvostelua 

Bring back foil , round , single tea bags . We would only buy those for years but now Typhoo you have lost our customer satisfaction . You should never fix what is not broken . Goodbye Typhoo 15

I have been drinking Typhoo for 63 years but since 2023 the quality has deteriorated to such an extent that I will not be buying any more, ever. I had hoped that this was just a short term problem with the change of ownership but that is obviously not the case.
Not only is the amount of tea in each bag about half what it used to be, it is virtually tasteless, with minimal aroma and often not an aroma I associate with any kind of black tea. It makes no difference how long the bag is steeped it tastes like dish water.
The packs also come with an increasing number of broken bags and lots of spillage of loose tea that makes a mess everywhere.
I would give zero stars but needed to mark a star to be able to provide a review!

I have bought a box of 80 tea bags a few times now, half the bags were open not sealed properly, tried to phone company waste of time, not buying any more

I bought 4 boxes of typhoo one cup teabags at the end of 2023 (so they are still very much in date) as they were on offer at my local supermarket. Just started to use them this year. They were boxes of 100 teabags. I used one of the bags in the foil wrapper (which there are two foil wrappers in each box). One side was fine then when I got started to use the other one, the bags kept bursting, or so I thought. I had bought 2 of the boxes for myself and 2 for my mother. My mother had the same issue. The bags are unusable.

I contacted Tyhpoo initially by email to complain about the issue I had. I had no response. I tried to contact them by telephone which was hard as no one would pick up. I eventually got through and the woman that I spoke to said they hadn't received my email. Then "allegedly" she checked the junk folder and could see my email there. I gave her the batch numbers of the boxes which are the same. She was very nice and apologised and said that from time to time they have issues with the bags sealing. She would send out some vouchers. I thanked her.

Weeks passed and nothing. So I tried to contacted Tyhpoo by telephone again no one would pick up. Eventually got through this morning and explained that I had not received the voucher. She said they were posted out end of February and if I hadn't received them they could not do anything. I was shocked! I said that do they have no way of tracking them. She said no. I said well if I had used the voucher, they would have known. I am not happy as I have unusable teabags, their teabags defeat the purpose if I had wanted loose tea, I would have bought loose leaf tea.

I would not recommend Tyhpoo at all, I think their customer service is appalling, they know I have not used the voucher, or they could have simply sent an e-voucher we are in 2024 after all!

Recently purchased the big bag of Typhoo tea bags 440 one, I love the tea itself but extremely disappointed this time round as the bags are constantly splitting never known anything like it before. I have had these for years but I'm throwing away tea bags everyday due to the bag splitting I have would say I have thrown away easily 50 bags so far and not even half way through the bag yet.

Changed to these after pg tips felt fit to ruin the pyramid shape and taste. Much better than the new square pg tips rubbish bags they produce now. Better taste and can get round ones so ideal and better price will stick to these now