My first contact with customer service was immediately dealt with. Once I submitted the correct required information, within a few days the replacement had been approved for delivery. This would have... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Instant response. Listened to what I saId and reacted quickly and positively. Made me feel valued as a customer.
My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... Näytä lisää
Yritys on vastannut
I have long been a Typhoo one cup drinker, and I'm absolutely disappointed with this so called new and improved version. The taste is awful and the square bag is just too large. New and improved it de... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Yhteystiedot
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Yhdistynyt kuningaskunta
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
4,0
Hyvä
161 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Typhoo QT - One Cup Instant Tea (With Whitener)
Have always used this tea.
It is so easy to use and taste fantastic,
the trouble is that the major retailers do not seem to stock it anymore.
Please do not stop making this product.
29. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you so much for your lovely review and for your continued support we’re so pleased you enjoy the tea! We understand availability can vary between retailers, but please don’t worry we have no plans to stop making it !
Kind Regards,
Bethany
The Typhoo Team
Quick speedy service thank you.
26. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you for your feedback! We’re thrilled you were happy with our quick service.
Happy Brewing !
Kind Regards,
Bethany
The Typhoo Team
QT one cup
Found them still selling their QT one cup instant on line even though every where says their discontinued, and they are the larger size, so i bought a few to keep me going as I love this tea. Got them really quickly as well.
Thank you Ty-phoo 😊
22. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you so much for taking the time to leave us a review ☕
We’re delighted you were able to find the QT One Cup on our website and stock up on the larger size. It’s lovely to hear how much you enjoy this tea, and we’re especially pleased it reached you so quickly.
Wishing you many more great tea moments!
Kind Regards,
Bethany
The Typhoo Team
The treatment I received
The lady I spoke to was very nice and helpful and knew what she was talking about.
20. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you for taking the time to share your experience. We’re delighted to hear that our team member was knowledgeable and helpful, and we truly appreciate your kind words !
Kind Regards,
Bethany
The Typhoo Team
QT review
I find it difficult to find in supermarkets and so, was pleasantly pleased to find it on line. Absolutely love the product, so handy for work
13. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you for your feedback! We’re glad you found Typhoo online and that you’re loving how convenient it is for work
Happy brewing!
Kind Regards,
Bethany
The Typhoo team
Great love this tea ,came well packed…
Great love this tea ,came well packed ,well informed ,highly recomend this seller thank you
6. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you so much for your lovely feedback! ☕ We’re delighted to hear you’re enjoying your Typhoo Tea and that it arrived safely and well packed. Your recommendation really means a lot to us. Happy brewing, and thanks again for choosing Typhoo!
Kind Regards,
Bethany
The Typhoo Team
Extremely helpful and very kind in…
Extremely helpful and very kind in their response & replacement
9. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you for your kind words we’re really pleased to hear you were happy with our response and replacement. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
Kind Regards,
Bethany
The Typhoo Team
Top Typhoo bags
I recently contacted Typhoo about some tea bags we purchased I received a very quick response to my email. I've noticed that the boxes we have bought now have less packaging so the bags are just loose in the box not in separate bags good to see a company reducing packaging.
Also now the bags are square not round and they seem to brew a stronger more tastier tea we have used Typhoo for years, so we plan to use nothing else
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Typhoo
Thank you so much for your lovely feedback. We’re really pleased to hear you’re enjoying the new packaging and our square tea bags and even more so that Typhoo continues to be your tea of choice. ☕
Kind Regards,
Bethany
The Typhoo Team
After getting in touch with photos of…
After getting in touch with photos of the damaged t bags,they sent me a replacement box straight away,no problem
9. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you for taking the time to share your experience. We’re sorry to hear about the issue with the tea bags, but we’re really pleased we could put things right quickly for you. Thanks for bringing it to our attention, and we hope you enjoy your replacement box ☕️
Kind Regards,
Bethany
The Typhoo Team
had what I ordered came quickly thanks
6. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thank you for the great feedback! Enjoy your tea, and thanks for choosing Typhoo ☕️
Kind Regards,
Bethany
The Typhoo Team
Excellent customer service from the…
Excellent customer service from the young lady that I contacted. All sorted very quickly
6. tammikuuta 2026
Vastaus yritykseltä Typhoo
Thanks for taking the time to share this! We’re delighted our team could help and resolve things so quickly Enjoy your next cuppa!
Kind Regards,
Bethany
The Typhoo Team
Excellent and prompt delivery.
15. joulukuuta 2025
Vastaus yritykseltä Typhoo
Thanks for your feedback! We’re thrilled you’re pleased with the delivery.
Kind Regards,
The Typhoo Team
Vastaus yritykseltä Typhoo
Thank you for your kind words! We’re thrilled to hear your order arrived promptly and that you’re happy with the product. We appreciate your support!
Kind Regards,
Bethany
The Typhoo Team
Vastaus yritykseltä Typhoo
Thank you for the great feedback !
Kind Regards,
Bethany
The Typhoo Team
Vastaus yritykseltä Typhoo
Thank you for your kind feedback! We’re delighted to hear you were happy with our service.
Kind Regards,
Bethany
The Typhoo Team
Typhoo Helpfel Customer Service.
The response was excellent 👏 after complaint about Tea Bags leaking and the girl on phone so pleasant & helpful also sent out Box of Teabags which is very appreciated 👍
4. joulukuuta 2025
Vastaus yritykseltä Typhoo
Thank you for your feedback. We’re glad our team could resolve your concern quickly and that you found our service helpful and pleasant
Kind Regards,
Bethany
The Typhoo Team
I got what I ordered in a couple of…
I got what I ordered in a couple of days..excellent service. Susan.
10. joulukuuta 2025
Vastaus yritykseltä Typhoo
Thank you for taking the time to leave a review, Susan. We’re glad to hear you received your order within a couple of days and were happy with our service.
Kind Regards,
Bethany
The Typhoo Team
can't seem to get it any more in the…
can't seem to get it any more in the shops, typhoo sent it very quickly with free postage.
22. joulukuuta 2025
Vastaus yritykseltä Typhoo
Thank you for sharing your experience. We’re glad we could deliver quickly and include free postage.
Kind Regards,
The Typhoo Team
Vastaus yritykseltä Typhoo
Thank you for your feedback. We’re pleased you enjoy our tea, and we understand your concerns around pricing. Your comments have been noted and shared with the team.
Kind Regards,
The Typhoo Team
Vastaus yritykseltä Typhoo
Thanks for your feedback! Great to hear you’re happy with your order.
Kind Regards,
The Typhoo Team
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