Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
4,1
6 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Empresa de alquiler de vehículos en Bucarest Rumanía, precios más económico que en otras, sin fianza con la opción a todo riesgo, te recogen y te devuelven al aeropuerto que está a 5 minutos de la oficina, gestión rápida y sin complicaciones, buenos coches en perfectas condiciones, ha sido una buena experiencia.
Livrare prompta a masinii, curata, acte incheiate fara intarziere pentru preluare, fara incidente sau probleme ulterioare, comunicare usoara cu personal ul companiei.
Am fost surprins ca o firma 100 % romaneasca sa ofere astfel de servicii . Masini noi , customer care ireprosabil. Nu sunt ieftini dar ofera servicii top pentru suma platita . Cu siguranta o sa revin . Felcitiari echipei
Vastaus yritykseltä Triorentacar
Multumim pentru incredere. Nu uitati sa urmariti pagina noastra de INSTAGRAM, precum si cea de TikTok pentru a fi la curent cu modernizarea flotei precum si cu activitatile echipei noastre minunate!
Son profesionales y buena gente al recoger el coche me atendió Andrada y al dejar el coche me atendió George para los dos nota 10 👌👌ellos profesionales los coches muy buenos empresa muy buena unos 6 veces que alquilo con ellos y muy muy contenta muchas gracias!!!
Vastaus yritykseltä Triorentacar
Gracias por su amable y sincera reseña. Estamos haciendo todo lo posible para mejorar nuestros servicios y nos alegra recibir comentarios como el suyo. Gracias por elegirnos y esperamos verlo pronto con nosotros.
Recomand.!!!Florin și George ,cu adevărat oameni care știu sa vorbească cu clientii.Masini foarte bune .
Vastaus yritykseltä Triorentacar
Vă mulțumim sincer pentru feedback! Apreciem că v-ați făcut timp să ne împărtășiți părerea. Ne străduim constant să îmbunătățim calitatea serviciilor noastre, iar nevoile clienților sunt mereu o prioritate pentru noi. Opiniile ca a dumneavoastră ne motivează să mergem mai departe și să fim mai buni în fiecare zi.
They gave me an old car that wasn’t
accelerate. All the cars behind me were beeping. Bad experience. I don’t know how they are allowed to rent a car in that condition. Even in Africa they have better cars. Is this an European country ? Pfff
They told me that car was a third party rented as they had no car left, that’s a bullshi upgrade. Do you want me to explain you what’s an upgrade ?! That car had the engine failure light on board I have the photo. I was in danger as the car wasn’t accelerate when I had to over take an obstacle and the cars were coming from the opposite side. They would not be able to replace the car as long as they gave me a car that was sub rented from a third company. Honestly an upgrade would have been a car free of charge if they want to have customers in the future. Saying was an upgrade makes me more angry and offended.
Vastaus yritykseltä Triorentacar
Thank you for your honest feedback. We’re truly sorry for the experience you had — it was far from the standard we aim to provide. You’re absolutely right: the car you received was not acceptable, and the situation was frustrating and unsafe.
Due to a very high-demand period, we made the mistake of sourcing a vehicle from a third-party company. While we tried to present it as an “upgrade,” we now understand how inappropriate that was, especially given the car’s poor condition and engine warning issues.
We’ve learned from this experience and have decided to stop relying on third-party providers who don’t match our quality standards. We take full responsibility, and your feedback has been crucial in helping us improve.
Thank you again for bringing this to our attention. We hope to earn back your trust in the future.
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Romanian version of the answer: Îți mulțumim pentru feedback-ul sincer. Ne pare foarte rău pentru experiența avută – nu a fost deloc la nivelul standardelor pe care ne dorim să le oferim. Ai dreptate: mașina primită nu a fost acceptabilă și situația a fost frustrantă!
Datorită unei perioade cu cerere foarte mare, am făcut greșeala de a solicita un vehicul de la o companie terță. Deși l-am oferit ca pe un „upgrade”, acum înțelegem cât de nepotrivit a fost, având în vedere starea proastă a mașinii.
Am învățat din această experiență și am decis să nu mai apelăm la furnizori terți care nu respectă standardele noastre de calitate. Ne asumăm întreaga responsabilitate și feedback-ul tău a fost esențial pentru a ne îmbunătăți alegerile.
Ne pare rău pentru disconfortul creat și sperăm să îți putem recâștiga încrederea, în viitor.
Cu respect,
Oana Florea,
Customer Care Trio Rent a Car
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