Everyone leaving reviews here and on BBB doesn't do anything. If you paid using Paypal dispute the charge and you will win instantly, if you paid using credit/debit card then call your bank and file a... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I am still waiting for an order placed end January 2020. I received an apologetic email in March promising progress of my order, delayed due to technical issues. Since then nothing, emails unanswered.... Näytä lisää
This company should be taken offline and prosecuted. Like everyone else on here, I have ordered a product (spice rack) and it never showed up. They are now taking advantage of peoples’ fears by trying... Näytä lisää
Boy wish I had read reviews before ordering! I ordered mask in February they did say allow 6 weeks for delivery now they are saying China is keeping all the masks. They refuse to do refund want you t... Näytä lisää
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Package never came through!
Package never came through!
No customer service number available.
I sent an email and they said sorry out of stock after I've done paid them already!
Absolute SCAM!
SAVE YOUR MONEY AND TIME PLEASE!
Ordered item with expedited shipping on…
Ordered item with expedited shipping on Feb 25.It's March 9th and still no product and no response through email.
They take your money and you never…
They take your money and you never receive what you ordered and paid for they sell it thru Instagram so instagram is involve too ... it’s not right do not buy anything from this company do not pay the expedited shipping they take your money and they never ship the product this company needs to be investigated and shut done 50 bucks for nothing ... this company is low life piece of crap do not buy anything from them via Instagram ... unethical anyways !!!! Nebulight by Thunder Labs is what I bought and paid for along with shipping fees and it never came .., disgusting company they suck do NOT BUY anything from this company thunder labs !!!!
0 stars
0 stars. Ordered and was charged December 27. Never received items. Requested refund and was told I could not cancel order. Sent another email and they said I can't get a refund but I can return the items when I receive them. Needless to say they won't advise when I will get them! Filed a formal complaint with the FTC
0 STARS
This company deserves 0 stars. I ordered two products over two months ago, at the beginning of January, and I emailed them twice now and have not received a reply about my order. When I try to track my order it just says my order has been confirmed and I will receive notification when it ships. As everyone else has already stated, this website is a scam! File a complaint with the FTC.
Thunder labs - take your money and run
Terrible customer service - like so many others I ordered the kitchen scale from an Instagram promotion early Jan and still haven't received the goods. No dispatch notice either so they lie when saying the order is processed immediately. That's just a get out to avoid refunding disgruntled customers - reading the reviews there's plenty of them! I've lodged a pay pal dispute to get my money back and will never deal with them again.
Company is a scam
Ordered January 1 and still haven't delivered. Emails are returned with a no refund email. Don't get hooked on them. They are a scam.
BAIT AND SWITCH
BAIT AND SWITCH: Ordered an item online and they messaged me that night and told me it was out of stock. Offered to replace it with a far inferior product that sells for 5% of the price elsewhere online as the item advertised.
I asked them to cancel order and they told me they would only replace with other item or offer a store credit. However the item i ordered (now 3 days ago) is still listed for sale on the website. Clearly this is a routine business practice for them. BEWARE
this company took my money and never…
this company took my money and never sent the product i ordered, NebuLight. Emailed them without resolution so I cancelled the credit card transaction.
horrible horrible company
I wish there was a way to give this company negative stars !!! I ordered an item over a month ago and well they are quick to throw in your face no refunds policy which is how they get you and steal your money legally. I don’t want an item coming from China !!!
Ordered ear cleaners at the end of…
Ordered ear cleaners at the end of December. Took my payment. It is now March 2nd and nothing, nada, zippo. Avoid at all costs!!!
Been waiting for my order for over 3…
Been waiting for my order for over 3 months! Took my money but never received product. Now they are blaming it on the Corona virus. Never will do any business with this company again.
This company has just taken my money…
This company has just taken my money and ran. They are evil thieving scum bags.
Ordered mats 10 weeks ago and have…
Ordered mats 10 weeks ago and have still not received them keep fobbing me off stay away from this company they are scam artists
I ordered a salad bowl cutter in…
I ordered a salad bowl cutter in December, I have received nothing from them. After multiple emails looking for my stuff and asking for a refund, I was told they don’t do refunds because they process orders immediately, so I’m out $34 and nothing from this company. STAY AWAY FROM THIS COMPANY, they are scam artists
0 stars
0 stars
Company is a scam. Ordered over 7 weeks ago but they won't cancel on the grounds they ship immediately.
Never order anything from this company
Never order anything from this company.
They never respond to any inquiries about your order, shipping, delays or repayment.
A total sham operation
Zero stars terrible experience
Fraudulent and now messing with Covid-19.
This company should be taken offline and prosecuted. Like everyone else on here, I have ordered a product (spice rack) and it never showed up. They are now taking advantage of peoples’ fears by trying to sell sub standard face masks and unapproved test kits for Coronavirus - these kits are tests for CATS! Unbelievable.
Placed an order for a salad bowl cutter…
Placed an order for a salad bowl cutter on January 11, 2020. Thunder Labs was quick to process my credit card payment. After two emails inquiring about the status of my order, I was advised the order should be processed and delivered within 2-6 weeks. After 6+ weeks of no receipt of the item I ordered, I finally filed a credit card transaction dispute to get a refund. I will never place an order with this company again. Customer No Service.
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