Needed the stroller urgently for a holiday, paid for fast delivery, and guess what. It never arrived on the day it was suppose and they tried to deliver after I came on holiday. I would never recommen... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Com... Näytä lisää
Yritys on vastannut
I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... Näytä lisää
Speedy delivery. Seems good value. Purchased for grandparents use. Easy to assemble. Easy to collapse. Seems quite sturdy, haven't used as yet. Is bigger, and seems heavier, than hoped. Handle doesn't... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Thelejouxstroller.com
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Bullrush Mills Business Park, wf17 8hf, Batley, Yhdistynyt kuningaskunta
- 020 3886 1121
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- thelejouxstroller.com
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Was meant to be next day delivery. Still don’t have item
Was meant to be next day delivery, still not received the item? 11/07/25
30. kesäkuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Danny,
Thank you for your message.
We can confirm that your item has now been delivered. If there are any issues or if you need any further assistance, please don’t hesitate to reach out to our customer service team — we’re here to help.
We hope you’re happy with your purchase and thank you for choosing Lejoux!
Warm regards,
The Lejoux Team
Great from start to finish.
30. kesäkuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Jeannine,
Thank you for your kind words!
We’re so pleased to hear that your experience was great from start to finish — that’s exactly what we strive for. If you ever need anything in the future, we’re always here to help.
Enjoy your stroller and happy strolling!
Warm regards,
The Lejoux Team
Super happy with my purchase
I bought this for my grandson so I had a pram in my car as a just in case. We used it yesterday and it was great. Easy to put together and super comfy. I mainly bought it as it’s hard to find a parent facing stroller as baby is only 6 weeks old. It’s going to be great to take on holiday as it’s compact enough. I’m able to slide in between the footwell in the back seat and the driver seat, as I have the dog in the boot. Looks good and I’m really pleased with my purchase. Such a great price, very happy with my purchase.
1. heinäkuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Alison,
Thank you so much for your lovely feedback! We're absolutely delighted to hear that you're super happy with your purchase and that the stroller is already proving to be both practical and comfortable for your grandson.
We’re especially glad it fits so well into your car setup — sounds like you’ve got the perfect holiday-ready travel solution! And we couldn’t agree more — parent-facing strollers for little ones are so important, and we’re proud to offer an option that ticks the boxes for safety, style, and convenience.
Wishing you many smooth and happy strolls ahead!
Warm regards,
The Lejoux Team
Disappointed with the Quality and Design
I was specifically looking for a stroller that was foldable and had a double-face option, and came across this one. On the website, it looked fine and seemed to meet my needs, so I decided to order it.
However, once I received it and assembled everything, I started noticing several issues. First and most concerning, the head roof cover doesn’t close properly. This is a real safety hazard—if the baby is choking or needs to be lifted quickly, their head could easily bump into the hard top part.
Another frustrating design flaw is that you can't use both the cup holder and the bag at the same time. The way the stroller is built, you can only use one or the other, which defeats the purpose of having both accessories.
Also, the strap that goes around the baby feels very flimsy and low quality. It doesn't seem secure at all, and I honestly worry it could pop open if my toddler pushes the button. That’s another big risk in my opinion.
Overall, the stroller just feels very plastic-ish and cheap. As they say, you get what you pay for. Unfortunately, I found out after opening the box that the website’s return policy doesn’t allow returns once the product is opened, so I’m stuck with it and now will probably have to buy another stroller that’s actually safe and functional.
Definitely disappointed and wouldn’t recommend it to other parents.
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Samira,
Thank you for your feedback, and we’re truly sorry to hear that you’re not satisfied with your stroller.
We want to clarify that we do offer returns, even if the item has been opened, as long as it's within the return period and meets the return conditions. Additionally, all our products come with a 1-year warranty, which covers any manufacturing defects or faults that may arise during normal use.
Your concerns regarding the hood, strap, and accessories are important to us and have been forwarded to our product team for review. We're always working to improve based on real customer experiences like yours.
Please reach out to our customer service team if you haven't already, and we'll be more than happy to assist you with a return, replacement, or any other resolution suitable for your situation.
Kind regards,
The Lejoux Team
Never ever buy a buggy from this…
Never ever buy a buggy from this company.
The quality is horrendous. Mine has broken several times and it’s not even a year old. The customer service is horrendous. Please save your money and buy from a trustworthy company.
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Steph,
We're very sorry to hear about your experience and truly regret that the stroller did not meet your expectations. We understand how frustrating it must be to encounter repeated issues, especially with a product intended for your child.
Please rest assured that we take product quality and customer satisfaction very seriously. If you haven’t already, we encourage you to reach out to our customer service team directly so we can look into this for you and assist in resolving the matter as swiftly as possible.
Thank you for your feedback — it helps us improve.
Best regards,
The Lejoux Team
Great product
Great product, easy to order,good quality, nice colour, easy to close and open. It is as in description. Light weight. Very pleased with the purchase.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Andrea,
Thank you so much for your kind words! We're delighted to hear that you're pleased with your stroller and had a smooth experience from ordering to delivery. It means a lot to us that you found the quality and ease of use to match the description.
Wishing you many happy strolls ahead!
Best regards,
The Lejoux Team
Vastaus yritykseltä Thelejouxstroller.com
Bună ziua,
Ne pare rău să auzim că nu ați primit cufa. Vă rugăm să contactați echipa noastră de serviciu clienți la adresa de e-mail cs@thelejouxstroller.com sau prin formularul de pe site-ul nostru, menționând numărul comenzii.
Vom fi bucuroși să vă ajutăm și să rezolvăm situația cât mai curând posibil.
Cu stimă,
Echipa Lejoux
Everything from fast delivery to an…
Everything from fast delivery to an excellent product
29. toukokuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Kar,
Thank you so much for your kind words!
We're thrilled to hear that you were happy with both the speed of delivery and the quality of the product. Your satisfaction means the world to us, and we're so glad we could provide a positive experience from start to finish.
Best regards,
The Lejoux Team
Very prompt delivery- next day
Very prompt delivery- next day! Easy to assemble and great to be able to face mum. Baby was not comfortable in forward facing pushchair. Now happy. Quality is very good and quiet to push. Fantastic that it can lie flat to allow baby to sleep comfortably. Easy to change position too. Got the heavier version (11kg) because walking a lot and don’t drive. Other version may be better weight wise if using a car a lot. But very pleased with this one and happy to review it positively.
29. toukokuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Maria,
Thank you so much for your detailed and thoughtful review!
We’re so pleased to hear your baby is now more comfortable and content in the parent-facing position — that’s exactly why we designed it that way. It’s great to know that the quality, comfort, and smooth push have met your expectations, especially for daily walking.
Your insight about the weight and version choice will definitely help others considering their options too.
We truly appreciate your support and are so happy you’re enjoying your stroller!
Best regards,
The Lejoux Team
A really versatile stroller
A really versatile stroller. I am actually super impressed with the stroller it has a kot of functionality, it's smooth and it folds like a dream. The cup holder and handle makes it perfect for airport travel. Truly a bargain
29. toukokuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Customer,
Thank you so much for your wonderful feedback!
We're thrilled to hear how impressed you are with the versatility and functionality of your stroller. It’s great to know it’s made airport travel easier for you — and we couldn’t agree more, the fold and included accessories really do make it a travel essential!
We truly appreciate your kind words and support.
Best regards,
The Lejoux Team
Exceptional!
I purchased a pushchair bag from them....the wrong item was sent by mistake....i emailed them to let them know. The next day they posted me the replacement
Exceptional customer service. Great products. What could be better?
1. kesäkuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Customer,
Thank you so much for your lovely review!
We're delighted to hear that our team resolved the issue quickly and that you're happy with both the product and the service. Mistakes can occasionally happen, but we always strive to make things right as swiftly as possible.
We truly appreciate your support and kind words — it means the world to us!
Best regards,
The Lejoux Team
Good experience all round
Bought this stroller to use when minding my baby grandson. Good experience all round. I liked the website. Delivery was as per schedule. The stroller is an excellent product - stylish, sturdy, and it has lots of great accessories. It really can be put up or down with one hand!
30. toukokuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear SJ,
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you had a smooth experience from browsing our website to receiving your stroller on time. It’s wonderful to know the stroller is proving to be both practical and stylish while caring for your grandson.
We’re always here if you need anything else — enjoy the adventures ahead!
Best regards,
The Lejoux Team
Great accessories for a great stroller
I was kindly gifted a travel pushchair for my grandson, decided to buy accessories - HUGE range of add-on's and extremely quick delivery
30. toukokuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Andrena,
Thank you for your lovely review! We’re so pleased to hear that you’re enjoying your travel pushchair and found our range of accessories helpful. We pride ourselves on offering practical add-ons and quick delivery to make your experience even better.
Wishing you and your grandson many wonderful outings together!
Best regards,
The Lejoux Team
I still haven’t received my order so I…
I still haven’t received my order so I have had to go and buy another stroller as I can’t wait any longer. I now have to drive miles away to return the stroller (when it does eventually arrive) and I have to pay to return it. Really disappointed. Customer service were rude and unhelpful.
30. toukokuuta 2025
Great travel pram
Great travel pram, really easy to use. Came set up and delivered extremely quickly!
28. toukokuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Emily,
Thank you so much for your kind words! We're delighted to hear that you're enjoying your travel pram and that it arrived quickly and ready to go. We always aim to make things as convenient and seamless as possible for our customers.
Wishing you lots of happy adventures with your new stroller!
Best regards,
The Lejoux Team
Vastaus yritykseltä Thelejouxstroller.com
Dear lyshya Beauty,
Thank you for your lovely feedback! We're so pleased to hear that you're enjoying the stroller and finding it beautiful and easy to fold and open. 🌟
If you ever need any support, we’re always here to help.
Best regards,
The Lejoux Team
Loose wheels
Received my order quickly! Was really happy! After a week I noticed the back wheel started to wobble which I was concerned about after only using it a few times got in touch with customer support and Abi couldn’t have helped anymore she was friendly and got it sorted ASAP and new wheels sent out. Over all lovely pushchair 🩷
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Thelejouxstroller.com
Dear Toni,
Thank you so much for your honest and kind feedback! We’re really glad to hear your order arrived quickly and that you’re enjoying the stroller overall. We're also pleased Abi was able to assist you promptly and get the issue resolved with new wheels sent out.
If you ever need anything in the future, our team is always here to help. Wishing you and your little one many happy strolls ahead! 🩷
Best regards,
The Lejoux Team
Good value for money
Speedy delivery. Seems good value. Purchased for grandparents use. Easy to assemble. Easy to collapse. Seems quite sturdy, haven't used as yet. Is bigger, and seems heavier, than hoped. Handle doesn't adjust. Not many inexpensive parent facing strollers available, is a shame that it isn't a bit more lightweight and of a slightly smaller profile. More of a pushchair than a stroller.
29. huhtikuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Customer,
Thank you so much for your detailed feedback — we really appreciate you taking the time to share your experience. We're glad to hear you found the delivery speedy and the product good value for money. Your comments regarding size, weight, and handle adjustability have been noted and passed along to our product development team, as we're always looking to improve.
We hope the stroller serves the grandparents well, and please don’t hesitate to reach out if you need any further assistance!
Best regards,
The Lejoux Team
Vastaus yritykseltä Thelejouxstroller.com
Dear Mrs Howard,
Thank you for your feedback. We understand how important timely delivery is and always strive to dispatch orders as quickly as possible. If you ever experience any delay, please don’t hesitate to reach out so we can assist you right away.
Best regards,
The Lejoux Team
I love the pram i recommend it its…
I love the pram i recommend it its lightweight my daughter and i love it
28. huhtikuuta 2025
Vastaus yritykseltä Thelejouxstroller.com
Dear Ana,
Thank you so much for your kind words and recommendation. We're so pleased to hear that you and your daughter are loving the pram and finding it lightweight and practical — that’s exactly what we aim to deliver!
Best regards,
The Lejoux Team
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