Thelejouxstroller.com Arvostelua 

It arrived fine and it’s a brilliant, lightweight but really sturdy pushchair. Looks great too.

Spoke with Abi through email and was very efficient and quick handling my questions and quickly resolved my issue

Needed the stroller urgently for a holiday, paid for fast delivery, and guess what. It never arrived on the day it was suppose and they tried to deliver after I came on holiday. I would never recommend them as what is the point of paying for fast delivery and then not getting the item.

Stroller arrived on time and very good quality, but I also ordered an add on bag for my stroller at the same time, which didn’t arrive. Four emails and one phone call and one photo later I still don’t have my add on item and no firm outcome that I’m going to get this bag. I can understand all this back and forth if it was the stroller that was missing, but it’s a £14.99 add on bag!!
I just want what I have paid for please lejoux
Update 6th October
My add on bag turned up today, still pleased with my stroller, just could have done without all the back and forth to essentially just get what I had paid for ……

Brilliant stroller for a great price. Delivered promptly. Very happy with the service and product.

Good quality product my son loves his pram great for travelling delivery was quick and fast on time ☺️

Very fast delivery

Great service fast delivery.The lejoux cover bag is strong and just whats needed for travel.

Very fast to respond to my email and solved my issues very quickly.
Order placed and received

Terrible pram. The harness belt that's supposed to keep them safe failed and my little one fell out. It literally just slackens as she's sat in it. The wheel melted off on holiday. If she leans back too much it just falls under her weight. Customers service were terrible. Total waste of money.

You know the saying buy cheap buy twice- this is exactly what has happened to me. Avoid this company and purchase from a reputable brand with good customer service.
I have one of the prams, it is 9 months old and the breaks have stopped working. I emailed them to explain the situation. I engaged going back and forth send a video and multiple photos. Ultimately they told me I needed to pay £15 to return the pram to them for inspection and repair. This breaches the consumer rights act 2015 and even after I advised this they assured me that was their policy. (Not sure whos ‘policy’ trumps the law?!)
I have had to purchase another pram (from a different company) so that my child is safe.
Still going back and forth with the company now to request a refund with support from trading standards

I urge you NOT to buy from this company. Stroller not fit for purpose. Had to send back twice for fixtures. Now saying out of warranty when asked for refund/ not fit for purpose due to continual faults within pram design. Trying to charge me to have pram returned £15 because courier wouldn’t give me the parcel even though I was stood on my doorstep ready to go out . He wouldn’t give it until I opened my door, I declined due to my guard dog being inside (going wild ready for blood at the time). Bunch of con men/ women, go out of their way to be as awkward and unhelpful as possible. Assume they’ll reply to this will a load ‘policy’ drivel. Sometimes you have to actually use your common sense but apparently they don’t have any

*update******
Credit card section 75 - upheld and refund given as they agreed pram not fit for purpose and should last around 5 years. The pram didn’t make it to 1 year and had been sent back several times. All videos and photos and emails between company and myself sent to credit card company and this was used for the basis of their decision

I was so excited to order my New Lenox stroller as I had one before and loved it.
I needed a new travel buggy for holidays/trips.
I chose the travel stroller in pink on the Friday after 2pm which meant I would get my buggy on Tuesday. Everything went well payment went through order was sent and my tracking information was on confirmation email stating that my buggy was on its way so I patiently waited to Tuesday.
Tuesday came no buggy I rang them on Monday because there was no information on my tracking system about what was happening. They informed me that the colour I wanted was out of stock unusual because I’d already sent my order through and the order already went through if they didn’t have it in stock, it would’ve went through right now it went through cool now I have to pick another colour the beige one. All good all went through two hours later check my email have an email stating that they don’t have this colour available too after speaking to someone on the phone who insured me that this was in stock now it wasn’t in stock.
Putting in my order for a new black coloured stroller I was advised it will turn up on Tuesday as I ordered before 2 pm on the Monday. no buggy on Tuesday rang them spoke to them told me there was a delay then it will arrive on Wednesday.
Wednesday came didn’t arrive gave them a ring told me it was on their way then they gave me a tracking information for dhl yes it will be delivered on Friday.
To my surprise, it was delivered in between hours that it stated, thank you DHL for keeping timing.
I’m unhappy. I didn’t get the colour that I wanted. I’m unhappy I didn’t get the second colour that I wanted. I’m unhappy that the buggy was in stock when I ordered it and it was on its way and then all of a sudden it disappeared in the middle of delivering and then it was out of stock.
I paid next day delivery and it took a week to get my buggy and not the colour buggy that I wanted.
I would’ve got a refund and ordered somewhere else. It’s just that I really wanted this buggy because the buggy is actually really good. It’s a lightweight easier to fold and my child fits and she loves it. It’s easy to push the wheels are very, very flexible. Whole reason why I wanted one of these buggies in the first place.
But now I’m put off ever I wanted to buy one ofthese buggies again I’ll probably have to buy it off a friend second hand or something like that cause I don’t wanna deal with this company again all the stress that I had.
I threw away my old buggy on the Tuesday when I saw that my delivery was coming, so I didn’t have a buggy for the three days and I needed it because we were going away on a holiday.
Not happy with the service not happy with the customer service although you did try to help me but just made things worse and I did get a complimentary buggy bag for my troubles. I just feel that it’s not enough for my troubles.
Overall, not happy with the customer service delivery service apart from DHL. I’m very disappointed in the whole ordering and delivering part of the buggy itself. I love the buggy but let’s see how long it lasts.

It is a lovely pram easy to use and easy and drop my granddaughter loves it

Fantastic company to deal with and there products are fantastic this is our second buggy from them we also have the holiday one and it’s fantastic to can take it straight on the plain then folds in seconds and there customer service is one of the best I’ve ever delt with honestly you won’t regret buying from here and there free delivery came next day what more can you ask for I’ve recommended them to everyone

Absolutely love this stroller. This is exactly what I was looking for. folds away extremely small does not take up any space in the boot of my car. It is lightweight. The backpack feature is amazing very excited to take it on holiday with me and it’s also cabin approved. I love the suitcase Handle too , just everything about it. I’ve literally cannot fault it. It was worth every penny. :)

They have sent the wrong item. I have called a number of times with no answer, I’ve emailed twice with no reply and also been ignored on message via Instagram. I want a full refund but I am unable to obtain this without hearing back from the company. Wish I’d never purchased!

Good customer service and quality

Of I could give 0 stars I would placed an order two weeks ago still no pushchair to be told parcel is missing and can take another 6-12 weeks to locate what happened with it they won’t resend another one they won’t correspond to my emails or calls avoid this site as it’s clearly a scam !!

Brilliant idea and very flexible