Needed the stroller urgently for a holiday, paid for fast delivery, and guess what. It never arrived on the day it was suppose and they tried to deliver after I came on holiday. I would never recommen... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Com... Näytä lisää
Yritys on vastannut
I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... Näytä lisää
Speedy delivery. Seems good value. Purchased for grandparents use. Easy to assemble. Easy to collapse. Seems quite sturdy, haven't used as yet. Is bigger, and seems heavier, than hoped. Handle doesn't... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Thelejouxstroller.com
Yrityksen kirjoittama
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FAQ
Contact Us
Yhteystiedot
Bullrush Mills Business Park, wf17 8hf, Batley, Yhdistynyt kuningaskunta
- 020 3886 1121
- admin@thelejouxstroller.com
- thelejouxstroller.com
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good value
Good value, bought in sale. Had to buy foot muff seperate. Nice and folds well. Nice colour.
Love the pram
Love the pram - the seller was very helpful when I missed the delivery - would definitely order from them again
Since buying the Lejoux + pram I would…
Since buying the Lejoux + pram I would never want any other pram. The pram is amazing and my son absolutely loves it ☺️. The customer service is great also if you have any issues or enquiries. I lost the padding between the legs and contacted the customer service team and they sorted it very quickly. Very happy customer 😁.
Absolutely delighted!
Absolutely delighted with my dealings with this company. After sales service exceeded my expectations. After purchasing a pushchair I required another item. Abi went out of her way to help me.
Delivered promptly and good quality.
Great little stroller
I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super small (perfect for taking on the aeroplane), and was easy to manage one-handed when juggling bags and baby. It feels sturdy enough for everyday use, too. Definitely recommend for anyone looking for a compact, affordable travel stroller!
Excellent after sale service.
Customer care team identified which spare part I needed and it was quickly dispatched
Brilliant pushchair
Really fast service. Both my daughter and I are thrilled with this pushchair it has absolutely everything you would want from a travel pushchair. Brilliant product.
Unresolved Affiliate Payment and Unfair Commission Change
I joined The LeJoux Stroller affiliate program and successfully referred multiple sales. However, my recent commissions have not been paid, despite multiple follow-ups via email.
In addition, my last two affiliate orders were generated before the company reduced the commission rate from £15 per order to £1 per order. Those two orders should have been rewarded under the old policy, but my commission was changed retroactively to the new lower rate.
I have contacted the team several times but haven’t received a proper response or resolution. I hope the company will handle this issue transparently and honor the commissions that were earned under the previous terms.
Ha ent received our stroller as it was…
Ha ent received our stroller as it was delivered to another address and we have tried to contact the company j. Regards to this.
£139 down due to it being sent to an address that we have no idea who or where it is!
Ordered a stroller on Sunday 14th Sept…
Ordered a stroller on Sunday 14th Sept 25 at 3pm. So I expected the delivery Tuesday 16th with the Next Day Delivery. We are now on 18th and still no delivery. Its been loaded onto the delivery van at the depot 2 days in a row and then returned to it in the evening -I am assuming this is due to dhl expecting too much from their drivers. So I am now on hold with Lejoux to attempt to speak to someone as their phone lines were switich to out of hours before closing time yesterday. Been on hold on and off for 30 min or so as even there phone line kicks you off after a time. I dont want to leave a message that is ignored - I would like to talk to someone about a solution. I would not recommend using this company - nothing to do with the product - its the lack of customer service. Tip: Use a better delivery company. Why is it such a problem - our current pram is broken beyond repair. So we are pram less - the Next day delivery was what we needed. To quote: "At LEJOUX, we believe that parenting should be filled with joy, not hassle." Really?
Lying to customers about cabin approved size
Their travel go pram is not advertised correctly. 5cm bigger than the measurements given. Not cabin approved as it’s bigger than the approved size. Said they would remove the wrong measurements online but still haven’t.
Brilliant online shop
Always a pleasant experience buying from you .So easy to purchase goods .

Vastaus yritykseltä Thelejouxstroller.com
Unfortunately my item never arrived on…
Unfortunately my item never arrived on time but great communication! Wanted it for my grandsons holiday but came a day late! So unfortunately I’ll be sending back after my hols! But would buy from them again

Vastaus yritykseltä Thelejouxstroller.com

Vastaus yritykseltä Thelejouxstroller.com
Really fast delivery
Really fast delivery. I’m really pleased with the buggy. It will be perfect for our first trip abroad

Vastaus yritykseltä Thelejouxstroller.com
Happy with purchase
Easy website to manoeuvre. Item arrived quickly and on time the next day. Looks as described. Pretty solid travel pram.
Slightly heavier than expected, but this isn’t really a problem as it has the handle to pull as a suitcase. Hood is nice and big.
Wheels are plastic and could do with a slight upgrade and the mosquito net is a little small and flimsy, but overall very happy with the purchase for the price.

Vastaus yritykseltä Thelejouxstroller.com
Absolutely love this stroller
Absolutely love this stroller. My daughter outgrew her pushchair so after watching many videos and reading many reviews I bit the bullet. It’s a lot more compact which is what I needed for my hatchback car and folds out and folds down with ease. Only downside was that there weren’t very many instructions on how to put things together but with a little bit of common sense it was easily figured out.

Vastaus yritykseltä Thelejouxstroller.com
Looked absolutely nothing like the…
Looked absolutely nothing like the picture, very thin. Very disappointed.

Vastaus yritykseltä Thelejouxstroller.com
Poor quality and impossible to return!!
Daughter purchased and within first 2 months the seat has begun to make a noise and feels really unsteady. Just seen a review saying their seat collapsed 😱 so... have to return... Just got back as the QR code provided doesn't work!!! Poor man in shop tried every way he could think of kindly. But to no avail. My daughter also received a note in an email response about delay due to how many returns have recently happened...

Vastaus yritykseltä Thelejouxstroller.com
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