thaely.com Arvostelua 185

Great company with a good initiative to recycle plastic to shoes. The shoes were of sturdy build and unique design. Unfortunately there was a small defect on the shoes when it arrived, but their customer service was very prompt with their refund/exchange process. Will buy again!

Irreführende Werbung hinsichtlich Steuern und Porto auf der Webseite. Nicht Kundenorientiert. Zwar wird beinahe alles näher beschrieben, aber nur im Kleingedruckten.

I really like the shoes that I received but I don’t know how they feel because the size is wrong. Their website says they accept returns but they don’t! All sales are final unless THEY did something wrong. So don’t expect them to answer you when you wanna make a return. It’s YOUR fault. Too bad. That’s the horrible customer service I got. I’m sure the product is good but customer service is non-existent. So make sure you order the right thing, cause you’re stuck with it!

Additional costs unexpected in the delivery of 38€. Inform the customer before!!!

They have a great look, a reasonable price for the concept and the ability to recycle from start to finish is astonishing but the shoes rub on the ankles, they're only made in men's sizes and the Thaely logo peeled off the tongue and the back within 2 wears.

Replying to reply: I've never heard of unisex shoes. Women and men have different anatomy when it comes to feet. Width, arch, etc. If I did it by length I'd need a size 7.5, you dont have half sizes, and I ordered a 6 (men's equivalent) which fits well enough (a little baggy) but if I bought a size that was my actual length (as you suggest) it would be too big.

The shoes are amazing, made from 10 plastic bags and 12 plastic bottles picked up form the streets in India! They are comfortable, 100% vegan and PETA approved! The customer service is amazing- they are responsive and considerate.

Very quick shipping and response given the distance the shoes travelled.

Very pleased with the packaging, and overall quality of the product.

One tiny defect was a thread a little loose on the shoe., which I have been able to fix myself.

They have a really cool whatsapp customer service setup, so you can easily track your order, and get additional details.

I came across the shoes on Instagram, and the whole purchase was really easy.

If this review sounds far too positive, its because the whole process was so pleasant.

Hello! I would like to return my order if possible due to purchasing the wrong size for me. My order number is ORDER #TH3724. May I have assistance with this return request? Thank you.

The shoes don’t fit me and I can’t change them, the WhatsApp number won’t respond to my complain

Shipping confirmation didn’t come for 7-8days made me worried but arrived promptly after shipped. They are very very cute. May take some time to break in but love these shoes. Thank you.

The sneakers are super cool and these fit perfectly. I love the sustainability and ethics of Thaely and I’m super impressed for how they use trash for making sneakers! Thaely might be the first ever company with an honest mission of making world better place!
Also the delivery was super fast from India to Europe! Highly rocommend!

I must have misunderstood the sizing and didn't realize they were all men's sizes so both pairs of shoes are way too big. I read reviews and looked over the page so I don't think it was clear that women should order two sizes smaller since they are based on male sized feet.

I was very impressed watching the video about the company and the process of making the shoes. The shoes arrived quickly and fit perfectly. I bought one black pair for myself and a white pair for my wife. They look great! As for comfort, they are a bit stiff around the ankle. Hopefully, they will loosen when I break them in;)

The shipping took longer than expected, but that's understandable since they ship from India. The shoes are nice. They feel sturdy. The outer top part is stiff and hits my ankle in a weird spot. I have to wear thick socks and leave the laces loose to prevent a blister. I may try putting in insoles to raise my foot in the shoe so my ankle can sit higher. I feel like the stiffness of the shoes will change the more I wear them. I have wider feet so many shoes my size are tight. I’m an 8.5 W, but I ordered a 9. They’re wide enough to accommodate my feet. A little long, but I prefer more space to being squished into a shoe. These felt fine other than being a little stiff on my ankles. I've worn them twice so far, so I haven't had time to break them in. I look forward to wearing them around. I’m amazed they can use recycled plastics and make a cool looking shoe. Good job. Keep going.

It’s been over a two weeks and the shoes are good, comfy (after the initial break-in phase). Feels good to be investing in a sustainable lifestyle product. The only (nit picky) glitch I had was with the tracking the shipment. The WhatsApp bot couldn’t really find my order ID, but I stayed patient for it states 5 business days on the website. Surprisingly the package arrived by then, while I expected it to only get shipped by then.

First of all, absolutely LOVE the sustainability mission of this company! Why I bought in the first place.

I ordered a little bigger than usual and I’m glad I did— they juuust fit and are a bit narrow for me (I have wide feet). I am currently on day 3 of breaking them in. The sole is comfortable, but the upper is really uncomfortable for me at the moment. The place where the canvas meets the hard plastic digs into my foot as I walk and really chafes the tops of my toes, even if I’m wearing thick socks. I’m really hoping that will change with more breaking in.

Honestly can't say too much positive apart from the fact they arrived quite quickly and are as detailed on website. Unfortunately I thought I was ordering a uk size 10 and was sent a US size 10 (UK size 9) so are not any use to me. When I contacted to return them I was told I should have seen on the website that they were uk sizes and couldn't offer a refund as per their tcs and cs. Don't honestly think it's great customer service as they also could have seen they were shipping to the UK and dropped me am email to check.

👍 The shoes arrived very early and seem to be good quality. (Just the font on the top of the shoes quickly fell off.)
A tote bag is for free included, although it is only mid-quality.

👎 I know, that it's not their fault really, but I was quite disappointed to see the package delivered in a plastic bag. Underneath was the promised plantable package (👍).
The shoes are not that good fitting for me personally, even though it is the right size. It irritates my ankles and is slippy at the end. (I would like the material to be a bit more flexible at the ankles, so that it fits for more people.)

I'm gonna try to wear it the next days and see how it will go. Overall, I would say with the concept of the company in mind, I would still recommend the shoes, bc just bc it doesn't fit me 100%, doesn't mean it fits nobody.

On time delivery, constant updates and the product was more than i expected. I loved the eco friently packaging! Keep on the excelent work!

The shoes look amazing and the packaging was done quite well! I love that the boxes themselves are compostable or can be planted to bloom! (They don't grow new shoes.) The only plastic waste to speak of in the packaging is the tape to secure the outside, so well done minimizing that footprint!
Unfortunately for me, the shoes run quite narrow, so I cannot wear them. I'm going to try shoe stretchers, but they are so tight that I am not sure that will work. I would need a wide size in something like this, which just isn't an option (regular shoes in other brands tend to be okay). It is difficult to not have half sizes and going up a whole size is a substantial difference.
Thank you for making a product with an innovative, carbon negative approach! I look forward to your company growing and hopefully offering more options in sizing.