It took quite sometime, almost 2 weeks before the game rewards were available in the game, that would be the reason for a 3 star review. The e-mail requirement you asked for did not become available i... Näytä lisää
Tapjoy
Kiitos kiinnostuksestasi Trustpilotia kohtaan. Valitettavasti arvostelun jättäminen täällä ei ole enää mahdollista, sillä yrityksen verkkosivut eivät ole enää käytössä. Jos haluat lisätietoja, ota meihin yhteyttä.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent Offerwall Support! Had an issue with ‘Play 20 Games’ reward in King of Cards (OfferwallGold not credited despite 23 games played and ✓ mark). Submitted screenshots via portal as requested, a... Näytä lisää
Yritys on vastannut
1. When a compensation inquiry begins, a quick response is good. However, it is not good to wait recklessly because there are some delayed answers. 2. It would be nice if compensation was made in ti... Näytä lisää
Tap joy customer service is top notch. They responded quickly to an offer wall issue and after just one email with my proof of gems still outstanding, they quickly made it right. Thank you for the ama... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Tapjoy maximizes mobile engagement and monetization for leading advertisers and app developers.
Yhteystiedot
353 Sacramento , 94111, San Francisco, Yhdysvallat
- tapjoy.com
I still have not received my reward for…
I still have not received my reward for 75 deals win on the Solitaire game on the Offerwall through my Wattpad app period.
보상 누락 짜증나!
보상 누락 짜증나!! 10만원 넘는 미션 보상 못받고 문의해도 주지도 않으면서 스샷만 계속 보내래. 32명까지 잘 주다가 보성 제일 많은 마지막 37명에서 안 주는건 무슨 경우야
Sono il sito peggiore di sempre
Sono il sito peggiore di sempre, rubano soldi promettendo ricompense che mai daranno, fanno schifo, spero li facciano chiudere presto, state lontani da TAPJOY OFFERWALL, lontanissimi
Sweet and simple
I came to them with an issue
Sent the requested info
My issue was solved
Sweet and simple
Ich bekomme meine rewards nicht und…
Ich bekomme meine rewards nicht und alles wird mir auf englisch geschrieben. Ständig steht dort dass der fall gelöst ist und es passiert nichts!
It's very great everything about the…
It's very great everything about the app. Great, I love it, infact is there is any rating more than 5 stars that what I will rate
Why did I need to uninstall and reinstall & lose everything???
This is the second time I took a challenge and played for rewards, got rewarded until a certain level, and all of a sudden I'm missing a reward I just earned. I played according to the app's rules, sent in the 2 screenshots requested for the proof I actually did the level asked for, then received news from Tapjoy that my reward was now rewarded. It was not so I followed the instructions if I didn't receive the reward, which was to uninstall the app and reinstall. This brought me right back to level 1 and lost all my work on getting to a high level. No reward and lots of wasted time on the game. Very displeased!!!!
Tap joy customer service is top notch
Tap joy customer service is top notch. They responded quickly to an offer wall issue and after just one email with my proof of gems still outstanding, they quickly made it right. Thank you for the amazing customer service Tapjoy!
Reward missing
I had a problem considering a reward in the app that i didn't receive. They resolve the problem quickly. Thank you so much.
Some games won't give you credit.
They should fully monitor the games and when information is provided to customer service they should look at it carefully.
They keep telling me exactly the same…
They keep telling me exactly the same thing without solving the problem
My rewards are still not posted
Well i believed the issue was corrected. Come to find out still haven't received my sb points. I'm just trying to find out if I'll be getting them. So I can continue getting the rest of the rewards. But it stop recording them after the second tier
Still haven't received my rewards it's…
Still haven't received my rewards it's says in due time how long in due time
Rewards simply stop paying out after…
Rewards simply stop paying out after completing offers and games. You spend hours reaching the required levels or completing the tasks exactly as instructed, only to receive nothing.
When contacting support, the responses are generic and clearly copy-and-paste, with no real explanation given. On multiple occasions the chat has been closed without any resolution — sometimes while I was still in the middle of replying.
Numerous games have been completed and the promised rewards were never credited. Support repeatedly fails to investigate properly and instead closes the case without resolving the issue.
After reading many other reviews, it is obvious this is not an isolated problem. Many users report completing offers and not receiving rewards. It is extremely frustrating to waste so much time on tasks that are advertised as rewarded, only to receive nothing and no proper support.
Overall, a very disappointing experience and a complete waste of time.
Straightforward
The conversation we had was very clear and concise. It was a relatively simple fix. The messages I received were polite and straight to the point. Thank you!
My rewards have NOT been rewarded so…
My rewards have NOT been rewarded so this ticket is not resolved.
I sent all screenshot and information where I was and still... nothing.
1) The answer is quite fast and…
1) The answer is quite fast and competent. 2) There were no difficulties with the evidence base.
They've always given me my rewards…
They've always given me my rewards lately I have had to contact support more often watch sometimes can be slow but usually it's pretty quick and I enjoy partnering with them making pennies on just play . Making dollars thanks to tapjoy 👍👍❤️👑💯💯✍️🍀🐐 service app was super slow but email verification and a breeze from there. Thanks tap joy help even at 2 am that's pretty rare nowadays
Получил все как надо чуть подождать…
Получил все как надо чуть подождать прийшлось а так все четко
Ive used their service in Top Eleven
Ive used their service in Top Eleven. Ive choosed the game and finished nearly 7 tasks. Ive only recieved 1 so I contacted their customer service. They gave me 2 reward but when I requested What About the rest. They said requesting another ticked. After I write another ticked they told me that I violate terms of service which just kindly said to me f*** off
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








