It took quite sometime, almost 2 weeks before the game rewards were available in the game, that would be the reason for a 3 star review. The e-mail requirement you asked for did not become available i... Näytä lisää
Tapjoy
Kiitos kiinnostuksestasi Trustpilotia kohtaan. Valitettavasti arvostelun jättäminen täällä ei ole enää mahdollista, sillä yrityksen verkkosivut eivät ole enää käytössä. Jos haluat lisätietoja, ota meihin yhteyttä.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent Offerwall Support! Had an issue with ‘Play 20 Games’ reward in King of Cards (OfferwallGold not credited despite 23 games played and ✓ mark). Submitted screenshots via portal as requested, a... Näytä lisää
Yritys on vastannut
1. When a compensation inquiry begins, a quick response is good. However, it is not good to wait recklessly because there are some delayed answers. 2. It would be nice if compensation was made in ti... Näytä lisää
Tap joy customer service is top notch. They responded quickly to an offer wall issue and after just one email with my proof of gems still outstanding, they quickly made it right. Thank you for the ama... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Tapjoy maximizes mobile engagement and monetization for leading advertisers and app developers.
Yhteystiedot
353 Sacramento , 94111, San Francisco, Yhdysvallat
- tapjoy.com
nice and fast
You dont help me and ypu dont give my…
You dont help me and ypu dont give my token it is robb
Tapjoy ist Betrug
Tapjoy ist Betrug! Ich habe Zeit investiert und erhalte die angegebene Prämie nicht! Also ist das Diebstahl. Support unbrauchbar, ständig dieselben Standardantworten ohne mir zu erklären, was genau das Problem ist. Empfehle ich nicht mehr zu nutzen.
Rewards were not credited in my…
Rewards were not credited in my account, even though they said they would be. NOW, they're asking for all the same information I had ALREADY PROVIDED!!! This service is absolutely infuriating. I believe enduring ads to play games and get rewards is a big enough waste of my time - I shouldn't have to waste more time responding to repetitive requests from the "support" department!
They say they give rewards and don't…
They say they give rewards and don't always. I got notified saying they evaluated the situation so on and on. I forget how much in diamonds they still owe.
I have not received my award
I have not received my award. They said at 9 am it was sent it’s 8:30 pm no reward
Never got rewarded for reaching level…
Never got rewarded for reaching level 55 on monopoly go
It stated that I received my rewards…
It stated that I received my rewards but I did not receive my rewards.
No reward
I sent in a report about a missing reward and they came back and fix everything and said I was getting my reward and it has been 16 hours now and I have not received anything
I didn't receive my rewards and…
I didn't receive my rewards and contacted you. You agreed I had them coming and said you credited me. I never received them. When I told you this you said to contact the app people. NO!! That is bogus. Give me what you owe me!
It said I was rewarded my points but I…
It said I was rewarded my points but I never received my points for completing my levels even after I was told I would receive them
The dont want to give the high level…
The dont want to give the high level…
The dont want to give the high level rewards
They responded on trustpilot but took way longer to respond on the support part
That offer that i took was from
mu: dark epoch
In the offer its clearly written reach level x get achievment im already on a high level (350) from level 199 on they dont want to give it the rewards out because its too high just caming up with low excuses just to dont give out rewards out at the date of today still 18 days left of that offer
Last year also they said to write a positive review that i can ve rewards that 1 is deleted now
I dont recommend that service of tapjoy if you see an offer from them avoid !
I'm not writing the number of the case you know exactly which case it is
anyway the Advertiser are you
so dont answer your standart BULLSHIT !!
in your "chat" you are writing then her ..
so you are only bots or an ai that is trained
Anyway pocketfm ll contact you aswell !
Conversation-ID: #5297387
You cant read Characterlevel was on tbe screenshot 293
Requirementents
Reach character level 199
Reach character level 213
Reach character level 248
Reach character level 270
Got the answer from the advertiser !
You flaged my account
Did not violate any tos
Didnt use a vpn
You just dont want to give me the rewards !
Thank you for sharing the Ticket ID xxxxxxxx.
We have checked the status, and as per the update received from Tapjoy, the ticket has been marked as Rejected – Risk Blocked Conversion. This means that the reward was declined by Tapjoy due to activity flagged on their system as unauthorized or against their offer terms (such as VPN usage or other restricted methods).
Since Tapjoy is a third-party offer wall provider, reward approvals and rejections are handled entirely by their internal verification system. Unfortunately, we are unable to override or modify their decision from our end.
For further clarification or appeal, we kindly request you to reach out directly to Tapjoy Support referencing your ticket ID, as they are the only team who can review or reconsider the rejection.
i especially recommend to avoid there offers
also they are asking to get the rewards a positive feedback here on trustpilot
They actually responded and resolved my…
They actually responded and resolved my issue. Improvement. Thanks.
Thank you tap joy
Hello thank you, is there a way we can look at Conversation ID: #5348774 and get my rewards situated please. Thank you.
Thank you tapjoy
Apparently I have made the naughty…
Apparently I have made the naughty list. It went from 60 percent of my awards needing customer service help to now they are ignoring my customer service requests
Their help desk says it will take a couple hours now we arexat 24 hours. I wonder if they make their employees work a couple hours and pay them for 24. It would explain why customer service is so slow.
At just a little over 24 hours they asked for additional information. I bet I wait another 24vhll hours before they fix the problem.
never downloaded a game so went ahead…
never downloaded a game so went ahead to download it and after downloading, offer just disappeared.
also played another game until level 119, only got rewarded until level 84......
customer service doesn't give me solutions even after multiple times
I play the game because i want my coins…
I play the game because i want my coins tacticooll game but i dont recuve my gold
íthank you for taking care of my…
íthank you for taking care of my issue...You have the best customer service..Thank you again
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