Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Just this month I have fixed the corner of an induction hob that had broken off ( saving me about £300 replacing it for my tenant) , and my dehumidifier (a little sensor inside had end broken off, now... Näytä lisää

Saanut 2/5 tähteä

Très décevant. Les promesses sont alléchantes mais les 3 situations dans lesquelles j’ai testé Sugru se révèlent être un échec cuisant! - réparation d’un jouet plastique (tenue après remise en uti... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve used Sugru for numerous projects over the years—dog chewed cords, adhering phone mounts to a car’s dashboard. My favorite project, though, involved securing a wine rack to a mirrored wall in a ba... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Es wurde Einfuhrzoll und damit eine pauschale Bearbeitungsgebühr der deutschen Post fällig. Der Preis inkl. Versandkosten hätte sich damit verdoppelt! Ich habe die Annahme verweigert und bin gespan... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I'm a Sugru supporter since the…

I'm a Sugru supporter since the beginning of it. This time i've topped up my Sugru stock to build a Lego table for my daughter. I was planning it for a few months ago, but now I've built the perfect Lego 'workshop' for my daughter. She's so happy now ;)
I would had had it when I was a child.

27. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Jordi,

Thanks for your support and lovely review, we're glad to hear your daughter is happy with the Lego workshop you've built!

We hope you have loads of fun with your Sugru, and we'd love to see what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Saanut 5/5 tähteä

Excellent material

Excellent material, does very well whatever is necessary, but it is always a dilemma is the price. Is the repair or the function worth the money involved. But if this decision is positive then it will be very good.

27. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Diderico,

Thanks for taking the time to leave a review!

I'm very happy to hear that you loved the product, and that you've put it to such good use! I appreciate your comments about the price - we're always looking to improve both the service and the product so we'll keep this in mind.

And if there's anything else that we can help with in the meantime please don't hesitate to email us at hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Saanut 2/5 tähteä

Used it on my ipad cord

Used it on my ipad cord. In two it cracked!

27. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Irene,

I'm very sorry to hear that you didn't have a good experience with your Sugru, I realise this must have been disappointing! Sugru fixes to cables are really popular in the community and generally produce great results, so I'm sure we can get this sorted for you!

I'll drop an email to the email address that you used to place your order with us, I'll send along some tips on how to go about your fix again and we'll get some replacement Sugru sorted for you too!

I'll look forward to hearing back from you!

All the best,

Katie
Sugru Customer Support

Saanut 5/5 tähteä

As advertised

Product as advertised. Service was great. Love the fact that I can DIY.

27. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi April,

Thanks for your lovely review!

We hope you have loads of fun with your Sugru, and we'd love to know what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Jordan
Sugru Customer Support

Saanut 4/5 tähteä

Easy to use

Easy to use, no mess

21. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Gill, thanks for taking the time to leave us a review! We're glad to hear that Sugru was easy to use for you, we'd love to hear from you about what you worked on! You can upload a photo or two of your fixes to our website here (https://sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of free Sugru, of course!). If there's anything at all we can help you with, please don't hesitate to get in touch with us at hello@sugru.com. All the best, Katie, Sugru Customer Support

Saanut 5/5 tähteä

I have been using sugru for many years.

I have been using sugru for many years.
I love it :)

21. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Roy! Thanks for leaving us a lovely review, and for supporting us over the years! If there's anything at all we can help you with, feel free to drop us an email to hello@sugru.com. All the best, Katie, Sugru Customer Support

Saanut 5/5 tähteä

Surprised

I can honestly say I was skeptical. I was surprised to see how sturdy it feels after hardening. Already know I'll be buying more in the future. I'm looking for reasons to use what I have right now. Not sure if I should break something

21. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Stephen,

Thanks for taking the time to leave us a lovely review.

We're happy to hear that Sugru's been so helpful!

If you're looking for some inspiration, you can find plenty of handy ideas on our website. Hop on to the Home & DIY https://sugru.com/home-diy section to find out how Sugru can help you organise your space, or check out our Tech & Gadget https://sugru.com/tech-gadget ideas and sort out those pesky cables (half a single-use pack is usually enough to reinforce one cable end).

If there's anything we can help you with at all, feel free to drop us an email to hello@sugru.com.

All the best,
Jordan
Sugru Customer Support

Saanut 5/5 tähteä

Works

I have used it in my refrigerator where the plastic broke to hold the items on the shelf. So far it's working good but it's only been a week.

20. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Kindell,

Thanks so much for taking the time to leave a lovely review!

Great refrigerator fix - I'm pleased to hear that it is holding up.

As always, please don't hesitate to let us know if there's anything at all we can help you with.

All the best,
Jordan
Customer support

Saanut 5/5 tähteä

Long time addict on sugru :)

Long time addict on sugru :) Used it for many various purposes since i found it about 10 years ago. Remember even when sold in bigger packages. That was cool for bigger projects.Should think bout it again?
Most hacks worked well some less and on some materials it just didnt work.
Also i rather buy straight from Sugru as the retailers dont care about usage date.
Got last two in the fridge that says march 2017. And used one just last month and still working fine.....

19. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Ondřej,

Thanks so much for taking the time to leave a review!

We always try and send Sugru with as much shelf life as possible but due to storage/logistical reasons within retailers we're unable to guarantee a certain amount of remaining shelf life.

You're right, we use to offer larger sizes, but we stopped making them a few years ago as an overwhelming majority of our users preferred the 5 g single-use packs though I'll pass on your suggestion - thanks.

As always, please don't hesitate to let us know if there's anything at all we can help you with.

All the best,
Jordan
Customer support

Saanut 5/5 tähteä

It's great stuff

13. helmikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Peter,

Thanks so much for taking the time to leave a lovely review!

As always, please don't hesitate to let us know if there's anything at all we can help you with.

All the best,

Jordan
Sugru Customer Support

Saanut 5/5 tähteä

Excellent service

Excellent service. Ordered the 8 pack yesterday afternoon, and it has been delivered to my door by Royal Mail less than 24 hours later, and that is at a weekend.

18. tammikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Andy,

Thanks for your lovely review!

We hope you have loads of fun with your Sugru, and we'd love to know what you get up to! Why not upload a photo or two of your fixes to our website here (sugru.com/upload) to be in with a chance of winning our Fix of the Month competition (and loads of Sugru of course!).

If there's anything at all we can help with, please feel free to drop us an email to hello@sugru.com.

All the best,

Katie
Sugru Customer Support

Saanut 5/5 tähteä

Perfect!

I have got what I expected

16. tammikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi David,

Thanks so much for taking the time to leave us a lovely review!

As always, please don't hesitate to let us know if there's anything at all we can help you with.

All the best,

Jordan
Sugru Customer Support

Saanut 5/5 tähteä

Excellent!

Products are amazing, and customer service is awesome. They really take care and have professional approach! I am happy to be their customer!

9. tammikuuta 2020
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Eddie,

Thanks so much for taking the time to leave us a lovely review - it made us smile!

As always, please don't hesitate to let us know if there's anything at all we can help you with.

All the best,

Katie
Sugru Customer Support

Saanut 2/5 tähteä

I got some Sugru to fix up my charging…bad experience

I got some Sugru to fix up my charging cables and Make a stand and mount for my iPad. I opened the packets and tried to mold them but it kinda just crumbled and didn’t stick to itself or surfaces of other objects. All packets were like this. I didn’t know it had a shelf life. I bought it and used it within a few days. Store won’t refund because it’s a opened product. Waste of money and super disappointed.

28. marraskuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi there Tyler,

I'm very sorry to hear that you were disappointed with your experience with Sugru. It sounds as though you were sold expired or close to expired Sugru.

Sugru will expire by the date displayed on the back of the single-use packs when stored at room temperature (21°C/70°F).

Once Sugru is past the expiry date there's nothing that can be done to return it's original properties (pliability/adhesiveness etc).

I understand it must have been frustrating that you didn't get the chance to use your Sugru - could you please drop us an email to hello@sugru.com? This way we can get some replacement Sugru out to you so you can try your fix again.

We'll look forward to hearing from you,

All the best,

Jordan
Sugru Customer Support

Saanut 5/5 tähteä

Great product

Great product, easy to use. Have fixed shoes, bike, garden accessories, fridge, cables for tablets, no nail fix in bathroom... and some more. It does not work on some surfaces, however rather few.
Some fix are already few years old and still good.

17. marraskuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi there,

Thanks for taking the time to leave us a lovely review.

We're happy to hear that Sugru's been so helpful all over the house, we'd love to see your fixes! Why not upload a photo or two here to our website to be in with a chance of winning our Fix of the Month competition (and loads of free Sugru!).

If there's anything we can help you with at all, feel free to drop us an email to hello@sugru.com.

All the best,

Katie
Sugru Customer Support

Saanut 1/5 tähteä

still like putty 24 hours later

still like putty 24 hours later. Does not do anything! the Sugru was still in date, purchased via amazon, sold direct by "sugru" and listed as "Amazon's Choice".

It was indoors, dry clean environment sticking plastic to a painted surface. After 24 hours drying / curing time, it's still like putty and nothing has changed.

Don't belive the internet hype, i feel well and truly scammed. Lesson learned!

8. marraskuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi there Mi,

I'm very sorry to hear that you were disappointed with your experience with Sugru.

Sugru cures 3mm deep (the Original Formula) or 2mm deep (the Family-safe | Skin-friendly Formula) every 24 hours at room temperature (21°C/70°F) and will take longerif the layer is thicker, the temperature that are below this point, or if the fix has a limited access to air.

I understand it must have been frustrating that your project didn't work out - could you please drop us an email to hello@sugru.com? This way we can get some replacement Sugru out to you so you can try your fix again.

We'll look forward to hearing from you,

All the best,

Katie
Sugru Customer Support



Saanut 1/5 tähteä

Absolut garbage have glued couple of…

Absolut garbage have glued couple of things: dogs leash, frying pan and cables all fell apart after a while don’t buy this overpriced crap.

30. lokakuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi there,

Thanks for getting in touch!

I'm really sorry to hear that your Sugru projects didn't work out as expected - I realise this must have been a disappointing experience. Don't worry though, these are very popular fixes in the Sugru community, and I'm sure we'll be able to advise on how to achieve better results next time.

Would you mind dropping us an email to hello@sugru.com referencing your review? We'd like to learn a bit more about what went wrong with your attempts and we'd also like to send you some replacement Sugru to try again - thank you!

We'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

Saanut 1/5 tähteä

Dried up and fell off

After seeing all the uses for Sugru and the infinite possibilities I broke down and ordered a "eight single use pack in multi colors" First thing I did was use it on my charging cords for my tablet and phones then applied some to the back of my son's tablets to both provide frip and to ID who'd was who'd. Both cases failed the cords dried up and slid off after about a week and the peices applied to my son's tablets fell off about a week after that. The bits still floating around are dried up and crumbly. This product had so much potential and turned out to be a major let down. Sad really as I'd it worked as stated it would be so worth it.

28. lokakuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Byron,

Thanks for taking the time to leave us some feedback.

I'm very sorry to hear that your cable and tablet fixes didn't work out as expected, I realise this must have been a disappointing experience.

These are two of the most popular Sugru fixes in the community so I'm sure we can get this sorted out for you! Could you please drop us an email to hello@sugru.com so we can learn a bit more about what went wrong and send out some replacement Sugru so you can try your fixes again - thank you!

We'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

Saanut 5/5 tähteä

Not impressed

Below was my first use of Sugru. They have given me feed back on what to do and an offer of a replacement for me to try. What Helpfull people and I will follow their instructions. I wish all companies were as Helpfull.


After all the good reviews on the internet I thought I would give Sugru a go.I had to stick a small penny size magnet to a window. Cleaned the area with alcohol and left to dry. I followed the instructions and was going to leave it for 24 hours but after about 12 hours the magnet and glue had fallen of under its own weight (2g). I will give it another change until the packets have gone but NOT impressed yet.

15. lokakuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Hi Simon,

Thanks for taking the time to leave us a review.

I'm sorry to hear that you didn't have a good experience with your Sugru, I realise this must have been disappointing, especially as this is the first time you've used it.

When mounting something directly to a surface with Sugru, we recommend using something to give it some support while it's curing. We find that masking/painter's tape works well for this, and you can see an example in Step 3 of this project guide here - (https://sugru.com/home-diy/how-to-make-a-child-friendly-wardrobe).

Sugru cures 3mm deep (the Original Formula) or 2mm deep (the Family-safe | Skin-friendly Formula) every 24 hours at room temperature (21°C/70°F) and will take longer if the layer is thicker, or if the temperature is colder. I imagine that if you were affixing your Sugru to an outside window that the temperature was likely lower, meaning it would have taken a bit longer to fully set.

We'd be happy to replace the Sugru that went to waste on this project so you can try again, would you mind dropping us an email to hello@sugru.com referencing your review? We can then get this sorted for you - thanks!

I'll look forward to hearing from you.

All the best,

Katie
Sugru Customer Support

Saanut 5/5 tähteä

excellent customer support

The customer support team did excellent job by fixing all issues related to my order. They have proven that quality and ability to fix problems/items is their core value. Well done!

2. lokakuuta 2019
Oma-aloitteinen arvostelu
Sugru-logo

Vastaus yritykseltä Sugru

Thank you for your lovely review, Kristine, we're glad we could help!

As always, if there's anything else you need, don't hesitate to drop us an email to hello@sugru.com.

All the best,
Jordan
Sugru Customer Support

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