SteadyPay Arvostelua 

1 075
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

SteadyPay have been a saving grace for me, as someone who’s self employed, salary month-to-month can differ, the process is super easy and I must honestly say, I have never experienced such stel... Näytä lisää

Saanut 5/5 tähteä

Daniel helped me with by query on a potential increase. He went away and looked at my options . Then came back with the answer. He kept me informed and was courteous and professional. Exceptional serv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I couldn't repay the loan on time. But The contact support experience has been great and especially Daniel was amazing and patiently extended the due date for me which was a great help.10/10 recommend... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have been with SteadyPay for a while and I can say they are really good and helpful. Recently I paid a loan and requested another one but was getting a rejection however I spoke to Michael and he to... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Muut kuin pankin rahoituspalvelut
  2. ja myös
  3. Lainaa tarjoava yritys
  4. Rahoituslaitos
  5. Vaihtoehtoiset rahoituspalvelut

Tietoja yrityksestä SteadyPay

Yrityksen kirjoittama

SteadyPay is a UK-based financial technology company helping people access flexible borrowing, manage short-term financial needs and build healthier financial habits.

We believe that access to credit should be straightforward, transparent and designed around real people's circumstances.

Our Products and Services

CashWave by SteadyPay offers eligible customers short-term loans from £50 to £500 through the SteadyPay app. CashWave loans charge no interest, with applicable fees or subscription charges clearly explained before borrowing. Repayment terms depend on the amount borrowed and the customer's eligibility.

SteadyPay TopUp helps eligible customers manage fluctuations in their income by providing access to funds when their earnings fall below their usual level.

SteadyPay Credit Builder is designed to help customers establish or improve their credit history through responsible repayment behaviour. Credit score improvements are not guaranteed.

We also work with financial service providers to deliver credit solutions through partner platforms, making flexible borrowing more accessible to their customers.

Putting Customers First

Our approach is built around clear information, responsible lending and helpful customer support. We want customers to understand their options, borrowing costs and repayment obligations before making financial decisions.

We welcome honest customer feedback on Trustpilot. Whether you've used CashWave, TopUp, Credit Builder or a SteadyPay-powered partner product, your experience helps us improve our services.

Find Out More

Website: www.steadypay.co

Explore CashWave: CashWave by SteadyPay

Customer Support: SteadyPay Help Centre

SteadyPay Limited is authorised and regulated by the Financial Conduct Authority (FCA), reference number 789333. Credit products are subject to eligibility, affordability assessments and applicable terms. Missing repayments may negatively affect your credit history.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(1 075)

309 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great customer service

Great customer service , especially from Michael , very prompt replies and sorted out my issue, super professional

29. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Rhys,

Thank you for your message. 😊 Really glad Michael was so prompt and professional in sorting out your issue. He'll be thrilled to hear this. 🙌

Saanut 5/5 tähteä

Excellent Customer service

Micheal was really helpful throughout the whole process. He answered all my questions clearly and took the time to make proper clarifications whenever I was unsure about something. His communication was professional, patient, and easy to understand. I truly appreciated the support and guidance provided. Excellent customer service overall.

29. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Fola,

Thank you for your wonderful review. 😊 We're really glad Michael was so helpful and took the time to make sure everything was clear for you. He'll be thrilled to hear your kind words. We truly appreciate your support. 🙌

Saanut 5/5 tähteä

Great service and speed

27. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Steven,

Thank you for your message. 😊 Really glad you received great service from our team. We really appreciate it. 🙌

Saanut 5/5 tähteä

Great service!!

Great service!!!
This agent Helped me instantly when I needed help with payment, great work keep it up @ Najlae

28. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi there,

Thank you for your message. 😊 Really glad Najlae was able to help you instantly when you needed it. She'll be thrilled to hear this. 🙌

Saanut 5/5 tähteä

Very efficient chat line Eugene was…

Very efficient chat line Eugene was fabulous thanks to all steadypay team congratulations

28. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Andre,

Thank you for your message. 😊 Really glad Eugene was able to help efficiently and that you had a great experience with the team. He'll be happy to hear this. 🙌

Saanut 5/5 tähteä

Daniel the fellow I was speaking has…

Daniel the fellow I was speaking has been an absolute gem 💎 nothing but high praise for him and for steady pay!!

28. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Ryan,

Thank you for your message. 😊 Really glad Daniel was such a gem and that you've had a great experience with SteadyPay. He'll be thrilled to hear this. 🙌

Saanut 5/5 tähteä

Customer Support (Daniel)

Daniel was incredibly helpful, clarified all issues and explained the system perfectly. I’m very confident working with SteadyPay to boost my credit after this encounter with Support. Thanks for the help Daniel take it easy! 🙏🏻

27. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Alfie,

Thank you for your message. 😊 Really glad Daniel was able to clarify everything and explain the system so well. He'll be happy to know you're feeling confident about boosting your credit with SteadyPay. 🙌

Saanut 2/5 tähteä

Waiting times are a joke

I started a chat yesterday at 8.38 pm and I sent my documents so they can be reviewed and my account started. I understand that they're not operative at that time, but almost 24 hours later, at 7.45 pm my message hasn't been acknowledged yet. Ridiculous

25. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Cecilia,

Thank you for your feedback, and we're sorry for the delay you experienced.

We understand that waiting for a response after submitting your documents can be frustrating, particularly when you're eager to get your account up and running. While we aim to review all submissions as quickly as possible, response times can occasionally be longer during busy periods.

We're pleased that your documents have now been reviewed and your account has been successfully set up.

Thank you for your patience, and we appreciate you bringing this to our attention.

Kind regards,
The SteadyPay Team

Saanut 1/5 tähteä

Absolutely a joke

Absolutely a joke, god knows go they past or became registered with the FSA. This so called company needs looking into. Which I will do. They take you fee of £7 which you may have borrowed as a few days before payday, you click get advance, you don’t get it but disappears. Then it takes 24hrs for advance to become available but then you have to pay another £7 fee to obtain. Which considering the position we’re in. I would keep the £7 and sparingly try to get by. You will be in more trouble than using this company. Also customer service is nonexistent

22. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Mike,

Thank you for your feedback, and we're sorry for the frustration caused.

We identified a technical issue that prevented your advance from being disbursed as expected. Once your case was reviewed by our team, the advance was cancelled and the fee you had paid was refunded.

We appreciate that this was a disappointing experience, particularly when you were expecting funds to arrive promptly. We also apologise for the delay in responding to your enquiry.

To clarify, the fee associated with our advance product is charged on a per-advance basis rather than as a monthly subscription. If a customer chooses to request a new advance following the cancellation of a previous one, a new fee would apply.

We take customer feedback seriously and are continually working to improve both our service and communication. If you have any further questions, please contact us directly and we'll be happy to help.

Kind regards,
The SteadyPay Team

Saanut 5/5 tähteä

Great customer Service

Michael at Steady Pay, Was really helpful and I received great customer service. Highly rated.

20. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Luna,

Thanks for your lovely feedback. 😊 Really glad Michael was so helpful. He'll be thrilled to hear this. 🙌

Saanut 1/5 tähteä

DO NOT USE!!!!!!!!

BEWARE !!!!!!! DO NOT USE These scumbags are linked to Pockit they steal money off customers and then never return funds nor emails DO NOT USE DO NOT TRUST BE WELL AWARE!!!!!!

20. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi James,

Thank you for your feedback.

We're sorry to hear about your experience and understand your frustration.

While SteadyPay works with our partner, Pockit, we do not manage Pockit accounts, customer funds, card transactions, or account balances. As a result, we are unable to investigate or resolve issues relating to a Pockit account directly.

If your concern relates to a SteadyPay credit facility, we'd be happy to review this for you. Please contact us at support@steadypay.co with your details so that we can investigate further.

Kind regards,
The SteadyPay Team

Saanut 5/5 tähteä

It was great because Micheal helped me…

It was great because Micheal helped me when I was finding it difficult to make payment. Until he send me a link thanks Micheal

15. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Sarah,

Thank you for your message. 😊 Really glad Michael was able to help when you were finding it difficult. He'll be happy to know the link made things easier for you. 🙌

Saanut 5/5 tähteä

Service provided has been excellent

Service provided has been excellent. I had a payment issue and Florin at SteadyPay was very helpful and resolved my issue very quickly and efficiently.

13. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Joel,

Thanks for your lovely feedback. 😊 Really glad Florin was so helpful and efficient in sorting out your payment issue. He'll be delighted to hear this. 🙌

Saanut 5/5 tähteä

Quick response to my query and 1 email…

Quick response to my query and 1 email later is all it took on solve my problem. 5stars for Michael. Thank you

14. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Kieran,

Thanks for the great feedback. 😊 Really glad Michael was able to solve your problem so quickly. He'll be chuffed to hear this. 🙌

Saanut 5/5 tähteä

I would like to leave positive feedback…

I would like to leave positive feedback regarding the way my issue was ultimately handled by the SteadyPay team.
Although the matter was not resolved immediately, I appreciate that it was properly investigated, clearly explained, and resolved professionally in the end.
The communication from Florin was helpful, transparent and solution-focused, and I am very satisfied with the final outcome and the way the situation was corrected.
Thank you for taking the matter seriously and resolving it properly.

14. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Grzegorz,

Thank you for taking the time to share this. 😊 We're really glad the issue was properly investigated and explained, and that Florin kept things transparent and solution focused. It means a lot to hear you're satisfied with the final outcome. 🙌

Saanut 5/5 tähteä

Would highly recommend steady pay maga…

Would highly recommend steady pay maga was really helpful an very fast service

10. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Rebecca,

Thanks so much for the recommendation. 😊 Really glad Maga was so helpful and fast. She'll be thrilled to hear this. 🙌

Saanut 5/5 tähteä

Was having trouble at first but Daniel…

Was having trouble at first but Daniel sorted it out for me very appreciated thank you

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Danielle,

Thanks for your message. 😊 Sorry you had trouble at first, but really glad Daniel was able to sort it out for you. He'll be happy to hear this. 🙌

Saanut 5/5 tähteä

Great experience with Eugene today!! :)

Great experience with Eugene today! Really lovely, polite and helpful. Quickest set up I think I’ve had yet with any company, he was nothing but kind and patient with me whilst requesting further details to get my query resolved. Thank very much for all your help!! 😊

8. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Cleo,

Thank you so much for the wonderful feedback. 😊 Really glad the experience was quick and positive, and that the team could help with patience and kindness. If you ever need anything else, just give us a shout. 🙌

Saanut 5/5 tähteä

Was a brilliant interaction with Florin…

Was a brilliant interaction with Florin - was really helpful and resolved my issues and stayed on the phone while I double checked everything - 10/10 service!

8. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi Jamie,

Thanks so much for the brilliant feedback. 😊 We're really pleased Florin was so helpful and stayed on the phone to make sure everything was sorted. He'll be over the moon with this. 🙌

Saanut 5/5 tähteä

Dan was helpful friendly and slover the…

Dan was helpful friendly and slover the problem I had never had any problems when it comes to help

5. toukokuuta 2026
Oma-aloitteinen arvostelu
SteadyPay-logo

Vastaus yritykseltä SteadyPay

Hi John,

Thanks for sharing your experience. 😊 We're really glad Daniel was helpful and friendly, and that he was able to sort out the issue for you. He'll be made up to hear this. 🙌

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