SteadyPay have been a saving grace for me, as someone who’s self employed, salary month-to-month can differ, the process is super easy and I must honestly say, I have never experienced such stel... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Daniel helped me with by query on a potential increase. He went away and looked at my options . Then came back with the answer. He kept me informed and was courteous and professional. Exceptional serv... Näytä lisää
Yritys on vastannut
I couldn't repay the loan on time. But The contact support experience has been great and especially Daniel was amazing and patiently extended the due date for me which was a great help.10/10 recommend... Näytä lisää
Yritys on vastannut
I have been with SteadyPay for a while and I can say they are really good and helpful. Recently I paid a loan and requested another one but was getting a rejection however I spoke to Michael and he to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Muut kuin pankin rahoituspalvelut
- ja myös
- Lainaa tarjoava yritys
- Rahoituslaitos
- Vaihtoehtoiset rahoituspalvelut
Tietoja yrityksestä SteadyPay
Yrityksen kirjoittama
SteadyPay is a UK-based financial technology company helping people access flexible borrowing, manage short-term financial needs and build healthier financial habits.
We believe that access to credit should be straightforward, transparent and designed around real people's circumstances.
Our Products and Services
CashWave by SteadyPay offers eligible customers short-term loans from £50 to £500 through the SteadyPay app. CashWave loans charge no interest, with applicable fees or subscription charges clearly explained before borrowing. Repayment terms depend on the amount borrowed and the customer's eligibility.
SteadyPay TopUp helps eligible customers manage fluctuations in their income by providing access to funds when their earnings fall below their usual level.
SteadyPay Credit Builder is designed to help customers establish or improve their credit history through responsible repayment behaviour. Credit score improvements are not guaranteed.
We also work with financial service providers to deliver credit solutions through partner platforms, making flexible borrowing more accessible to their customers.
Putting Customers First
Our approach is built around clear information, responsible lending and helpful customer support. We want customers to understand their options, borrowing costs and repayment obligations before making financial decisions.
We welcome honest customer feedback on Trustpilot. Whether you've used CashWave, TopUp, Credit Builder or a SteadyPay-powered partner product, your experience helps us improve our services.
Find Out More
Website: www.steadypay.co
Explore CashWave: CashWave by SteadyPay
Customer Support: SteadyPay Help Centre
SteadyPay Limited is authorised and regulated by the Financial Conduct Authority (FCA), reference number 789333. Credit products are subject to eligibility, affordability assessments and applicable terms. Missing repayments may negatively affect your credit history.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- support@steadypay.co
- steadypay.co
4,5
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Brilliant company, highly recommended!
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Aus,
Thank you for your brilliant feedback. We're really glad Florin was able to help you out when you needed it. He'll be so pleased to know you had a great experience. 😊
Great experience
The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Conor,
Thank you for the lovely feedback. We're so glad Maga made the experience straightforward and kind. She'll be absolutely thrilled to hear your kind words. 😊
Fast help
Need help..they services are simple and fast.
Customer service great
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Vlad,
Thanks for sharing your experience. We're really glad you found the help fast and the service simple. Great to hear our customer service made a difference for you. 😊
Vastaus yritykseltä SteadyPay
Hi there,
Thank you for your kind words. We're really happy you had a good experience with us. 😊
Shocking
Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!
Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and understand your concerns.
To clarify, SteadyPay does not obtain customers' card details without authorisation. The card used for your recent payment was already associated with your account from previous transactions, which is why you were not prompted to enter new details.
Regarding the information displayed in the app, we understand that this can sometimes be confusing where there are outstanding account balances or historic account activity. We appreciate that the figures shown may not have matched your expectations, and we're sorry for any frustration this caused.
Following your review, our team has been in contact with you to explain the account status and the steps required to resolve the remaining balance. We appreciate that clear communication is important and are reviewing your feedback to improve the customer experience.
If you have any further questions, please continue to contact us directly through our support channels and we'll be happy to assist.
Kind regards,
The SteadyPay Team
Michael was very helpful and got my…
Michael was very helpful and got my issues sorted out fast thanks for all the help
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Kerry,
Thanks for your kind words. 😊 Really glad Michael was able to sort things out for you quickly. He'll be chuffed to know he made such a difference. 🙌
Updated Review
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Cas,
Thank you so much for taking the time to update your review. We're really glad Florin was able to turn things around for you. It's great to hear he was so understanding and helpful, and that everything is now sorted. We'll be sure to pass on your kind words to him. 😊
Maga was very helpful and understabding…
Maga was very helpful and understabding and quick to respond
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Gemma,
Thanks so much for sharing this. 😊 We're really glad Maga was able to help you quickly and with understanding. She'll be really happy to know you had such a good experience. 🙌
It is very easy to apply and reply from…
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Durga,
Thank you for your lovely feedback. 😊 We're really pleased the application process was easy for you and that Michael was able to help clear things up and guide you through unlocking CashWave. He'll be thrilled to hear this. 🙌
Great comms Daniel was very helpful
Great comms Daniel was very helpful
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi James,
Thanks for the kind words. Really happy to hear Daniel was so helpful and that the communication worked well for you. 😊 He'll be made up to see this.
I had a query to get started with…
I had a query to get started with steady pay & Maga provided a very professional service .. explaining things in a timely & easy to understand manor
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Sarah-Jane,
Really glad to hear Maga made getting started so easy for you. It's great when things are explained clearly and without any fuss. She'll be so pleased to know you had a good experience. 😊
I had a really positive experience with…
I had a really positive experience with Maga while resolving an issue with my bank connection in the SteadyPay app. Maga was incredibly helpful, patient, and professional throughout the entire process. I really appreciate the excellent customer service and would definitely rate this experience highly.
Thank you, Maga!
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Stan,
That's really lovely to hear. 😊 So glad Maga was able to help you get the bank connection sorted. She'll be chuffed to know you had such a good experience.
Best regards,
Eugene
Very helpful was a quick and responsive!
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Trizzy,
Thanks so much for your feedback! 😊 We're really glad you found the service quick and responsive — that's exactly what we aim for. 🙌
Customer support agent Maga has been…
Customer support agent Maga has been responsive whenever I’ve had questions. Overall, a trustworthy service that I’d recommend to others looking for consistent payouts.”
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi there,
Thank you for your lovely feedback! 😊 We're really glad Maga has been so responsive whenever you've needed help. It means a lot to hear you'd recommend us to others looking for reliable payouts. 🙌
Maga was so helpful and knowledgeable…
Maga was so helpful and knowledgeable very prompt with assistance and sorted my issues out. Thanks again Maga credit to SteadyPay.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Dean,
Thanks for sharing this! 😊 We're so glad Maga was able to help you so promptly and get everything sorted. She's definitely a credit to the team, and she'll be really happy to hear your kind words. 🙌
SteadyPay is a great service
SteadyPay is a great service and their customer service team are nothing but amazing! Shout out to Daniel for helping me get an issue with removing an inactive bank account sorted super quickly!! Highly recommend this service ☺️
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Eimear,
Thank you so much for the lovely review! 😊 We're really happy Daniel was able to help you so quickly with the inactive bank account. He'll be made up to hear this. Really glad you're enjoying the service! 🙌
Maga from trust pilot was excellent and…
Maga from trust pilot was excellent and really took the patience and resolve my technical issue very promptly
Very happy customer
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Gajendran,
Thank you for the wonderful feedback! 😊 We're so glad Maga took the time to work through your technical issue and got it sorted so quickly. She'll be thrilled to hear this. 🙌
Excellent
Speedy replies and the lady who helped me, Maga was expectional and very lovely and nice :)
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi William,
Thanks so much for your kind words! 😊 We're really happy Maga was able to help you so quickly and make the experience a lovely one. She'll be over the moon to hear this. 🙌
Trying to pay the £14 upfront payment…
Trying to pay the £14 upfront payment and Keep getting a message saying fee payment unsussecful! Tried sending a message and still no reply after nearly two days!!
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Stacey,
Thank you for your feedback, and we’re sorry for the frustration caused.
We’re aware that there was a temporary issue affecting some fee payments, which has now been resolved by our technical team. We can confirm that access has since been restored and everything is now working as expected.
We also apologise for the delay in responding to your message — we’ve experienced a higher volume of enquiries than usual, which impacted our response times.
If you have any further questions or need any assistance, please don’t hesitate to contact us at support@steadypay.co.
Kind regards,
My experience has been good using…
My experience has been good using steady I would recommend but do not let your repayment fail to avoid having it on your credit file
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SteadyPay
Hi Olayinka,
Thanks for the honest feedback! 😊 We're really glad your experience has been good and that you'd recommend us. And you're absolutely right — keeping on top of repayments makes all the difference. 🙌
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