Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Näytä lisää
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Sijainti
Vaihda sijaintiaWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Wil... Näytä lisää
Yritys on vastannut
This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.
A pleasant purchasing experience. A good showroom atmosphere with very helpful and welcoming staff. We made two trips to the store over three days and the warmth and helpfulness remained the same... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Yhdistynyt kuningaskunta
4,9
Erinomainen
2 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very polite and professional
Very polite and professional, great service not pushy in buying, very helpful with the questions asked definitely shop there again
26. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The whole team that greeted and helped…
The whole team that greeted and helped us with our purchase were fantastic. We will shop here again.
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for awarding us 5 stars Mr Lineton
I recently bought a sofa from…sofology poole
I recently bought a sofa from youreselves and i found the expirience very helpful,irene was very helpful in finding me a sofa
20. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent customer service
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great customer service. Quality products.
The sales team were very knowledgable, helpful and not at all pushy. We dealt with Bernard who was respectful and really understood our needs and went out of his way to help us make the right choice. Would highly recommend.
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Returning customer due to the quality…
Returning customer due to the quality of sofas. The build, the fabrics, durability only changing sofa as want a different colour scheme, otherwise nothing wrong with the sofa 6 years on. Claudia at the Poole showroom was amazing, very helpful. Can't wait for the new sofa to be delivered now!
20. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Time and patience spent by assistant…
Time and patience spent by assistant while we were making up our minds.
16. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Helpful staff.
We were served by a friendly helpful member of staff. We could even take the dog in. All in all a very good experience.
17. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thanks Tina
Klaudia was superb
Klaudia was superb. We had an idea of what we wanted when we came in, but she helped us to choose the perfect combination for us. She had infinite patience to answer our questions, show us different models, colours and fabrics and help us imagine what they would look like in our space. She did all of this with kindness and great expertise. We’re very happy with what we’ve ordered.
16. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Klaudia. Thank you for taking the time to leave a review 😊
The person that served us found a great…
The person that served us found a great solution for us. His name was Stephan. We have been looking for a sofa for a very long time but with his help, we figured it out finally! Thank you!
16. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you for your review. Another great review for Stephan, we will make sure to pass this on! Have a nice day.
Great in store service.
We were met with staff in the store at Poole who were polite and knowledgeable. As we were not sure what we wanted to do they set up an online order with the sofa details and sent it to us. This saved us time looking online for the details.
8. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
New sofa
Welcomed to the store. Manager listened to what we were looking for. Gave good advice, and spent time with us looking at various options and then coming up with the sofa which we considered was best for us. We felt very comfortable with the choice we made.
9. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for choosing Sofology!
Absolutely veryhelpful explain…
Absolutely very helpful explain everything in detail,very impressed.
13. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for choosing Sofology!
both staff members were very helpful
both staff members were very helpful. discussing options, colour and delivery options. Good experience which resulted in purchasing sofa
31. tammikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for awarding us 5 stars :-)
5/5 experience
Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!
8. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We were greeted by Klaudia politely and…
We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.
10. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for awarding us 5 stars!
Great experience
Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)
8. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for awarding us 5 stars!
Vastaus yritykseltä Sofology - Poole
Thank you for awarding us 5 stars!
The sofa we bought was given rave…
The sofa we bought was given rave reviews by the salesperson.
8. helmikuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you for choosing Sofology!
Vastaus yritykseltä Sofology - Poole
Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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