Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Näytä lisää
Sijainti
Vaihda sijaintiaWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Näytä lisää
Yritys on vastannut
We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Näytä lisää
Yritys on vastannut
Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Sohvat
- ja myös
- Huonekaluliike
- Huonekalutarvikkeet
- Kodintarvikeliike
- Olohuonekalusteiden myynti
- Verhoiluliike
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Yhdistynyt kuningaskunta
4,8
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Poor after sales service
Bought 2 sofas, a corner sofa from Clearance, and a 3 seater chaise, was very excited at first, but when the corner sofa was delivered it came in wrong fabric with only a corner piece delivered in the fabric of my choice. They acknowledged a supplier error and now being asked to pay £700 for a new factory order. This is really poor after sales service from such a reputed brand. Still working with customer support team, will see how far they will honour their contract.
27. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. The Cove is a gorgeous choice! Thanks for taking the time to leave a review.
Lovely people helping staff was…
Lovely people helping staff was fantastic thanks to all
30. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
We received excellent customer service…
We received excellent customer service at Sofology. We really appreciated the support we were given, as the staff member provided all the information we needed and helped us choose the perfect chair for our dream home. She explained every detail clearly and guided us through the different options, highlighting the quality and features of the furniture. Her knowledge, patience, and professionalism made the whole experience enjoyable and stress-free.
29. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Vastaus yritykseltä Sofology - Poole
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Vastaus yritykseltä Sofology - Poole
Thanks for this fabulous review. We appreciate you sharing it with others!
Very good
Very good. Helpful staff who explained different furniture. Not to pushy though
24. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Thanks for this fabulous review. We appreciate you sharing it with others!
Vastaus yritykseltä Sofology - Poole
Thank you for sharing Pat :-)
The sales people were very friendly and…
The sales people were very friendly and attentive.
15. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The shop assistant new exactly what we…
The shop assistant new exactly what we wanted and we were in and out of the shop within 10 minutes
15. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Comfy sofa
Comfy sofa. Staff in Poole ran through all the options and showed different options
26. tammikuuta 2026
Vastaus yritykseltä Sofology - Poole
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Fantastic full of information and…
Fantastic full of information and decency and a damn nice person
10. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Excellent Service
Bernard( The sales person) was excellent. He listened to our requirements, understood his product range and helped us make the right decision. He was knowledgeable, polite and helpful throughout the process.
5. toukokuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you for your review. Another great review for Bernard, we will make sure to pass this on! Have a nice day.
Vastaus yritykseltä Sofology - Poole
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Vastaus yritykseltä Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Vastaus yritykseltä Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
This was our first time at sofology
This was our first time at Sofology. Found staff was very informative of the product we were interested in buying, found them to be very friendly and courteous. Would shop there again.
30. huhtikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out.
I did go into the store in poole at first but I did order the sofas online, as didnt have the time to go back in to order them.
Would like to say thank you to Stephen strickland aka Steve for helping us out
29. huhtikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great service.
The staff were excellent. The choice of furniture suited our needs perfectly.
24. huhtikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Vastaus yritykseltä Sofology - Poole
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jason
Jason made us feel welcome and made the experience easy. It felt like talking to a friend. He got some colouring for our 2 year old to do and engaged with him unlike other places that ignored him. Will suggest any friends and family to Jason in Sofology Poole!
17. huhtikuuta 2026
Vastaus yritykseltä Sofology - Poole
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jason. Have a great day 😊
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