Sofology - Gateshead Arvostelua 4 045

TrustScore 5/5 tähteä

4,9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, bu... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The delivery was made well within its time slot. The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left ou... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were buying our first new sofa for our house and had an amazing experience, Sheena was lovely and gave us all the information we needed and answered all our questions. Highly recommend Sofology Gat... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great staff make the whole shopping…

Great staff make the whole shopping experience from starts to ordering the sofa very enjoyable

8. kesäkuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Saanut 5/5 tähteä

I recently visited Sofology Gateshead…

I recently visited Sofology Gateshead and had an excellent experience. Jayne was brilliant throughout the entire process, demonstrating outstanding customer service, professionalism, and a genuine willingness to help. She took the time to answer all my questions and made the whole experience smooth and enjoyable.

Her customer relations approach was exceptional, and she made me feel valued as a customer. Based on this experience, I would highly recommend Sofology Gateshead to my family, friends, and colleagues. Thank you, Jayne, for providing such excellent service.

11. kesäkuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, thank you for your review. Another great review for Jayne, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

The Guy who served us was so helpful…

The Guy who served us was so helpful and friendly, at no time were we pressured, just good advice and Information.

6. kesäkuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Very professional u can walk around…

Very professional u can walk around without being approached. This is my 3rd sofa won't go anywhere else

6. kesäkuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Saanut 5/5 tähteä

We were buying our first new sofa for…

We were buying our first new sofa for our house and had an amazing experience, Sheena was lovely and gave us all the information we needed and answered all our questions. Highly recommend Sofology Gateshead!

30. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day!

Saanut 5/5 tähteä

Great service, highly recommended.

Very friendly, welcoming and knowledgeable staff. I told Dan what I was looking for and she showed me a few different options, I was then offered a coffee while I tried out the options. I felt very comfortable and at ease with no pressure selling at all. Dan then came back over to see how I was getting on, she was able to answer my questions and showed me how to fully operate the chair I was sitting in. That really helped me with my decision making and I bought it. Great service, thank you.

31. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Saanut 5/5 tähteä

Great customer service

Great customer service by Donna when I first visited your Metro store , decided to purchase my sofa on my second visit and given great knowledge about it from Sheena , a very nice welcome to sit and given refreshments all in all a good experience from two lovey employee's

30. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Friendly

Friendly, knowledgeable staff with a paced sales technique

25. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Great advice 👌

21. maaliskuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

Saanut 5/5 tähteä

Stress-free experience from start to finish

The delivery was made well within its time slot.
The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left our house with all the packaging they arrived with.

I want to say from the moment we stepped into the Gateshead showroom, ordering, waiting a short while for delivery and assembly ran trouble free and stress less for us.
It's a sign of a first class company. And we'd just like to say thank you to Sofology for committing to making sure we had such a good experience.

2. kesäkuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Saanut 5/5 tähteä

Ask for Earl!

Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, budget and explained about fabrics I didn't know existed.

Since my purchase, everything had happened exactly as described and all very timely.

I have told everyone about my experience :)

Thank you.

17. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Saanut 5/5 tähteä

Great customer service

Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.

When we returned to order Jayne was busy and another lovely member of staff brought us drinks while we waited. When Jayne was free, the sale paperwork was all completed quickly.

Can't comment on the sofa yet because it will take around 12 weeks for delivery, but the sales experience was five star.

21. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

What an amazing review, thank you so much for taking the time to write this 😊

Saanut 5/5 tähteä

Very knowledgable sales assistant…

The sales assistant who helped me couldn't have been more helpful. She certainly knows her stock. Jayne was very friendly too and explained the usual delivery process. I hope it all goes as smoothly as she e plained. Thank you Jayne.

21. toukokuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jayne. Have a great day 😊

Saanut 1/5 tähteä

Terrible service - beware

Terrible service. Delivery did not happen on the day ,as they had an incorrect delivery address linked to my delivery there mistake not mine. We have a disabled son and no seating in living area. The new delivery date is 1.5 weeks later despite me calling and emailing. They accept no responsibility and dont care. Very poor customer care!

1. helmikuuta 2026
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Vastaus yritykseltä Sofology - Gateshead

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Saanut 5/5 tähteä

Excellent customer service from walking…

Excellent customer service from walking into store very knowledgable on product.
A great range of styles and choices of materials available.
Would recommend Sofoloogy

6. toukokuuta 2026
Sofology - Gateshead-logo

Vastaus yritykseltä Sofology - Gateshead

Thanks for this fabulous review. We appreciate you sharing it with others!

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