Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... Näytä lisää
Yritys on vastannut
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... Näytä lisää
Yritys on vastannut
Dan at Sofology was really helpful when I was choosing my sofa. She took the time to explain the different functions, the size and proportions, and what might work best for my space. She was ve... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Yhdistynyt kuningaskunta
4,9
Erinomainen
4 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent
We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.
22. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Thank you Emma at gateshead for helping…
Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.
22. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful when coming to picking a…
Very helpful when coming to picking a Sofa.
22. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff extremely helpful and knowledgeable
Emma was really helpful and knowledgeable
22. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Customer service is amazing
Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.
1. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
I received amasing customer service…
I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.
6. lokakuuta 2025
Vastaus yritykseltä Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend
18. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The salesman Earl I gave him top marks…
The salesman Earl I gave him top marks as I don’t like pushy salesman, he was completely opposite answered all my questions and never once pushed for a sale my bank balance is now a little less so well done Earl
18. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊
Fantastic meet & greet
Fantastic meet & greet. Our Contact Consultant Dave was absolutely well informed offered us great service. On leaving other staff members happily made great conversation and a few laughs. Woukd always recommend
14. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Danielle Lee was so helpful and…
Danielle Lee was so helpful and friendly,not pushy or anything
Explained everything to us
17. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Emma provided an absolutely fantastic…
Emma provided an absolutely fantastic service!
17. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store and returning customer
Exceptional service tonight from Hazel, very informative and patient! Love my new sofa and can’t wait to have it delivered. Returning customer of the store and very good quality products
13. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hazel. Have a great day 😊
So easy to order and had amazing…
So easy to order and had amazing customer service from a lovely lady at the Metrocentre store! can’t wait for sofa to arrive
7. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
excellent selection along with friendly…
excellent selection along with friendly professional staff. i would highly recommend
7. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really great service
Hazel was incredibly helpful and helped us to find the perfect option for us.
8. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Thank you for awarding us 5 stars Mrs Wardell
A very enjoyable experience …
EMMA was really attentive to our needs as we looked for a new sofa .After our initial meeting we retured later for another look .She provided us with all the information we needed to take home with us .We returned a few days later to place our order .We found her very helpful and professional
8. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Really good service
Really good service. Lots of information without being pushy and the purchasing process was quick and trouble free
7. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent service from start to finish
Excellent service from start to finish. Sheena at the Gateshead store was informative, professional and friendly. She explained everything very well and everything went to plan, our sofa was delivered in the expected time frame. The delivery guys were absolutely amazing, they explained what they needed to do at every step in a polite and professional way. Would 100% recommend.
27. joulukuuta 2025
Vastaus yritykseltä Sofology - Gateshead
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Informative and profesinal
8. maaliskuuta 2026
Vastaus yritykseltä Sofology - Gateshead
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
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