Just a shout out to the lovely lady on customer service line. who sorted my order after our move. The old address mix with the new address. She called the warehouse, stopped the order and re iss... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Despite others' complaints about using Evri as their courier, they continue to choose to use it. This is a choice, and I am fed up with not getting my order as described. As I write this, my delivery,... Näytä lisää
Yritys on vastannut
Such unpleasant smelling and tasting capsules: Ashwagandha 5000mg - why? I have never encountered any capsule that has a smell or taste, before, and these are most unpleasant and the reason I have... Näytä lisää
Yritys on vastannut
I needed something to lower my cholesterol, which has been steadily getting higher since my first test in 2023, and when in October 2025 my bad Cholesterol was 7.4 I started to take Soya Lecitin 4800,... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Simply Supplements
Yrityksen kirjoittama
Simply Supplements is one of the largest vitamin and supplements suppliers in the UK.
Today we offer over 300 different products including glucosamine, fish oils and CBD, direct to your doorstep with a Price Match guarantee to make sure you never pay more.
Yhteystiedot
Simply Supplements, PO Box 1330, PE2 2PW, Peterborough, Yhdistynyt kuningaskunta
- 0800 988 0292
- customercare@simplysupplements.co.uk
- simplysupplements.co.uk
3,8
Hyvä
55 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
dissapointed
after using these pills for 2-3 weeks I found no benifit to my energy level, in fact i found i was more tired than usual ..I would advise seeking doctor advice before taking ..
They might work on some people but I found they did not work for me.
29. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Afternoon,
Thank you for taking the time to leave a review.
Supplements do usually take approximately six to eight weeks to be fully absorbed into the system. With all herbal products, it is a case of trial and error to see which product is best for you personally, as not everyone reacts to them in the exact same way.
If you ever wish to discuss other supplements which can complement the products you are taking, or any alternatives, then please do not hesitate to contact us at customercare@simplysupplements.co.uk and we will be happy to help.
Thank you for your valued custom,.
Kind Regards,
Suzie Hopkins
REPEAT ORDER SCAM ARTISTS
Staff seem very helpful on the phone.
I have a repeat order service and I track everything on a spreadsheet including next order dates. If I accumulate too many due to forgetfulness I update my spreadsheet and ring to update next despatch dates.
Yet, they continuously play the game of despatching repeat order items two or three months early, necessitating many phone calls.
This repeats itself many times over the years.
20. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Afternoon,
Thank you for taking the time to leave a review.
I can see that you have been in touch with us via email also and our Customer Service team have responded to your queries.
Please be assured, we do not amend the dates of our Subscribe & Save orders unless they are requested by the customer, or if more than one order is due at a very close time, then they can be arranged to arrive in the same parcel to reduce deliveries.
I am sorry for any disappointment you may feel and if we can be of any further help please do not hesitate to contact us directly.
Kind regards,
Suzie Hopkins
Can't swallow these huge dry tablets
Can't swallow these huge dry tablets, they get stuck in the back of your throat, so cannot say whether they will work or not because I cant even swallow them.
18. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
I am sorry to hear that you are struggling to swallow these tablets. Unfortunately you have not left us any details to access your account so I kindly ask you to contact our Customer Service team so we can help you with this. We are contactable at customercare@simplysupplements.co.uk or by UK freephone 0800 988 0292. Our lines are open from 8am to 6pm, Monday to Saturday.
I am sorry for any disappointment caused and we look forward to hearing from you soon.
Kind Regards,
Suzie Hopkins
Large plant sterol tablets
I’ve purchased the plant sterols for a long time and even though tablets were quite big I managed ok with them and hopefully they keep cholesterol lowered. However I’ve just purchased them again and unfortunately the tablets have increased in size making them very difficult to swallow. It’s a shame they’ve been altered as I feel unsure about using them again.
11. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
I am sorry to hear that you are struggling to swallow the Plant Sterols. Unfortunately you have not left us any details to access your account so I kindly ask you to contact our Customer Service team so we can help you with this. We are contactable at customercare@simplysupplements.co.uk or by UK freephone 0800 988 0292. Our lines are open from 8am to 6pm, Monday to Saturday.
I am sorry for any disappointment caused and we look forward to hearing from you soon.
Kind Regards,
Suzie Hopkins
I ordered supplements 2nd of Feb
I ordered supplements Start of Feb, had not received them by Feb 15th, contacted company, they blamed the courier. Apologised for inconvenience asked if I still wanted products, which I found to be a very bizzare question. Asked for my Address and postcode again, which I gave and got no message of affirmation. By 18 of March still no supplements received, got back on to company, said they had not received my address details, which is totally untrue. I opted for payment return, which I received immediately. Also a trite message of "looking into the matter" I order online all of the time I have never come across such terrible customer service.
2. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear that you have been experiencing some difficulty with one of your recent purchases from us. Unfortunately, you have not left any customer details to enable us to follow this feedback up up, therefore we kindly ask that you contact us on customercare@simplysupplements.co.uk and we will be happy to look into this further for you.
I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation.
Kind Regards,
Suzie Hopkins
delivery time was 2-3 working days,now…
delivery time was 2-3 working days,now 10 days is gone and not got my parcel
4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear that you still haven't received your most recent order. Unfortunately, you have not left any customer details to enable us to follow this query up, therefore we kindly ask that you contact us on customercare@simplysupplements.co.uk and we will be happy to look into this further for you.
I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation.
Kind Regards,
Suzie Hopkins
El producto ha llegado con tremendo…
El producto ha llegado con tremendo olor y sabor a rancio
4. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear that you are not happy with one of your recent purchases from us. Unfortunately, you have not left any customer details to enable us to follow this query up, therefore we kindly ask that you contact us on customercare@simplysupplements.co.uk and we will be happy to look into this further for you.
I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation.
Kind Regards,
Suzie Hopkins
I ordered your 800mg Plant Sterols but…
I ordered your 800mg Plant Sterols but find the tablets enormous. I have never seen such big tablets. At my first attempt of swallowing one It got stuck in the back of my throat. A most unpleasant experience not to be repeated. The only way I can take these tablets is to crush them in a pestle and mortar. They don’t mix with water so I have to mix them into food. Even cutting them in half they are still too big!
26. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear that you have been experiencing some difficulty with one of your recent purchases from us. Unfortunately, you have not left any customer details to enable us to follow this query up, therefore we kindly ask that you contact us on customercare@simplysupplements.co.uk and we will be happy to look into this further for you.
I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation.
Kind Regards,
Suzie Hopkins
Quick delivery and reasonable price
29. tammikuuta 2024
Oma-aloitteinen arvostelu
J'ai acheté pour ma chienne bien…
J'ai acheté pour ma chienne bien handicapée des pattes à cause de l'arthrose des gélules condrotoine et glucosamine sa fait 10jojrs quelle en prend 4 par jour j'avais jamais vu un résultat pareil sa lui fait énormément de bien elle remarche mieux merci simply suppléments.
12. joulukuuta 2023
Oma-aloitteinen arvostelu
An excellent company & great customer care.
We have used this company for many years, always a quick, reliable & efficient service with good products. I recently order a large order by mistake ( I ticked the "repeat" box on an earlier order) & contacted the company. No quibble about returning the order and they even provided a Free Post address and refunded the money. An excellent company & great customer care.
14. joulukuuta 2023
Oma-aloitteinen arvostelu
Disgusted by disgusting smell
The last bottle of Saw Palmetto tablets had a disgusting smell and made me feel nausious. I emailed a complaint and requested to send them back but was told "it was a shame I had a smelly bottle" and there was nothing I could do about it. Cost me over £19 and £4.69 to return the tablets which have been refused by the address to which they were sent. Will never deal with this company again.
7. joulukuuta 2023
Oma-aloitteinen arvostelu
Ordered I item in error
Ordered I item in error. Returns free post label made available with no quibble and a refund offered although I chose to not to take it but to remain in credit for future purchases.
28. marraskuuta 2023
Oma-aloitteinen arvostelu
cholesterol kit a waste of money
8. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear that you have been experiencing some difficulty with one of your recent purchases from us. Unfortunately, you have not left any customer details to enable us to follow this query up, therefore we kindly ask that you contact us on customercare@simplysupplements.co.uk and we will be happy to look into this further for you.
I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation.
Kind Regards,
Suzie Hopkins
Try other suppliers.
I have bought this product for many years without any issues. This latest batch is uncoated and as such is virtually impossible to swallow despite breaking them in half. They also cause terrible indigestion. I have persevered for as long as I can. I will not be continuing to try and use these or risk re-ordering.
7. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Afternoon,
Thank you for your recent review.
I am very sorry to hear that you have been experiencing some difficulty with one of your recent purchases from us. Unfortunately, you have not left any customer details to enable us to follow this query up, therefore we kindly ask that you contact us on customercare@simplysupplements.co.uk and we will be happy to look into this further for you.
I do sincerely apologise for any inconvenience or disappointment caused and thank you for your patience and co-operation.
Kind Regards,
Suzie Hopkins
I ordered two tubs a years supply…
I ordered two tubs a years supply glucosamine 1500mg with vitamin c when they came I found I could not swallow them as they were much to big and with no coating but powerie so when asked for a review I gave them 1 star and explained why they got in touch and said they would send me a mailing bag to return the unopened tub and they would be getting in touch and would offer two tubs of another product of my choice they said the mailing bag would come in 3 days haha I bought a tablet crusher which cost me £9 but the tablets were too big and the crusher could not crush them even when I cut them in half I was so pleased that they intended to replace the tablets what a mistake still no mailing bag and I don't have much hope that it will ever come
30. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Afternoon,
Thank you for your recent review.
I am very sorry to hear that you have had some difficulty in swallowing one of our supplements. We do entrust Royal Mail to deliver our returns packaging within 5-7 working days. We would like to get this resolved for you.
Unfortunately as you have not left any details I am unable to access your account details. I kindly ask that you contact us directly at customercare@simplysupplements.co.uk and we will happily assist you further.
Once again, please accept our apologies for any disappointment and inconvenience caused.
Kind Regards,
Suzie Hopkins
Glucosamine for dogs
I will not be ordering the glucosamine for dogs in the smaller capsules where I now have to use two instead of one and find them very difficult to empty as the powder seems to have been too tightly packed into the capsule. They also come in a much bigger container which is too much plastic.
12. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for your recent review.
I sincerely apologise for any disappointment caused by the size of these capsules. This product has recently been reformulated and the previous dose per capsule has been shared across a serving of 2 capsules, and can be swallowed whole quite easily.
If you wish to return any unopened pots, please let us know and we will be happy to provide you with either our Freepost Address or send out a Mailing Bag in the post for you.
Our pots are recyclable plastic number 1, PET or PETE (polyethylene terephthalate) which is the most widely recycled option available. In addition to this the outer cardboard packaging is made from recycled waste and is biodegradable.
Please be assured that I will pass your comments on as feedback to the relevant department so that this can be taken into consideration, as we do value all customer feedback, whether this is positive or negative.
Once again, I do sincerely apologise for any inconvenience caused and if you do require any further assistance, please do not hesitate to contact us on customercare@simplysupplements.co.uk and we will be happy to help.
Kind Regards,
Suzie Hopkins
The most complete formula!
I think these multivitamins have the most complete formula I've ever seen. Well, the taste is not fantastic, but that's not an issue. I recommend them to anybody.
1. lokakuuta 2023
Oma-aloitteinen arvostelu
AWFUL SERVICE
AWFUL SERVICE. This company used to be excellent but not now! After 4 weeks, my order still hasn´t arrived. The customer services agent has never apologised, he just told me that there have been issues with their transport company, that the courier couldn´t find my address (I live on one of the biggest roads in Barcelona), they´re moving warehouses, etc etc. I requested that they send a replacement which they apparently did a week ago but it´s not even been given to the courier according to the tracking. Disgusting service - I have today had to request a refund (which was not offered to me proactively as it should have been) but doubt I´ll get it. Incompetent management too as the below response from them is an absolute LIE!
As this is the case, the advisor that you spoke with didn't want you to have to wait any longer and he has already instructed the Accounts Department to issue you a refund
29. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Afternoon,
Thank you for getting in touch with us.
I am terribly sorry to hear that you have experienced an issue with your latest order and that due to the warehouse change we have been unable to get your parcel to you.
I completely understand that you have been patient with us and a replacement was already sent. It is unfortunate due to this change that we are unable to at this moment in time contact our team over in Madrid until Monday. As this is the case, the advisor that you spoke with didn't want you to have to wait any longer and he has already instructed the Accounts Department to issue you a refund and I can assure you that this will be completed and back in your account by the end of next week.
I have made sure to read over the email stream that you had with our advisor and can see that he did indeed apologise within these, I'm very sorry that you missed this and would just like to apologise again for any inconvenienced caused.
If we can be of any further help please do not hesitate to contact us.
Kind regards,
Suzie Hopkins
Blood Pressure Formula
This is a reply to the answer that you gave Dougy a few days ago regarding Blood Pressure Formula and more specifically Fruitflow.
Re: "Unfortunately, the company which supplies this, no longer supplies it as a single ingredient, but only as a combination with others". This is not exactly true and Fruitflow is readily available as a single ingredient from the company who invented it, Provexis, and I can only assume that the distributor, DSM nutritional products, has given you some misinformation.
5. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simply Supplements
Good Morning,
Thank you for taking the time to leave a review and for the information you have provided. I have passed this on to the relevant department.
If you do require any assistance from us please do not hesitate to get in touch with us at customercare@simplysupplements.co.uk
Kind Regards,
Suzie Hopkins
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