RVCA Arvostelua 

Arrived quickly! The best quality clothing I’ve ever received. Ordered the women’s sports shorts, two different pairs. So comfortable and flattering. Customer service was spot on! Will be shopping again! And again and again

Sadly the reviews are right, their returns policy is don’t return it or return it and don’t expect a refund. Truly mental that a company like this can be so poor, worst still they don’t seem to care that their reviews are so so low

It takes an entire week before they can even ship an item out, so if you need it within 10 business days…..good luck!

I've emailed RVCA (Who are part of Billabong) over 8 times, messaged them on instagram also, no response.

They took payment for a product, cancelled the order, didn't email me, didn't refund me. Won't communicate back.

I am so lucky I paid through Paypal who I've escalated it to now. Worst customer service ever and the clothes are sh**te quality.

RVCA Uk is awful! I have returned 2 items via Hermes return labels and waiting over 1 month and it doesn’t seem as if refund is going to be issued, I will not buy form their website ever again!

DO NOT BUY FROM HERE!!!!
Absolute scam. I purchased a pair of shorts from RVCA 12months ago. The wrong size was delivered, and sent back to exchange for the correct size. After not receiving any confirmation about my order I tried to contact customer service.
Numerous emails and calls have been sent over the past 12 months and nothing!!!
ABSOLUTE RIP OFF!!!
RVCA more like Rich Villainous Careless A$$holes.
WASTE YOUR MONEY ELSEWHERE.

DO NOT BUY FROM RVCA. They take your money and dont even refund it when they dont deliver your order. I reached out to RVCA customer service in February after my order in January was never delivered. I finally recieved an appropriate response after so many automated emails in March for a refund. The refund amount stated in the email was wrong and was never even refunded. It is now May and I still have not received a refund. I have tried phoning the UK customer service which is in the email, instead of more emails going unanswered and the number is invalid....

Do not order here!!!
I never got the clothes or the money and they don't respond to my Emails!!

I submitted an order for Hitcher Pant on April 18th. I didn't receive them until April 27th and I never received a tracking number. I returned them right away and still haven't received a refund ($49.82), despite being promised one. They've been holding onto my money for almost a month now; I have no pants and no money. It's been over two weeks since they received the return!

Ordered 3 weeks before my trip and checking my order status still pending, as per representative they are moving to a new location which I don't the relevance. Still haven't received my order not even a status. This company sucks, customer service reps are not even helpful!

No reply to multiple emails about returns. No refund. Items missing. Very very poor.

I ordered a hat and shirt as a gift. Two weeks later got an email that said, we had a system issue that caused my order to be canceled. But you can reorder with a 30% discount. seems fishy to me.

23.03.2021
I ordered over a month ago, tel. number does not exist, emailed countless times.

DONT BE FOOLED BY THE WEBSITE, ITS A COOL WEBSITE AND LOOKS OFFICIAL.

READ OTHER REVIEWS, SAMO SAMO.

........................... U P D A T E .......................
13th April 2021
Okay ! It took a long time to come but I got my cap / delivery... phew! I am very happy with it, its very good quality, I don't know why they make it so hard to trust them. They need a better marketing strategy.

DO NOT BUY FROM THIS COMPANY
Purchased a coat over a month ago, it took over 2 weeks to arrive. I sent it back and after countless emails to their online contact form (at least 20) no response or refund. Their contact number also doesn't exist. I've resulted to slandering them on every platform possible.

Does this company actually exist
Zero customer service never reply from emails
9 days for a cap still pending shocking
Think I've definitely been robbed
Do not use this company

Ordered a product a month ago
Stuck with DPD UK who won’t send me it has it’s missing my address
Tried to get it updated and even gave my address , order details, receipt and invoice

Rvca won’t respond to queries asking for help
Horrible service from Rvca and Dpd

Pretty bad customer service. They send me the wrong size of the product, so i did the return, it was a birthday present and i'm still waiting for my product, already pass 2 MONTHS.

I think the brand makes cool stuff that really suits my style but unfortunately the whole ‘sustainability’ thing that they claim as part of their brand seems to be no more than greenwashing.
The clothes came wrapped in layers and layers of plastic, smelled super toxic and there was already some loose seams on the brand new clothes (no better quality than H&M).
So this was a one time purchase for me, unless this brand makes a bigger effort in terms of sustainability.

It took a month for product to be delivered from 1st jan to 27th jan. I returned on 2nd February, they ignore all emails, the tracking stated on the 4th it had been returned and still they have my money. I don’t understand how they can’t see this kind of behaviour destroys businesses as it isn’t honest. I’ve now resorted to contacting my bank today to try and get my money back.

I ordered four items over a month ago but did have said that the parcels were sent with the wrong address and customs details so can’t deliver it. They tried to contact RVCA for the correct details but have received nothing on return. I have asked RVCA for refund via email 3 times but they won’t respond. Can anyone advise me on what to do? I never had this happen before m, the customer service is non existent. Order number 330070371