RVCA Arvostelua 

Shocking customer service, sizing inaccurate…would never recommend this company to anyone

Quality of T-shirts have gone down.
Bought my son a few T-shirts in December 2023 while on holiday in CT, actually bought the special at canal walk 3 tees for R799 or something , as well as a long sleeve on line and there are tiny holes in them. Very disappointing as this is not the first time. And no we do not have moths

Rvca sucks. I ordered something that totaled $30.. I returned it and they refunded $14 😂… even with the $7 handling fee it should have been $23 refunded… crickets from the non existent customer service . Will never order again

I Made a mistake on the shipping address and they refused to cancel order, I realized 1 minute after I put order. Lost $300, bad costumer service, they dont care about anything! Thats the difference between great companies and sh&₡& companies.

Meine favorisierte Größe wurde nicht mit geschickt. Für die Rücksendung der übrigen Artikel musste ich das Porto übernehmen – trotz einer kleinen Sendung knapp 20 EUR, da sich das Lager im europäischen Ausland (Belgien) befindet. Von einer online Bestellung hier würde ich abraten.

Edwin is straight up not having a good time lol

Ordered items 6 weeks ago - still haven't arrived. I reached out to customer service 3 times, and no response. I now have to attempt to reverse payment with my credit card company.

What happened to this company??? I've been buying direct for years, and never had an issue before.

If I could rate zero stars, I would. Purchased 2 orders online. RVCA charged me and sent me confirmation notices. After about a week, I was sent notices that both orders were on the way. Update on FedX stated would take another 3 weeks for delivery. After 3 weeks FedX stated they have passed orders off to USPS and was pending for arrival date. I emailed RVCA for a update on my orders with no response. Luckily, I paid with my credit card so, I was able to get my charges reversed back. Seems like this RVCA online is a fraud. I wished I saw all the bad reviews before I purchased from RVCA online. I was a devoted RVCA customer for years and years, no more! It's so sad, that management has no clue or doesn't care that RVCA is fading away with poor customer service.

FVCK RVCA. Ordered some items more than a month ago. Never shipped for weeks so I canceled my order.. Still trying to dispute charges with PayPal since there is no response from customer service. Save yourself the time and headache and shop elsewhere.

‘Purchased’ from this company. Order confirmation email says ‘order expected 2-3 working days’ it’s been 10 days now. I sent an email requesting an update and received an automated reply telling me orders are expected ‘2-3 working days’ after being placed. No help. No update. This is the second time this has happened….’once bitten’

Horrible customer service. They changed their policy to RVCA insider members with no update for customers. As an RVCA, you are supposed to get free shipping and free returns. Now, they charge a $7.00 handling fee for all returns and don't let customers know they changed their policy. I placed two separate orders, and the merchandise did not fit properly. I asked to at least combine the shipping because they changed their policy without letting any customers know. They wouldn't help me out at all. I will pass on supporting this brand in the future. I have been a customer for over 20 years. But this is the last order I will place, and I will not support this brand moving forward. The even acknowledged they changed their policy without notice. What a shady corporation.

I really wanted to order a coat but after checking the reviews from this company that I have never ordered from, I am too concerned now to go ahead with an order after reading so many terrible reviews!

I ordered clothing from this company and went through pay pay who automatically send my address and it was sent to a different address..they refuse to take responsibility and then hang up on you..absolutely disgusting customer service..will never buy again from a company that takes your money and loses it..and will certainly make other people aware..i should of read customer reviews first seems bad company all round!!

Having ordered twice in a coupe of weeks the customer service for my items was terrible the first item was delivered late and to a random address of which I had to spend an additional 2 days trying to track down and work out where the parcel was delivered to as the photo sent wasn’t my house .. the second time again the order was delivered late this time to the same address but to then get a customer complaint response sent 5 days later with a proof of delivery photo of a parcel with no proof at all of delivery .. extremely bad service possible the worst I have had in years. The option to respond to my complaint is a dead link so I can’t send my response Indira (RVCA)
30 Jan 2024, 11:29 CET

I bought 2 pairs of American cargo pants, in sizes 32 and 29. It took a little while for the pants to get delivered, but they came eventually. They were both good quality but the 29s were too small so I returned them. Returning was very easy and I received my refund in about a week.

Ich habe mehrere Bikinis bestellt. Nach 5 Wochen fragte ich nach, wo die Bestellung bleibt. Die Antwort: die Artikel seien nun ausverkauft, es wird kein Ersatz geben und die versprochene Rückerstattung habe ich bis heute nicht erhalten.

I never received my item nor did they issue a refund.

Seems like a scam! 1 Items of my order was not in the package. The company said they would need pictures of the unboxed item. I obviously didn't take pictures before unboxing, as the package looked ok. Never got a refund. Worst customer support, worst brand!

I paid RVCA for some items which I never received. I followed up by email and they said they would not refund me or resend the items because I missed the ONE MONTH window to report an undelivered item. I received nothing from them and they kept my money. They can get fxcked, never buy from RVCA.

Commande passée le 16/07/23 retournée le 22/07 avec preuve de dépôt et le commerçant ne me rembourse pas. Il ne répond même pas aux e-mails. Obligé s’ouvrir un litige avec PayPal