RVCA Arvostelua 

Disgrace of a company from a customer service perspective.
While the products are good they let themselves down consistently in logistics and service.
3 consecutive orders were problematic with 2 never arriving and the 3rd delivering a faulty product. 2 months later after returning the product I am still waiting for a refund

Avoid

Die Marke gefällt mir vom Design her gut. Ich hatte mir damals ein T-Shirt in den USA gekauft. Jetzt habe ich in einer Aktion (Rabatt ab 80€ Bestellwert) drei Artikel gekauft. Ich habe einen Pullover mit einer 6cm offenen Naht am Ärmel erhalten. Habe nachgefragt, ob sie mir einen Austausch anbieten (gleicher reduzierter Preis da Aktion) oder ich den Pullover zu einer Schneiderin bringen kann und mir dafür ein Gutschein erstattet wird. Ganze 10 Tage habe ich auf eine Antwort gewartet. Ablehnung durch die Qualitätsabteilung! War mein erster und letzter Kauf!

2,5 Monaten nach einer Rücksendung habe ich vom RVCA-Kunden"service" die Nachricht erhalten, dass der externe Retouren-Dienstleister ihnen mitgeteilt habe, die Kleidung sei getragen worden. Dem ist nicht so. Die Rücksendung wurde daher abgelehnt. Zu diesem Zeitpunkt hatte ich das Geld schon per PayPal-Konflikt zurück erhalten. Ich kaufe meine Kleidung fast ausschließlich von dazugehörigen Konglomerat (Billabong, Quicksilver, DC). Davon werde ich in Zukunft Abstand nehmen. Zudem: Warum habe ich dann die Ware nicht zurückgesendet bekommen? Ich habe sie ja bezahlt.

Ordered the Duobench from them. Received a shipping notice with a tracking number, but it appears that was fake. Do e with internet shopping from unknown companies.

Purchased a product it came with defect but apparently the defect doesnt reach the requirementa for a warranty so theh gave me 30% to purchase another one, i thought it was joke hahahah

Placed an order the end of June. Here it is August and still have not received the order/product. Have emailed them twice with no response. This company must be a scam. Before other company’s show ads for companies they should vet them. Very disappointing!!!!

Ma femme m’a acheté un maillot de bain pour la Fête des Pères, je ne l’ai mis qu’une seule fois et après l’utilisation plein de taches jaunes sont apparus sur le maillot suite à la bande qui qui a déteint (photo à l’appui). Le service client a répondu qu’il ne s’agissait pas d’un problème de qualité, mais bien d’une négligence de ma part. En bref, une honte

I never received the duobench I ordered for 49.95. I had faith with the “promo” they were running since it regularly sells for $200+ on amazon, then only to find out lots of disappointed customers had the same experience I had. I’m filing for cancellation thru my credit card company since the email they sent is going nowhere. Please don’t buy from this site or vendor.

Ho effettuato un reso, ho provato a contattare il centro assistenza, ma ho ricevuto solo risposte da un bot, a oltre un mese di spedizione del mio reso non so dove sia finito e non ho ricevuto nessun rimborso. Rettifico poi a distanza di un mese il servizio clienti mi ha effettuato il rimborso nonostante non abbiano ricevuto il reso che molto probabilmente è stato smarrito..

Es todo una estafa, llevo un mes esperando mi pedido pero no llega.no hay seguimiento de ningún tipo,y el servicio de atención a el cliente es un fraude.

Placed an order for 1x T-shirt and 1x shorts 4 weeks ago. I had an email saying it had been dispatched with DPD to my address in the UK. Logged onto to DPD's website to check the delivery today and it initially said delivered to a name that wasn't mine nor any of my neighbours.

On further investigation, my package has been returned and wasn't even attempted to be delivered.

RVCA are saying the money will be back in my account in 72 hours, but I go on holiday in a couple of days (hence reason for order) and dont have time to get to the shops now.

It's experiences like this that really damage consumers trust in small brands.

I placed an order for two items on rvca.co.uk and then saw all these negative reviews so was worried my order was doomed! It wasn't! The items were shipped separately but I received both quickly and had email updates throughout which was consistent with their website. Also, items were great and very cheap for what they were! I know rvca went through change of ownership so maybe there were teething troubles they're now past 🤷‍♂️

Hice un pedido que me daba como entrega el día de hoy, envíe dos correos por cambiar la dirección y para saber porque aún sigue en preparación pero no contestan, servicio al cliente que no existe, para cobrar van rapidos pero para contestar parece que no, hice la compra para un cumpleaños y por supuesto se quedará sin regalo ya que no llegará en la fecha indicada.

Purchase made, money left the account but nothing on my rvca account neither an email confirmation. Opened a ticket and so far didn't hear from them...as many the website seems a scam! I'll not rest until getting my money back but this is a BS company!!!

Worst customer service ever!!
I ordered on 10 April 2025, and I still haven't received it.
I tried to call and email customer support but I got no help. This was the worst experience I've had, and I will never order from here again.
Seriously, do not order from this company.

These guys used to be good to deal with but now are overpriced with useless customer service. Got a damaged tshirt with mildew or something all over the front and they said they couldn't find my order despite providing the details several times. I think they might be bankrupt now which probably explains a lot.

Ordered a T-shirt. It arrived defective. After 1 month trying to change or send it back decided to post this review. There are no help services, you always have to chat with a bot that's says the same thing always. Frustrating as they don't appear to be helpful. Horrible costumer services, and it appears I won't have my money back. Scam brand.

Complete BS placed my order on Feb.12 along side some friends we all placed orders same time. They all received there items and mine is lost. Tracking doesn't work hasn't updated since feb 15 it's been well over a month smh.

After ordering some items on the 9th February, the shipping tracker information never worked. I was then informed the items were delivered on 13th Feb but they were nowhere to be found. I reported this to RVCA to which the response by Alice said “ask your neighbours and if it can’t be found please submit and official statement with order details”. I responded to the email with the “official statement” and no further correspondence was received. I have again this evening raised a missing delivery report on their website in which I received exactly the same response as the first email from RVCA.

RVCA have failed and are not willing to organise a refund or replace the goods.

An absolute disgrace.

Same as all the other reviews here. Ridiculously slow delivery (21days), no communication, no tracking info or proof of delivery. When I finally found my package a month after placing the order the XL hoody was like a crop top on me (6ft2). RVCA used to be excellent but since a buyout have gone to pot. Avoid yourself the hassle.