The personal care the team took to track my health and weight loss was wonderful. My orders arrived on time, were kept cool.I have successfully lost 20 pounds in a healthily and sustainable journey!
Yritys on vastannut
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Roen was quick and easy to sign up for. Answering the questions and providing the information needed, they were quick to have my wt loss plan and was sent to my door quickly. Starting the process, the... Näytä lisää
Yritys on vastannut
I was only supposed to be charged $39 one time for a doctor consult after getting off the phone they had charged my card $329 after calling and trying to get my money back four days. I called back yes... Näytä lisää
Yritys on vastannut
Misleading ad. I paid the $39 as it was advertised it was the cost of medication. After the intake questions, I was invoiced $199, which I did not authorize. When trying to cancel the transaction I wa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.
Yhteystiedot
Yhdysvallat
- care@roenrx.com
- roenrx.com
2,6
Välttävä
88 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fraudulent company, false charges
I believe this company is connected to AM RX as I neer signed up for Roen and they somehow obtained my FSA information and charged me the same fee after I disputed a fee from AM RX.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Roen Health
Hello! We’re sorry for the concern caused by this unexpected charge. We understand how alarming it is to see a charge from RoenRx when you do not recall enrolling with us. We’d like to review the transaction and determine what occurred. Please email us at support@roenrx.com with the charge date and amount so our team can investigate. Thank you!
I subscribed to this site to start by weight loss journey with a supportive team but it didn’t happen
I subscribed to this site in hopes to have them go on my weight loss journey but instead it didn’t go that way. I tried to call the company numerous times and never spoke with anyone who could speak clear English. I asked to speak with someone else and hers was better but had to repeat frequently due to the language. I then was directed to go the chat group on their website and did. I explain that I need to cancel my proscription of services with the company. I followed the steps as given in the month of February 26 and then I was charged the monthly membership fee again in April 26. Not in the month of March. When speaking with the company again today, they stated that service were never canceled properly. I asked the question of why was the membership not withdrawn in March but was in April. NO ANSWER! Just stated that I did not follow the website correctly. How did I not follow website when I didn’t get charged for March but then I get chard for April. Never would I recommend this company to anyone
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
I cancelled my membership within…
I cancelled my membership within minutes of finding out the real cost. I have contacted them and they refuse to refund my $39. It's not hundreds of dollars, but still something that I am paying for and not using. VERY DISHONEST COMPANY!!!!
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
They are dishonest and refuse to refund…
They are dishonest and refuse to refund my money. They engage in deceptive advertising and force us to make purchases from them, otherwise we lose the money we paid for the evaluation even before it has been completed. I have proof
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Horrible experience
Horrible experience. I was researching their weight loss program. They advertise they took insurance. After I went thru the virtual interview and gave them my credit card information they informed me that they didn’t take insurance,..so I cancelled. Some weeks checking my credit card information saw the membership fee of 135.00 was charged I called spoke to a gentlemen who told me he could not refund my money or cancel the account by telephone,I would need to cancel thru their website I tried to cancel but their site kept telling me incorrect password even tho I changed the password several times .I sent I ate t and received a response on 3/13from Aizel Ann Royo replying that it had been escalated to tech support and I would hear from them well. Here it is 3/26 haven’t received any reply. I called on3/17 and was told someone from customer support would “get in touch” with me within 24/48 hr that time had also passed. So bottom line is I haven’t heard anything from anybody in this company regarding my refund of 135.00
So be very very careful with this company do not give any financial information until you have all the facts
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
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