Nurse Rhoby conducted our online test in the most professional yet friendly manner. She talked us through the process, helping us to overcome technical problems like unmuting the sound. She also staye... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having bought the kit we had no idea what to do with it. There needs to be full instruction in the box!! However we rang pronetics who talked us through the whole process beginning to end. Then we wer... Näytä lisää
Yritys on vastannut
Our observed LFT's were arranged 2 weeks previously. Despite reservations and concerns the customer service was extremly helpful each time I called. On the day Vincent guided us through, he was punc... Näytä lisää
Yritys on vastannut
Kristian was very helpful and did not rush us. Being techno novices Kristian was very patient with us. Explained everything thoroughly step by step. We were made to be very relaxed by the whole experi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Project Screen by Prenetics
Yrityksen kirjoittama
Project Screen by Prenetics is a world leader in COVID-19 testing. Each day we help Britain get a step closer to normal, everyday life. We offer a range of gold-standard, UK Government approved Covid-19 tests and services, including the UK's mandatory Green Day 2 Arrivals PCR Tests, Amber Days 2 & 8 Arrivals PCR Tests, Test to Release PCR Tests, Fit to Fly PCR Tests, General PCR Tests, and Lateral Flow Antigen Test Kits.
Choose between ordering one of our home Covid-19 test kits or visiting one of our innovative Test Pods at 20 locations in the UK.
Home Covid-19 Test Kits are shipped via Royal Mail Special Guarantee and include a free Royal Mail Tracked 24 return envelope. Please note: Royal Mail's business days are Monday to Friday - please consider this when placing your order or returning your sample to the laboratory. Tests taken at our Test Pods in England are couriered daily to our laboratory at 4pm. Learn more about our delivery & return details here: https://www.projectscreen.co.uk/delivery-returns/
Once we have received samples at our laboratory, results will be delivered online within 24 hours. You will be notified by email when your results are ready.
Choose between ordering one of our home Covid-19 test kits or visiting one of our innovative Test Pods at 20 locations in the UK.
Home Covid-19 Test Kits are shipped via Royal Mail Special Guarantee and include a free Royal Mail Tracked 24 return envelope. Please note: Royal Mail's business days are Monday to Friday - please consider this when placing your order or returning your sample to the laboratory. Tests taken at our Test Pods in England are couriered daily to our laboratory at 4pm. Learn more about our delivery & return details here: https://www.projectscreen.co.uk/delivery-returns/
Once we have received samples at our laboratory, results will be delivered online within 24 hours. You will be notified by email when your results are ready.
Yhteystiedot
Unit 2, Orpington Business Park, Faraday Way, BR5 3AA, Orpington, Yhdistynyt kuningaskunta
- care@projectscreen.co.uk
- projectscreen.co.uk
4,4
Erinomainen
19 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Appointment time was exact nurse was…
Appointment time was exact nurse was extremely polite and guided me through every stage I wasn’t rushed and she made sure I understood every process highly recommended
19. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Professional service. …
I took the test with Nurse Gianne watching. She explained everything very clearly. I was told it would take up to 3 hours to get the results but I got them in about an hour.
18. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hello Mark,
Thank you for testing with Prenetics!
We are so happy to hear that you found our service very helpful. We look forward to testing with you in future.
Best wishes.
Prenetics!
They were very helpful as we struggled…
They were very helpful as we struggled with the technical issues we had helped us all the way through
18. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Good day,
We are delighted to hear that you have had an excellent experience with us. Thank you for trusting us to fulfill your testing needs.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Great service received test certificate…
Great service received test certificate within 30 minutes
30. syyskuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Ann-marie,
We are thrilled to hear that you have had an excellent experience with us. Thank you for taking your time to share your positive feedback.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Vastaus yritykseltä Project Screen by Prenetics
Hi Colleen,
We are thrilled to hear that you have had an excellent experience with us. Thank you for taking your time to share your positive feedback.
We appreciate and value you.
Please feel free to reach out should you require COVID testing in future.
With Health
Project Screen by Prenetics
Very friendly and helpful member of…
Very friendly and helpful member of staff made the hole experience easy to do.
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hello Brian,
Thank you for testing with Prenetics!
We are so happy to hear that you found our service very helpful. We look forward to testing with you in future.
Best wishes.
fantstic srevice from christopher
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi David,
We are delighted to hear that you have had an excellent testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly are grateful that you chose us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
Quick Results - Easy Test…
I ordered the antigen tests for my cruise and they arrived promptly. Day of cruise today - we all did the tests, fairly basic and easy, uploaded to website then certificate was available in a few minutes. Very quick and easy. I would definitely use Project Screen again.
16. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Project Screen by Prenetics
Hello Pauline,
Thank you for testing with Prenetics!
We are so happy to hear that you found our service very helpful. We look forward to testing with you in future.
Best wishes.
Pre cruise COVID test
Very clear and precise
Took us through the whole process
Thanks 👍
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Greetings Philip,
We are delighted to hear that you have had an excellent testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly are grateful that you chose us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
The lady who helped us on very our telecall…
The lady who helped us on our telecall was awesome. She explained everything, she took her time with us . She made the experience easy.
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Dear Jackie,
We are delighted to hear that you have had an excellent testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly are grateful that you chose us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
Another COVID test
Had to do a supervised online test for upcoming holiday and the whole process was quick, slick and very easy
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Tony,
Thank you for your feedback.
We are delighted to know that we were able to create a very easy and fluent customer experience for you.
Thank you for your support and we hope to see you on our shores soon.
Stay safe!
Amazing service!
15. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hello Sarah,
Thank you for testing with Prenetics!
We are so happy to hear that you found our service very helpful. We look forward to testing with you in future.
Best wishes.
Prenetics!
Can’t fault the customer service
Can’t fault the customer service, always quick to reply to email queries and put my mind at ease.
12. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Project Screen by Prenetics
Hi Denise,
Thank you for your feedback.
We are delighted to know that we were able to create a very easy and fluent customer experience for you.
Thank you for your support and we hope to see you on our shores soon.
Stay safe!
We used Project Screen by Prenetics for COVID test for Cruise
We used Project Screen by Prenetics for our Proctored Antigen test for our cruise. Ordering and delivery of the test kit was very easy and they were delivered next day. The online video nurse was very helpful and gave clear instructions of what we had to do. Would definitely use them again.
15. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Project Screen by Prenetics
Dear Paul,
We are delighted to hear that you have had an excellent testing journey with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your valuable and positive feedback.
We appreciate and cherish you for trusting us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
Nurse Kristian was so good and patient
14. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Mrs Keane,
Thank you for the positive review.
It is a quiet a rewarding and exhilarating feeling, to have another satisfied client. It our goal to keep our customers happy.
Thank you for sharing your experience with our online community.
We wish to hear from you again in the near and distant future.
Please feel free to reach out to us, should you need a Covid test.
Stay safe!
Easy to use, great for cruising
14. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Eloise,
We are delighted to hear that you have had an excellent testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly are grateful that you chose us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
Vastaus yritykseltä Project Screen by Prenetics
Hi Heather,
We are delighted to hear that you have had a useful, rapid and excellent testing journey with us. We strive in providing the best and quick service to our clients during these times.
We appreciate and value your positive feedback.
Please feel free to reach out to us should you require COVID testing in future.
Best Wishes
Simple and quick
Prompt delivery and very easy instructions to follow - great service.
13. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Dear Customer,
We are delighted to hear that you have had a problem-free testing experience with us. We strive in providing the best service to our clients during these times.
Thank you for taking time and sharing your positive feedback.
We truly appreciate you for trusting us to fulfill your testing needs.
Please feel free to reach out to us should you require COVID testing in future.
With Health
Project Screen by Prenetics
Very good service, except results took longer than advertised.
Everything was perfect, with the exception of receiving results, which took about 8 hours compared to the advertised 3. In the circumstances, this was fine but it could have been problematic if I was working to a tight timeline.
10. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Jon,
Thank you for your review, so glad to hear our system was user friendly and you had a seamless, stress-free testing experience with our company. We really hope that you enjoyed your holiday.
We look forward to working with you again for any future testing requirements that you may need.
Stay safe!
Better than expected The online experience of the Covid…
The online experience of the Covid Antigen test was much better than expected with an excellent very friendly and helpful nurse.
8. lokakuuta 2022
Vastaus yritykseltä Project Screen by Prenetics
Hi Iris,
Thank you for your feedback.
We are glad your experience was pleasant and we thank you for your support.
We look forward to serving you again.
Please feel free to reach out to us, should you need assistance.
Stay safe!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.