My charger had a fault, to which Alex sorted out promptly and very helpful, he also changed some settings which would benefit the charger going forward. He also gave me some useful information fo... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was having Issues with my charger not connecting to my wifi. Alex was an absolute star who talked me through everything in easy to understand terms. He worked hard to figure out what was going on an... Näytä lisää
I previously made a 2* review regarding a bad experience with a technical support call i made a week ago. Today I had a lovely phone call from a guy called John from the support centre who assured me... Näytä lisää
Support from Jacque was absolutely brilliant. Couldn’t get my Apex 7 charger to work with Octopus Intelligent Go, despite trying many options Jacque took me through the set-up and make the changes n... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Powering the future of electric vehicles, one charge at a time. Project EV specialise in providing the UK’s most cutting-edge electric vehicle charge points for all locations. Our full range extends from 7.3kW AC, up to 360+kW DC. So, whether you're looking for an EV charger for your home, business or fleet, we have the perfect EV charger to meet your needs.
Yhteystiedot
Unit 1 Lakes Court, DE13 9PD, Burton-On-Trent, Yhdistynyt kuningaskunta
- 0333 733 0333
- enquiries@projectev.co.uk
- projectev.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 53 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Spoke with Paul Kolawole
Spoke with Paul Kolawole, a support engineer who helped me to sort my problems. Great service, thanks
Great help and support from Lewis to…
Great help and support from Lewis to get me up and running with my charger after the frustration of trying to sort it myself.
Great support
Thank you!
Mark
Fantastic customer service
Fantastic customer service, had a problem with my ev charger, rang up and spoke to Alex and he was absolutely brilliant, clear instructions step by step guidance, put trust in this company and customer services
Great Customer Service
Lewis and Afsar were really helpful when I had a query. They responded quickly, and were polite, friendly and professional. My query was fully resolved. Highly recommend.
I had an issue with my Apex charger
I had an issue with my Apex charger. I emailed in to Project EV support and came across a lovely person Phil Hawkins. Very friendly, easy to talk to and resolved the issue within 1 email no back and forth. He knew what the issue was and fixed it.
Charger was back up and running in no time. He is an amazing asset to the company. Thank you Phil keep it up.
excellent service
I would like to express my sincere thanks to Alex Sexton for the outstanding support he provided when helping me activate my car charging point.
Alex was knowledgeable, patient, and highly professional throughout the process. He took the time to explain everything clearly, guided me through each step, and ensured that my charging point was fully activated and working correctly.
Excellent customer service can be hard to find, but Alex went above and beyond to resolve my issue quickly and efficiently. He made what could have been a frustrating experience completely stress-free.
A real credit to Project EV. Thank you, Alex!
Paul was amazing
Paul was amazing. Everything i needed with my EV was resolved by him. Thank you so much. I am super excited to have this done😍
Great technical knowledge and super…
Great technical knowledge and super friendly service from Samuel Phillips.
Excellent service 😁
Good Customer service
Was able to speak with someone easily. The agent Samuel Phillips was very helpful and took time to sort out my issues, even called back after the call suddenly cut off which doesn't commonly happen in my experience. Deserves a raise just for that 👏🏾
Getting EV Charger back online
I had been trying for two days to get my car charger back online and eventually decided to call the experts in! And I am so glad I did.
Alex Sexton immediately came to my rescue :)
He immediately understood what the problem was and patiently gave endless, calm instructions, with a smile, while I did my absolute, inadvertent best to get them wrong! I eventually managed to do everything right, just as Alex had explained the first time, which got me back online!
Great customer service Alex, thank you for being so kind. You should be very proud. So should your boss!
give the man a pay raise...Paul…
give the man a pay raise...Paul Kolawole (Project EV Support Centre)! ; )
a bit of a wait for a connection...but then really helpful step by step connection for my new network...
Great Customer service responded so…
Great Customer service responded so quickly and solved my issues
Really helpful to me and got started my…
Really helpful to me and got started my app bit of waiting time but wonderful guys for helping thanks for your help
Excellent service from Alex
Excellent service from Alex - deserves a pay rise as he was so patient with us - all round excellent xxx 20/20
Fast and responsive
Fast and responsive, solved the problem without much hassle - excellent service from John Bone
Had a problem when i changed my router.
Had a problem when i changed my router.
Alex sorted it, he was absolutely fantastic.
Your company NEEDS people like him.
Professional service, nothing was a problem, explained everything. Thank you Slex.
Truly helpful app support
Helpful, informed, courteous and patient service from Paul Kolawole. I am hopeless and managing Apps, but Paul made it all so straightforward and put up with my ineptitude! Full marks to him and here's hoping that he's in line for a pay rise!
Great friendly professional service
Great friendly professional service. Alex got my charger up and running in no time!
Alex was a great help
Alex was a great help. He got me up and running in no time. Thanks Alex
Brilliant customer service 👏🏾
Brilliant customer service 👏🏾
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