Prestige Student Living Arvostelua 

138
•
TrustScore 2/5 tähteä

1,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I applied a promo code which gave me £1670 cashback but I never received it. I calls 2 months after I booked it telling me to send a picture of my booking and passport but denied my promo code. I was... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I helped move my son into these brand new premises on Saturday 5/09/26. A complete fiasco from start to finish. Had to wait in reception for over 4 hours before being given the key to a dirty r... Näytä lisää

Saanut 2/5 tähteä

The building was great for about the first 4 to 6 months. Somewhere after or towards the end of the 2nd semester hygiene standards dropped significantly. The communal places weren’t being cleaned as o... Näytä lisää

Saanut 1/5 tähteä

Horrible company to deal with. Want a deposit when you book which is fair enough but then hounding for a months rent 6 weeks before the move in date and 3 weeks before Scottish exam results were issue... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Opiskelijoiden asumiskeskus

Yrityksen kirjoittama

Luxury student accommodation across the UK.


Yhteystiedot

1,9

Välttävä

TrustScore 2/5 tähteä

138 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 84 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,9

Kaikki arvostelut

(138)

30 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Can't even log onto the website with…

Can't even log onto the website with correct credentials, says account already exists! There must be a easier way to do this, surely. Very disappointing.

21. elokuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thank you for sharing your feedback. We’re very sorry for the difficulties you experienced with our website. We do continue to make improvements to the website and hope such changes will make logging in easier.

Saanut 1/5 tähteä

A Realistic Review on Bridget St.

A Realistic Review on Bridget St., Studios
Honestly, the studio itself is quite nice and the spacious storage is great. The bathroom size was good as well when it was time to move in. It was evident the last tenant didn’t do a thorough clean-up before leaving and the state the studio was left in was quite appalling I'm talking about hair in drains to the point where I couldn’t take it out successfully and I had to ask maintenance to come and do it. The fact that I had to clean it up as a new tenant was off-putting also trying to repair certain things within your studio takes a while to be repaired it took two months before any repairs were done actually as a building as a whole things take too long to fix the the lift was constantly out of use and the washing machine was always moving quite weird and the automatic door for majority of my stay was no longer automatic or whenever an apartment’s fire alarm is going off you’re unable to enter the building or use the lift that’s quite annoying, especially if you live on the fourth floor if your phone dies you cannot enter your apartment as the key is on your phone and if you call to ask them to unlock the door you’ll be hit with a 60-pound charge especially university students. This seems like another money grab on top of the amount you’re paying all of the rooms ending in 11 are opposite any of the amenities such as the chill lounge gym and laundry room and due to the doors being quite thin you will always have some sort of noise or disturbance to the point where they had to put time restrictions on the chill lounge another alarming thing was that thefts were happening during my stay that was quite alarming and my friend who lives below me parcels were being opened as well that’s quite unusual in my opinion the area where the building is placed is near multiple mechanics so sometimes at night they’ll be random car alarms going off while you’re sleeping and during my time the bin strikes were going on. They handled it OK they switched companies so our bins will still be collected however the upkeep in front of the building is absolutely disgusting there’s always trash scattered in front of the building or inside the building. Someone left their bins in the study room for a while to the point where the study room stank, and therefore I was unable to use the area honestly staying here was a rollercoaster and for the amount I was paying I didn’t think it was that worth yes the rooms were lovely however the building and the upkeep of the building was quite lazy cute place to stay and spend university living however writing this review has me thinking was it really worth it.

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed aspects of your studio, such as the space and storage. We’re sorry to hear about the maintenance and building issues you experienced, and we take comments like yours seriously as they help us improve our services and facilities. We hope your studies are going well and wish you all the best for the remainder of your time at university.

Saanut 2/5 tähteä

Don't book in advance!

Prices change and can get substantially lower in August - don't book in advance!

12. elokuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thank you for your feedback. Prices can vary throughout the year and we always aim to provide clear information about rates at the time of booking. We encourage potential residents to check our website for the most up-to-date prices.

Saanut 5/5 tähteä

Une première réservation…

Une première réservation catastrophique… mais une belle rencontre avec Lianna!
Ma première expérience avec Londonist à Paddington City View a été un vrai désastre : overbooking à l’arrivée, aucune solution immédiate, une gestion totalement désorganisée. Une situation très stressante, surtout après un long voyage…

Heureusement, Lianna, la manager de Prestige Student Luxury – Paddington City View, a su prendre les choses en main avec professionnalisme, gentillesse et efficacité. Bien qu’elle n’ait pas été responsable du problème initial, elle a tout fait pour nous aider à récupérer la location prévue et à limiter les dégâts causés par Londonist. Grâce à elle, la situation a pu être redressée.

Un immense merci à Lianna pour son accueil, sa réactivité et son humanité. Sans elle, cette expérience aurait été bien pire !

6. heinäkuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Nous sommes ravis d'apprendre qu'une mauvaise expérience s'est transformée en une expérience très positive. Nous espérons que vous appréciez votre séjour à Paddington City View et que vous réussissez vos études ! 💜

Saanut 5/5 tähteä

The company is performing well in all…

The company is performing well in all aspects, the team was very effective and never got any challenges through my booking!

14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thank you for taking the time to leave such a positive review, glad to hear we're performing well! 💜

Saanut 2/5 tähteä

Not worth it anymore … not safe and no service

The safety and service has deteriorated a lot while costs continue to increase every year. Just not worth it anymore there are better places more friendlier and keener to help students

3. toukokuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel standards around safety and service have declined and that rising costs have impacted your overall experience. This is not the experience we aim to provide for our residents. Your comments are noted and help inform ongoing improvements.

Saanut 5/5 tähteä

Great Experience

Providing excellent food when I'm starving after sessions back. It really makes me feel like home!

19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

We’re delighted to read your feedback. It’s great to hear the property team made a positive difference to your experience! 💜

Saanut 4/5 tähteä

Good location for students

Spent an enjoyable moment at Flora. Great building with very kind people and good facilities.
But found prices a bit high for rooms and they need to improve their gym with more machines and weights.

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thank you for your feedback! We’re glad you enjoyed your time at Flora and appreciated our team and facilities 💜

Saanut 1/5 tähteä

WAITING FOR MY DEPOSIT FOR 6 MONTHS

I signed an agreement with the dormitory on October 28th. However, due to a personal problem with the manager, the manager unilaterally terminated my contract. And I had a very hard time in the middle of winter. They still haven't returned the deposit I paid on October 29th. I sent 100 emails. I have all the evidence. They are both canceling the contract and not returning your money. I should have thought very carefully before paying money here. I will have no choice but to sue. My student number: WES458153

28. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very poor

The management here is a complete disaster. Fire alarms constantly go off, there was a full-day water outage with no proper communication, and now toilets aren’t even flushing properly. Basic necessities are being neglected, yet we’re still expected to pay full price for this terrible service.

At this point, residents deserve compensation and a formal apology from the landlord himself. They’re lucky we don’t take legal action for the ongoing negligence. I won’t be booking here again and wouldn’t recommend it to anyone.

-straits village

16. helmikuuta 2025
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

We appreciate you taking the time to leave a review. While this reflects a past period, we’re sorry your experience was disappointing and value the feedback provided. We've since taken action to improve these areas of Straits Village and hope students are having a comfortable and enjoying time.

Saanut 1/5 tähteä

Disgusting behaviour...

These people have no empathy, and will gladly take advantage of a naive 19 year old girl with mental health issues for money. My daughter has no experience with renting, and these people knew it! Don't go with this company, they cannot be trusted. The state of her flat was disgusting, and no matter how many times my daughter complained, the issues were never resolved and she was constantly ignored. They are now completely spinning the story no matter the evidence my daughter gives, and continuing to ignore the main issues at hand. Please, for your own sake... Do NOT approach this company.

7. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Service

Great Service, very friendly and helpful staff. Booking was completed within practically 10 minutes, far more efficient booking directly than through an agency.

30. marraskuuta 2024
Oma-aloitteinen arvostelu
Prestige Student Living-logo

Vastaus yritykseltä Prestige Student Living

Thanks for the great feedback. We’re really glad your experience was a positive one and you loved our speedy booking system! 💜

Saanut 1/5 tähteä

I dont like how the flat mates…

I dont like how the flat mates sometimes arent that clean and the flat smells extremely awful and the kitchen isnt that nice and hygienic, and theres this some weird sound that comes every night that is very weird and its annoying but i cant do anything to make it stop because its above my room. I really dont think this helpful although i need to either move out or change my flat.

2. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The process of booking is made easy by…

The process of booking is made easy by the use of the online portal as well as the Staff Members will help you as needed.

The staff are always on hand to provide support and security is 24/07 making it a safe and secure place to live.

Many different events are put on throughout the year with a lot of residential input.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

HIGH Alert, Deposit not returned

HIGH Alert! Think twice before making any payment to them! This company takes forever to refund my deposit. I was told in the second week of Sep by the manager Cassie that the deposit will be refunded to me within 30 days. But now it is Nov 16, has been two months and they still have not processed my refund! I have seen numerous people posting online about not getting their refunds. Scam business!

15. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Appalling behaviour

They consistently refuse to refund deposits based on the number of one star reviews on this site. My sons girlfriend, who is from another country, foolishly paid a year’s rent upfront for her accommodation. When she decided that she didn’t want to live there anymore due to hostile reception staff, she moved to other accommodation. She has arranged another suitable person to take over her tenancy as stated in the rules, but all her emails and calls are being ignored.
It’s virtually impossible to get your money back once they have it. Now three months later, We will help her make a legal claim against the company. I believe this is the only way to get them to return the funds.
DO YOURSELF A FAVOUR AND READ THE ONE STAR REVIEWS!

6. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Not enough Cash back

Staying at onyx I used prestige living who are also WeAreHomesForStudents to book for my accommodation and upon booking I used a cash back code for £500 and when it came to paying people I revived less than half. My emails were ignored and this Is poor especially as I’ve paid 350 extra to defer SFE payments to ensure I could stay here

19. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

SCAMMERS - STAY AWAY FROM THIS COMPANY

I cancelled my booking with them during their cooldown period, and after months of back and forth emails and endless excuses, they still haven't refunded my £99 deposit. Worst of all, they refuse to give me a phone number to contact them directly on. Stay away from this company! Do not rent from them, especially if you value your money. Their parenting company is WeAreHomeForStudents, by the way, so make sure to flag both of them.

21. lokakuuta 2024
Oma-aloitteinen arvostelu

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