Prestige Cars Arvostelua 

555
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Sorted me my car within literally a day of messaging after so many other companies failed! Best company ever if you’re looking for fast and efficient. Can’t thank them enough Anna especially who helpe... Näytä lisää

Saanut 5/5 tähteä

Recently purchased a vehicle from Prestige Cars. Everything from the get go was a smooth process, from placing a deposit on the website, to arranging the viewing and then purchasing the car.... Näytä lisää

Saanut 5/5 tähteä

Great range of cars and great customer service. I dealt with Connor who was very proactive and responsive in all communications. After purchase, I had a few minor issues with the car that Connor sorte... Näytä lisää

Saanut 5/5 tähteä

Had a great experience dealing with Charlie at Prestige Cars. He was always quick to get back to me, talked me through all the finance details and worked hard to get me the best deal possible.... Näytä lisää

Yrityksen tiedot

  1. Autorahoitus ja autolainaa

Yrityksen kirjoittama

"'Our mission is to transform the way people buy used cars in the UK by providing better selection, transparency, convenience and peace of mind in the market. Our aim is to make car buying no different to buying any other product online today, where consumers can simply and seamlessly purchase a used car entirely online and have it delivered to their door with a money back guarantee if they do not like the vehicle. We want to provide faith to all customers by friendly customer service and a unique personal car buying experience'"


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

555 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 35 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(555)

181 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I can’t thank Charlie enough

I can’t thank Charlie and Elliot enough. From contacting to getting my new car within a couple of weeks. They went above and beyond to find my perfect car and i couldn’t be happier 😊 Would definitely recommend

21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience from start to finish

Great experience from start to finish. The whole process was smooth and straightforward.
Ellie provided excellent customer service throughout, keeping everything running seamlessly. We’re very pleased with the service we received and would highly recommend. We absolutely love our new car, thank you!

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service from Charlie

Great service from Charlie, helped me out massively!

14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you very much for your kind words and for taking the time to leave a review. It is greatly appreciated. Receiving positive feedback means a lot, especially as encouraging customers to leave reviews can often be challenging. We're delighted that Charlie was able to provide such a positive experience, and we'll be sure to pass your comments on to him.

Saanut 1/5 tähteä

I have been very disappointed with my…

I have been very disappointed with my experience with Prestige Cars so far.

My boyfriend was very excited to purchase a car from them two weeks ago, but within 30 minutes of driving away, the engine management light came on. I immediately contacted the staff member who carried out the handover and was told that because it was a Bank Holiday weekend, there was not much that could be done until the following week. We understood this and patiently awaited the next steps.

Unfortunately, the problems did not stop there. Within the first week of ownership, the air conditioning needed re-gassing. The car has also developed an oil pressure issue and regularly goes into limp mode, making it unreliable and concerning to drive. I would have expected this to be picked up during basic pre-sale checks and fixed before handing over the car, however I was not made aware of any issues with the vehicle before the sale.

He has contacted Prestige Cars regarding these faults and the work that needed to be carried out. The lack of communication has been particularly frustrating, he contacted the company in relation to these concerns last week and still yet to hear back. I have yet to reach a point where I feel I can safely drive the car for any length of time.

It has been extremely disheartening to encounter multiple faults immediately after purchase and then struggle to get any meaningful support from the dealership. Based on this experience, I cannot recommend Prestige Cars to anyone, and would urge potential buyers to thoroughly inspect any vehicle before purchase. I’m hoping the team will take an appropriate approach to this situation going forward, and remain open to reaching a resolution, should they wish to reach out to me.

23. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for bringing this to our attention.

We would like to reassure you that the issues described are not representative of the standard we strive to maintain. All vehicles sold by Prestige Cars undergo an essential health check, road test, and a series of pre-sale inspections before being handed over to a customer.

At present, we have been unable to locate a record matching your name in our system. As you mention that the vehicle was purchased by your boyfriend, this may be the reason we have not been able to identify the relevant sale. Unfortunately, without further details, we are unable to fully investigate the matter.

Regarding the timing of your initial contact, if this occurred over the Bank Holiday weekend, our after-sales team would not have been available, as is the case with many dealerships. We do apologise for any frustration this may have caused.

Customer aftercare is something we take very seriously. If there has been a failure in our processes or communication, we will investigate the matter immediately and work towards an appropriate resolution.

Could you please provide us with some further details, including the name under which the vehicle was purchased and, if possible, the name of the salesperson who assisted you? Please contact our team directly at admin@prestigecarsgb.co.uk so that we can look into this matter as a priority.

We look forward to hearing from you and resolving any concerns as quickly as possible.

Saanut 4/5 tähteä

Efficient and effective with a bit of chasing

Whilst it had to chase for a collection date and it taking longer than expected, the sale and pickup service was extremely efficient with no fuss.

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for your feedback. We always aim to plan vehicle movements and collection timeframes as quickly as possible while ensuring availability is in place to provide a smooth and efficient process from start to finish.

Saanut 5/5 tähteä

Great from start to finish.

Lauren was great from start to finish. Made everything easy and clear to understand. Found us exactly what we were looking for! Went out of her way to arrange delivery and a time convenient for me also.

2. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

Dealt with Lauren for my new car and…

Dealt with Lauren for my new car and she was very pleasant, helpful and easy to deal with. Can recommend using her services any day! Thanks Lauren!

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

I auctioned my car via Carwow and…

I auctioned my car via Carwow and Prestige cars won the auction. They collected the car a week later and paid me exactly what they offered. I described the car honestly and they paid me while they were there.

18. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

Thank you Prestige Cars

Thank you Prestige Cars, Darren was excellent and the whole service was seamless. I appreciate your help!!

26. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review. We're delighted to hear that you were happy with the communication, flexibility, and smooth payment process.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

Fabulous service

Fabulous service. Straightforward & super easy. Thanks for the smooth transaction. Highly recommended. Bridie dealt with mine. Amazing

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review. We're delighted to hear that you were happy with the communication, flexibility, and smoothprocess.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

Great communication

Great communication, flexible on collection date and time, payment was completed quickly before leaving with the car. All round good service.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review. We're delighted to hear that you were happy with the communication, flexibility, and smooth payment process.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

Bought a car off me via Carwow

Bought a car off me via Carwow. Zero issues.. simple...Plain and simple. Thanks for the smooth transaction.

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for your review. We're delighted to hear that the process was straightforward and hassle-free from start to finish.

We appreciate you choosing to sell your car to us through Carwow, and we're pleased we could make the transaction smooth and simple. Thank you for your trust, and we wish you all the best.

Saanut 5/5 tähteä

Prestige cars and special mention to…

Prestige cars and special mention to Lauren we're fantastic. Really professional and honest. I would absolutely recommend them to anyone buying or selling a car. Thank you all.

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you so Thank you for taking the time to leave such a wonderful review. We really appreciate your kind words and are delighted to hear that you had a positive experience with us.

Lauren and the whole team will be thrilled to hear your feedback. It was a pleasure assisting you, and we're grateful for your recommendation.

Thank you again for your support, and we wish you all the best.much for your feedback

Saanut 1/5 tähteä

I rarely write reviews but the…

I rarely write reviews but the inconvenience this whole process has caused me I feel the need to.

In hindsight I should have checked the mixed reviews before placing my order.

Thankfully I didn’t pay any deposit prior to the car being delivered however I did have finance agreed which has created a massive pain going through that process again.

It’s a shame I can’t upload pictures because the state the car was delivered in was embarrassing, undisclosed chips on every angle of the car & the top of the boot wasn’t even attached…

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Hi,

We’re sorry to read this feedback and disappointed to hear about the experience you’ve described.

If this review is regarding our company, we would appreciate the chance to investigate the matter further, as unfortunately we cannot identify your case from the information provided.

The condition you’ve described is not something we would expect any customer to receive, and we take comments like this very seriously. We would like to review the situation fully, including the delivery condition of the vehicle and any issues caused during the finance process.

Please contact your sales executive directly with your name and order details so we can look into this properly and assist further.

Thank you.

Saanut 5/5 tähteä

Great experience working with Josh from…

Great experience working with Josh from the very beginning. He was super helpful, understanding and ensured I got exactly what I wanted. I’ll certainly be recommending.

Cheers Josh!

22. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for the kind words and for taking the time to leave us a review.

We’re delighted to hear you had such a great experience with Josh from start to finish. He’s a great addition to our company, and we’ll be sure to pass your feedback on to him.

We truly appreciate the recommendation and hope you enjoy the car!

Saanut 1/5 tähteä

Absolutely avoid Luke Prestige Cars.



Absolutely avoid Luke Prestige Cars.

The entire sale was rushed from the start. The car was even delivered at night, which now makes sense because in daylight I discovered loads of scratches all over it that were impossible to properly see at the time.

Within a short period I started finding problem after problem. The passenger window did not work, the trunk cover/lid was missing, and then the thermostat failed not long after buying the car. After having the car checked by my mechanic, I was also told the rear subframe was heavily rusted and deteriorated.

I was lied to about the service history and also about the second key. I kept being told it was “sent by post” but every time I asked for proof of postage, nothing was ever provided and the key never arrived.

What makes it even worse is that after the sale he tried to protect himself by sending an invoice saying the car was “unwarranted/spares or repair.” When I questioned this, I was told the car had no issues and that it was only because they had “problems in the past.” So which one is true?

In reality I paid nearly £3000 for what turned out to be a complete rubbish car with hidden issues. Once they take your money, don’t expect honesty or proper help. I strongly recommend people stay away and get any vehicle independently inspected before buying from this dealer.

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Hi,

We believe this review may have been left on the wrong company profile, as the details provided do not relate to our business or any vehicle sale we have on record.

We would kindly ask that you please review this and, if it was intended for another Prestige Cars business, remove the review and direct it to the correct company page.

We’re sorry to hear about your experience and hope you’re able to resolve the matter with the correct dealership.

Thank you.

Prestige Cars GB

Saanut 5/5 tähteä

I had a great experience with Ivan

I had a great experience with Ivan who helped me purchase my car around 2 weeks ago and the whole experience was excellent from start to finish. Ivan was helpful and never pushy, making the experience at the show room really easy and stress-free. The car has been running perfectly and I’m really happy with it. Great customer service and I’d definitely recommend this dealership to anyone looking for a reliable car and honest service. Thanks again!

3. toukokuuta 2026
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you for taking the time to leave us a review.

We really appreciate your feedback and your business. Thank you for choosing us, and we wish you all the best.

Saanut 5/5 tähteä

Very impressed

Charlie and his team at prestigecars were nothing short of brilliant. I was kept in the loop every step of the way regarding when the car would be ready and delivery and I was up against a tight time window as I needed the car for work but Charlie kept his word and the car was delivered in time (with days to spare)
Moving forward I will only use Prestige cars when I'm ready for my next upgrade.

31. joulukuuta 2025
Oma-aloitteinen arvostelu
Prestige Cars-logo

Vastaus yritykseltä Prestige Cars

Thank you so much for your fantastic review.

It really means a lot to hear that Charlie and the team were able to keep you updated and deliver the car in time for your needs. We’ll be sure to pass your kind words on to them.

A good review goes a long way, and so many of our customers don’t always take the time to share their brilliant experience with us, so we truly appreciate you taking the time to do this.

Thanks again for your support, and we look forward to helping you with your next upgrade in the future.

Saanut 5/5 tähteä

Experience was amazing

Experience was amazing, fast and reliable. Knew what we wanted got it done in no time at all.
Even after I had the car heard a knocking, 3 days later at the garage and sorted,
Unbelievably good place And amazing staff too
Charlie and Elliot were both amazing.
Couldn’t reccomed this place more.

4. huhtikuuta 2026
Oma-aloitteinen arvostelu

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