The company always has delightful products, which I love. I have purchased several bracelets and earrings and necklaces, all of which are good quality. Everything arrives promptly and is well wrapped.... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lovely jewellery, unfortunately I was sent the wrong item. I couldn’t find a contact number to inform someone of the mistake so had to email and wait for a response. The problem was solved as soon as... Näytä lisää
I have purchased items of jewellery from Pegasus for a number of years now. I usually order items for Christmas presents for my horse/dog family and friends, and sometimes treat myself! Delivery i... Näytä lisää
I ordered a Silver and Rose gold Snaffle Bracelet as a Christmas present. Ordering via The Pegasus Jewellery website was easy, and l took delivery within three days, which given the time of year was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Pegasus Jewellery is a small, independent UK brand creating meaningful, elegant jewellery inspired by the equestrian lifestyle. We are proud to create quality equestrian jewellery that blends timeless elegance with subtle equestrian influence. Pegasus Jewellery has been proudly established since 2015, and we now send hundreds of orders every week across the UK and beyond. As a small independent business, we do not actively request reviews from customers, which means the feedback shown here represents only a small snapshot of our overall customer experience. We are incredibly grateful for our loyal community, many of whom return to us time and again. We remain committed to personal service, honest quality, and ensuring every customer is happy with their purchase. If ever there is an issue, we are always here to put it right.
Yhteystiedot
4 Queensberry Street, DG1 1BL, Dumfries, Yhdistynyt kuningaskunta
- pegasusjewellery.net
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely bracelets for special friends…
Lovely bracelets for special friends horsey birthdays they look so classy

Vastaus yritykseltä Pegasus Jewellery
I’m so sorry to be writing this…
Update!
Phew. Necklace arrived just as I was walking out the door for the weekend and it’s beautiful. Very relieved. Will leave review below in case anyone else is in the same situation, I’m assuming she is just very busy and that’s why I never heard.
I’m so sorry to be writing this about what appears to be a small, female owned company but I am so disappointed with my experience. My item arrived broken, and not really of the quality I would have expected for the price. I contacted them and quickly received an email saying a replacement would be sent out the next day. Fine… but more than a week later and it has never arrived. I have sent three polite follow up emails and received no response, despite the fact that I have received multiple marketing emails and requests for feedback in the same time frame. It is now too late for me to receive the item for the event I wanted it for and I still can get no answers or communication from the company. I left plenty of time for them to rectify the situation before posting this review but am left with no choice. Avoid making the same mistake as me and don’t fall for the marketing. Such a shame, as I was keen on their other products and would have been a repeat customer had I been happy with my initial purchase. Gutted.

Vastaus yritykseltä Pegasus Jewellery
Highly recommended
Super quickly postage. Item is absolutely beautiful! Would highly recommend and shop again.

Vastaus yritykseltä Pegasus Jewellery

Vastaus yritykseltä Pegasus Jewellery
Really loving my new piece of…
Really loving my new piece of jewellery, I’ve had lots of compliments. Delivery was quick.

Vastaus yritykseltä Pegasus Jewellery

Vastaus yritykseltä Pegasus Jewellery

Vastaus yritykseltä Pegasus Jewellery
I received my bracelet and am really…
I received my bracelet and am really impressed by the quality and design.

Vastaus yritykseltä Pegasus Jewellery
Lovely item
Lovely item. I bought it for my daughter as a gift for getting a new job and she absolutely loved it .
Super fast delivery

Vastaus yritykseltä Pegasus Jewellery
The quality is great and looks good on…
The quality is great and looks good on and good delivery service. x

Vastaus yritykseltä Pegasus Jewellery
My bracelet is stunning !!!
Pegasus Equilibrium Vitality Bit Bangle
Absolutely love myPegasus Equilibrium Vitality Bit Bangle in gold and blue.
The delivery was super quick and beautifully packaged. I will definitely be ordering other colours for myself! And presents for friends and family. Always like to support family run small businesses. Such lovely products!
Love them
Love them, so comfy too wear. I have actually bought 4 of the bangles in different colours
Quick and easy ordering
Quick and easy ordering, fast postage and gorgeous items for all ages of horse lovers.
Lovely jewellery, great small company …
The company always has delightful products, which I love. I have purchased several bracelets and earrings and necklaces, all of which are good quality. Everything arrives promptly and is well wrapped. The customer service is first rate, too. I have contacted them a number of times with questions, and they always reply promptly. It's a great little company!
Well packaged delivered on time
Well packaged delivered on time, no damage to packaging.
Lovely product
Lovely product, affordable and delivered on time made for a lovely gift
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







