Needed a quick turn around on a broken pair of luxury glasses - had the glasses sent off on Monday and back to me on Thursday Great service and amazing communication Would highly recommend
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Katso, mitä arvostelun kirjoittajat sanovat
I'd been to several other outlets but to no avail, the only thing they tried to do was to upsell me new glasses. The service I received at Opto was excellent no trying to sell me anything, they fix... Näytä lisää
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First of all the communication in terms of acknowledging website and postal communications was rapid and to the point. Secondly the speed of turnaround from sending my (sun)glasses for repa... Näytä lisää
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Really impressed - my designer sunglasses hinge snapped off, breaking some of the actual frame with it. I asked Louis Vuitton's repair service first, but they said it couldn't be repaired. I wasn't su... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@optoglassesrepair.co.uk
- optoglassesrepair.co.uk
4,9
Erinomainen
112 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Repair
Great communication
Great repair carried out
Terrific service
20. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Anum,
Thank you for your wonderful feedback! We’re so pleased you’re happy with the repair and service. We’d be delighted to help you again anytime.
Best regards,
The Opto Glasses Repair Team
Absolutely outstanding service
Absolutely outstanding service . I thought my glasses were beyond repair after the bridge snapped, but Opto fixed them perfectly. The communication was brilliant from start to finish, the turnaround was incredibly quick, and the price was very reasonable. A transparent, professional and genuinely wonderful company. Cannot recommend them highly enough. 👏🏼
22. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Itfikar,
Thank you so much for your amazing review!
We’re thrilled that we could bring your glasses back to life and that you found our communication and service helpful throughout the process. Your kind words mean a lot to us — recommendations like yours help others feel confident in choosing Opto Glass Repair. We’re always here if you need us again!
Best regards,
The Opto Glasses Repair Team
Great service, great prices
I was very impressed with the speed and quality of the repair by Opto Glass Repair. I sent the eyeglasses on a Monday by first class post and they messaged me to say they arrived the next day (Tuesday), on Wednesday I received another note saying the work had been completed and they arrived the next day (Thursday). Repaired, cleaned and shipped carefully with a new glass cloth. And at a third of the price of a High St optometrist.
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Mark,
Thank you so much for your wonderful feedback!
We’re delighted to hear you were happy with the speed, quality, and care of our service. Our goal is always to provide fast, professional repairs at a fair price — so it’s fantastic to know we achieved that for you. Enjoy your glasses, and thank you for trusting Opto Glass Repair!
Best regards,
The Opto Glasses Repair Team
Super Service and such fast turnaround times
The turnaround time was excellent. I posted these on Wednesday and I had them back by the Saturday. Fabulous service. Definitely saved me a few hundred pounds buying a new set of glasses with expensive lenses.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Frankie,
Thank you for your kind feedback! We’re delighted you were happy with the quick turnaround and that we could help you save on replacing your glasses.
Best regards,
The Opto Glasses Repair Team
Top service
I couldn’t recommend this service more. 10/10!!!! They got my glasses on Tuesday and it was back with me on Thursday. My glasses looking brand new again.
26. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Peggy,
We truly appreciate your feedback. Our goal is to return every pair of glasses as quickly as possible without compromising on quality, and we’re glad to have met your expectations.
Best regards,
The Opto Glasses Repair Team
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Nick,
Thanks a lot for your feedback! We’re glad you found our service and pricing great.
Best regards,
The Opto Glasses Repair Team
Repair of broken rim cord
Process was straightforward and speedy.
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Nick,
Thank you for sharing your experience! We’re so glad to hear that the process was straightforward and speedy for you.
Best regards,
The Opto Glasses Repair Team
I was reluctant to use an online…
I was reluctant to use an online service as I wanted to go into a store and have my designer glasses repaired but the speedy, professional service Opto provided exceeded my expectations. Glasses repaired perfectly. Will definately use the service again
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Thank you for giving our service a try! We know it can feel uncertain not going into a store, so we’re especially pleased to hear we could make the process easy and reassuring for you. Delighted your glasses are back to perfect condition – we’ll be here whenever you need us again.
Absolutely brilliant
Absolutely brilliant. What acdelight to find an organisation that works so well in every way.
The website is simple but very effective. I sent photos off for an assessment of my broken glasses and got a human written note back identifying the price to repair. I sent them off the next day and got an acknowledgement of receipt the day after. Another 12 hours or so later they reported the job complete and 12 hours after that I received them back! Faultless repair - as new. And the cleanest since the day I bought them. Well packaged too.
Quite expensive compared to the cost of parts but radically cheaper than replacing the glasses - which had just passed the expiry date of the insurance I bought with them.
I was very impressed and quite delighted. I takes a lot to get me this excited. Well done.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Neil,
Thank you so much for your wonderful review! We’re thrilled to hear you’re delighted with the repair and service. Your feedback truly motivates our team.
Best regards,
The Opto Glasses Repair Team
A Great Customer Service Experience
It is not often that I feel that I need to write a review but Opto Glass Repair absolutely deserve the credit for great customer service.
I posted my glasses on Monday and I write this on Thursday having just received them back, repaired, cleaned and with two personalised cloth cleaners with my name on, a very nice touch Opto team.
Given they are an expensive pair of glasses I was nervous sending them to a business I had never heard of before needing their services, but I got three emails updating me on progress and it makes the whole experience so much better.
The repair looks good too, thanks for a top job !
Highly recommend
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
We really appreciate you taking the time to share your experience – thank you!
It means a lot to us, and we're happy we could help.
Regards
First time that I’d Opto and I have to…
First time that I’d Opto and I have to say they’ve done a SUPERB job!
From start to finish the whole process and service took 3days.
Amazing!
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
We're happy to hear that everything went well with your repair. Thanks so much for your kind words and support.
Regards
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