Needed a quick turn around on a broken pair of luxury glasses - had the glasses sent off on Monday and back to me on Thursday Great service and amazing communication Would highly recommend
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Katso, mitä arvostelun kirjoittajat sanovat
I'd been to several other outlets but to no avail, the only thing they tried to do was to upsell me new glasses. The service I received at Opto was excellent no trying to sell me anything, they fix... Näytä lisää
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First of all the communication in terms of acknowledging website and postal communications was rapid and to the point. Secondly the speed of turnaround from sending my (sun)glasses for repa... Näytä lisää
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Really impressed - my designer sunglasses hinge snapped off, breaking some of the actual frame with it. I asked Louis Vuitton's repair service first, but they said it couldn't be repaired. I wasn't su... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@optoglassesrepair.co.uk
- optoglassesrepair.co.uk
4,9
Erinomainen
112 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They fixed what other's could not
They fixed what other's could not. I'd recommend Opto, not only did they do a great job on fixing my glasses but were super efficient - great communications and quick turnaround time.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Luqman,
Thank you for your wonderful feedback. We’re really pleased we could repair your glasses when others couldn’t, and that you were happy with our speed and communication. We truly appreciate your recommendation and your trust in Opto Glasses Repair.
Best regards,
The Opto Glasses Repair Team
I snapped the hinge on my glasses
I snapped the hinge on my glasses. Posted them off to Opto Glasses and had them back within a week. Brilliant service and you can't even see they have been repaired!
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Matthew,
Thank you so much for your kind review! We’re really pleased to hear that your glasses were repaired quickly and that the hinge repair is invisible — that’s exactly what we aim for. Thanks for trusting Opto Glasses, and we’re always here if you need us again.
Best regards,
The Opto Glasses Repair Team
"Super impressed with Opto Glasses…
"Super impressed with Opto Glasses Repair! 😊 They did an amazing job fixing my glasses, and the service was really good. Highly recommend 👍"
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Customer,
Thank you so much for your lovely review.
We’re delighted to hear you were impressed with the repair and our service.
Your recommendation really means a lot to us.
Best regards,
The Opto Glasses Repair Team
Fantastic
Excellent surface right from the very beginning.
Super quick turnover and the customer service throughout was absolutely amazing thank you so much
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Hayley,
Thank you for your great review.
We’re really pleased to hear you were happy with our service and quick turnaround.
Your kind feedback means a lot to us — thank you for choosing Opto Glasses Repair.
Best regards,
The Opto Glasses Repair Team
Excellent service quick fast
Excellent service. I’m very happy with the repair. There was a small delay due to the New Year holidays, but overall I’m very satisfied. The packaging was excellent.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Muhammad,
Thank you very much for your kind feedback.
We’re pleased to hear that you’re happy with the repair and that the packaging met your expectations. We also appreciate your understanding regarding the slight delay during the New Year holidays.
Your satisfaction is very important to us, and we truly value you taking the time to share your experience.
Best regards,
The Opto Glasses Repair Team
Excellent service, quick return.
After my 2 year old broke my glasses, my opticians said I'd need to buy new glasses. Opto repaired them and they're now like new. Excellent service and completed the work quickly. I highly recommend them.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Mr Britton,
Thank you for taking the time to share your experience.
We’re delighted that we could restore your glasses to like-new condition and save you from having to buy a new pair.
Providing fast, reliable repairs is exactly what we aim for, so your feedback means a lot.
Thank you for the recommendation — we’re always happy to help again.
Best regards,
The Opto Glasses Repair Team
My glasses were broken and even…
My glasses were broken and even professional opticians couldn’t repair them. They were fixed perfectly with great skill and care. Truly impressive work. Highly recommended! Amazing work!
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Selin,
Thank you so much for your wonderful feedback.
We’re truly pleased to hear that we could repair your glasses when others couldn’t.
Knowing that our skill and care made a real difference means a great deal to us.
Your recommendation is highly appreciated — thank you for trusting Opto
Best regards,
The Opto Glasses Repair Team
Received my glasses quickly
Received my glasses quickly, really happy with them. What a great service, communication and nice touches like the personalised cloth. Brilliant, a lot of companies could learn a lot from these guys👍
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Customer
Thank you very much for your kind feedback.
We’re delighted to hear that you received your glasses quickly and that you’re happy with the service.
It means a lot to us that you noticed the small details — your satisfaction is our top priority.
Best regards,
The Opto Glasses Repair Team
Swift turnaround, quality repair
The arm of my partner’s Viktor & Rolf glasses were broken by an optician (in France) whilst attempting to replace a screw. Nobody on the High Street would repair them or could suggest somebody who could. One kind person in Boots suggested I look online and showed me the Opto site. I could not be happier with the company. Quick turnaround, high quality repair and regular updates. Highly Recommended .
Update Jan 2026
The other side hinge broke in the same way so this must be a design weakness. Sent them back to Opto, same result. Quality repair and service. Thanks again Opto
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear John,
Thank you very much for taking the time to share your experience.
We’re truly sorry to hear how the damage occurred, but we’re delighted that we were able to help when others could not. Knowing that our repair restored your partner’s Viktor & Rolf glasses to a high standard, and that you were happy with the turnaround time and communication, means a great deal to our team.
We also appreciate you mentioning the recommendation you received — it’s always encouraging to hear how customers find us when they need us most.
Thank you for your trust and for your kind recommendation. Should you ever need assistance again, we’ll be more than happy to help.
Best regards,
The Opto Glasses Repair Team
Excellent service in every aspect
19. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Mark,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were satisfied with every aspect of our service. If you ever need assistance with your glasses again, we’re always here to help
Best regards,
The Opto Glasses Repair Team
Excellent service
Excellent service , all done and sent back to me within 3 days , highly recommended
23. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Paul,
Thank you so much for your kind review! We’re delighted to hear that you were happy with the service. It was a pleasure to repair your glasses and return them to you so quickly.
Best regards,
The Opto Glasses Repair Team
Opto is worth it!
I couldn’t recommend Opto, they did a brilliant job on fixing my glasses that I have been holding onto, waiting for the opportunity to fix them. Very professional service, efficient and value for money!
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Fefe,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the repair and the service you received. It was our pleasure to bring your glasses back to life. If you ever need help again, we’re always here for you.
Best regards,
The Opto Glasses Repair Team
OUTSTANDING!
I have a pair of Tom Ford glasses that needed a good clean and some TLC. I reached out to Opto to ask what could be done and they replied saying g id be pleased with the result. What they did was outstanding, my glasses came back like new, I can’t believe how good a job they did. I highly recommend them and will definitely use them again.
23. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear John,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the results and that your Tom Ford glasses feel like new again. Providing the highest quality repair and care is always our goal, and it’s great to know we delivered that for you.
Best regards,
The Opto Glasses Repair Team
Top class workmanship
Top class workmanship, and superb customer service from start to finish. They have brought back my favourite frames back to life from the brink! May your enterprise prosper as we need more artisans whose specialised finite skills can help consumers who wear glasses.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Hassan,
Thank you for your wonderful feedback. We’re delighted that your favourite frames are back to life and that you were happy with our service from start to finish. We appreciate your support.
Best regards,
The Opto Glasses Repair Team
I sent my glasses in for repair after…
I sent my glasses in for repair after they were badly bent, and Opto Glassesrepair Ltd did an incredible job. They kept me updated throughout the process, and the results were perfect. It’s rare to find such care and professionalism these days – 5 stars from me!
Thank you such much again!
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Serhat,
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you were happy with the repair and our service updates.
Best regards,
The Opto Glasses Repair Team
Very professional services
Very professional services! I will use it again ♥️
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Mihai,
Thank you so much for your kind words! We’re delighted to hear that you were happy with our service. We look forward to helping you again whenever you need us.
Best regards,
The Opto Glasses Repair Team
Such excellent service is hard to find
Such excellent service is hard to find! Absolutely amazing and an extremely pleasurable experience of efficiency as I've hardly ever found in my 40 years of business dealings.
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Henry,
We sincerely appreciate your kind words and positive feedback. Delivering efficient, high-quality service is always our goal, and it’s great to know we met your expectations.
Thank you for choosing Opto Glasses Repair!
Best regards,
The Opto Glasses Repair Team
I had two pairs of glasses that were in…
I had two pairs of glasses that were in rough shape—one with a broken hinge and the other with a bent frame. I wasn’t sure they could be salvaged, but this company absolutely delivered.
The repair turnaround was quick, and both pairs came back looking and feeling brand new. They even cleaned the lenses and adjusted the fit for comfort. I really appreciated the care and attention to detail. They take pride in their work.
I highly recommend this service for anyone needing eyewear repairs. Professional, efficient, and trustworthy!
7. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear VISylvester,
Thank you so much for your kind words! We’re thrilled to hear that both of your glasses were restored to perfect condition. Our team always aims to treat every pair with the same care and precision we would our own. We truly appreciate your trust and recommendation.
Best regards,
The Opto Glasses Repair Team
Highly recommended
Highly recommended. I was told on Specsavers that my glasses could not be repaired and needed a new frame so I contact Opto glasses and now they look like new. Thank you so much.
15. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Azahara,
Thank you so much for your kind words!
We’re really glad we could bring your glasses back to life. favourite pair.
Best regards,
The Opto Glasses Repair Team
Great service
Great service. Quality and speed is impressive.
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Durukan,
We really appreciate your feedback! It’s great to hear that our quality and turnaround time met your expectations.
Best regards,
The Opto Glasses Repair Team
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