Needed a quick turn around on a broken pair of luxury glasses - had the glasses sent off on Monday and back to me on Thursday Great service and amazing communication Would highly recommend
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Katso, mitä arvostelun kirjoittajat sanovat
I'd been to several other outlets but to no avail, the only thing they tried to do was to upsell me new glasses. The service I received at Opto was excellent no trying to sell me anything, they fix... Näytä lisää
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First of all the communication in terms of acknowledging website and postal communications was rapid and to the point. Secondly the speed of turnaround from sending my (sun)glasses for repa... Näytä lisää
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Really impressed - my designer sunglasses hinge snapped off, breaking some of the actual frame with it. I asked Louis Vuitton's repair service first, but they said it couldn't be repaired. I wasn't su... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Professional Glasses Repair Service Across the UK At Opto Glasses Repair Ltd, we specialise in high-quality, affordable glasses repair, including laser welding, hinge fixes, and spring replacements. Our expert technicians restore your glasses quickly and reliably with our convenient UK-wide postal service.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@optoglassesrepair.co.uk
- optoglassesrepair.co.uk
4,9
Erinomainen
111 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Outstanding service
Outstanding service. Excellent repair, rapid service, good price
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Chr,
Thank you for your kind words! We're delighted to hear you were happy with the repair, speed, and pricing. We really appreciate your support and look forward to helping you again whenever you need us.
Kind regards,
Opto Glasses Repair LTD
Great repair
Sent glasses through royal mail on Friday and had them back on the Wednesday. Brilliant service. The repair very good. Will definitely recommend them to family and friends.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Caroline,
Thank you for your kind feedback! We’re really pleased to hear your glasses reached you quickly and that you’re happy with the repair. It means a lot to us that you’d recommend our service to your family and friends. We truly appreciate your support.
Kind regards,
Opto Glasses Repair LTD
Excellent
Excellent, fixed my parada sunglasses straight away, quick next day return. They were well wrapped lovely and clean. Nice touch my name was on the cleaning cloth, the price for fixing was such a good price. Regards Pauline Field
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Pauline,
Thank you so much for your kind feedback. We’re really pleased to hear that your Prada sunglasses were repaired quickly and returned to you safely the very next day.
It’s great to know you appreciated the care we put into the packaging and the personal touch with the cleaning cloth. We always aim to combine quality workmanship with thoughtful service at a fair price.
Kind regards,
Opto Glasses Repair LTD
Sent away in the Monday back on the…
Sent away in the Monday back on the Thursday top notch service
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Scott,
Thank you so much for your satisfaction with our service and for taking the time to leave a review.
Best regards,
The Opto Glasses Repair Team
My glasses were snapped in half I…
My glasses were snapped in half I contacted opto glasses repair they confirmed to me the glasses were repairable,I sent them off on Monday morning they emailed me on Tuesday to tell me the glasses had been received and the repair was underway and on Wednesday I received my glasses back as good as new,
Absolutely brilliant service and a very well run organised firm,
Thankyou,
Mark.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Mark,
Hi Mark,
Thank you very much for taking the time to share your experience. We’re really pleased to hear that your glasses were repaired quickly and returned to you as good as new.
Providing a fast, reliable, and well-organised service is exactly what we aim for, so it’s great to know we met your expectations.
If you ever need assistance again in the future, we’ll be more than happy to help.
Best regards,
The Opto Glasses Repair Team
Exceptional Service and Repair Work
Every aspect of your service is exceptional. I feel as if I have been gifted a new set of glasses. Huge thanks for swift return and immaculate repair work.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Miriam,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that your glasses feel like new again — that’s exactly the result we aim for.
It’s great to know you were happy with both the speed and the quality of the repair. Your kind words truly mean a lot to our team.
If you ever need us again, we’ll be more than happy to help. Thanks again for your support!
Best regards,
The Opto Glasses Repair Team
I can’t recommend these guys enough
I can’t recommend these guys enough. I managed to mangle my glasses recently and thought they were a goner, but the team here sorted them out in no time. Professional service, and they really know their stuff. If you’re in London and need a fix, don't bother going anywhere else. Cheers for the top-notch help!
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear IK,
Thank you so much for your kind words! We’re really glad we could bring your glasses back to life when it looked like all hope was lost.
Providing fast, reliable service is exactly what we aim for, so it means a lot to hear that you had a great experience. If you ever need help again, we’re always here for you.
Cheers again for the recommendation!
Best regards,
The Opto Glasses Repair Team
Company was great good communication on…
Company was great good communication on watsapp
Quick
And nice touch with a case and cloth with my name on so happy to have my glasses back
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Paula,
Thank you so much for your kind words! We’re really glad you were happy with the communication and the little personalised touches.
It means a lot to us that you’re enjoying having your glasses back — we truly appreciate your support and hope to help you again anytime!
Best regards,
The Opto Glasses Repair Team
First time I’ve used a service like…
First time I’ve used a service like this. The monofilament holding a lens in my semi-framed glasses broke. I sent them special delivery and 4 days later they came back, looking great, like a new pair of specs. Very happy with communication. The only downside is that they are returned using tracked postage, so they are only insured for £75. My varifocals cost more than 4 times that.
5. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Robert,
Thank you for your kind feedback—we’re really pleased to hear that you’re happy with the repair and that your glasses came back looking like new.
We’d just like to clarify that we do offer a Royal Mail Special Delivery return option at checkout, which provides higher insurance coverage for more valuable items. This can be selected for an additional fee when placing an order.
Thanks again for trusting us with your glasses—we really appreciate you taking the time to share your experience.
Best regards,
The Opto Glasses Repair Team
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Huw,
Thank you for your kind words and recommendation! We're really pleased to hear you were happy with the quick turnaround. It was a pleasure helping you, and we're always here if you need us again!
Best regards,
The Opto Glasses Repair Team
Premium service
Great communication, service,price this has to be the number 1 go to for repairs. If you are looking for this kind of service dont look anywhere else.
It was a flawless experience dealing with these people
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear John,
Thank you so much for your amazing feedback! We're thrilled to hear that you were happy with our communication, service, and pricing. It truly means a lot to us that you’d recommend us as the number one choice for repairs. We're really glad you had such a flawless experience, and we’re always here whenever you need us again!
Best regards,
The Opto Glasses Repair Team
100% recommend
100% recommend. Glasses came back looking new. Bent arms straightened, broken hinge repaired and cleaned. Fast repair, kept updated on status and reasonably priced. I'm useless at looking after glasses, usually sitting on them or falling asleep with them on, even the dog chewed them once, so no doubt I'll be using them again at some point but very happy to do so.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear S.H.
Thank you so much for your kind words! We're really glad to hear your glasses came back looking like new and that you were happy with the repair and updates throughout the process. It sounds like your glasses go through quite a lot — we’ll be here whenever you need us again. Thanks again for your support!
Best regards,
The Opto Glasses Repair Team
Highly recommended glasses repair
The customer service was excellent, they provided me with the information requested within 2 hours of sending the enquiry and then replied throughout the day.
The price was much cheaper than several of their competitors. I had two pairs of glasses repaired at the hinge, they sent them back within a few days.
The glasses were also cleaned, and provided with some maintenance as part of the price. The glasses were returned sealed and well packaged, they also included a free personalised cleaning cloth, which was a very nice touch.
I would highly recommend them in the future.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Deep,
Thank you for your kind feedback.
We’re glad you were happy with our quick communication, pricing, and repair service. It’s great to hear that you appreciated the cleaning, packaging, and the personalised cloth as well.
We really appreciate your recommendation and look forward to helping you again in the future.
Best regards,
The Opto Glasses Repair Team
Brilliant Service
Brilliant Service: Sent my glasses for repair on Monday, fixed and returned by Thursday. Very efficient and professional service.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear DT,
Thank you for your kind feedback! We're glad you were happy with the speed and quality of the repair. Providing an efficient, professional service is our priority, and we appreciate your support.
Best regards,
The Opto Glasses Repair Team
Most amazing repair!
Most amazing repair!
My wife broke her glasses, and she has had them for many years and loves them, so I had to find somewhere to repair them. I came across this service and, at first, I was a bit sceptical, but I decided to give it a try.
The results were A M A Z I N G. They fixed the glasses, included a special gift for my wife, and even added new holders. I have never seen this kind of service before.
I totally recommend this service!!!
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear GreekCrazy
Thank you very much for your kind review.
We’re really glad we could repair your wife’s glasses and help bring her favourite pair back to life. It means a lot to us to know you were happy with the result and the service.
Thank you again for your trust and for recommending our service.
Best regards,
The Opto Glasses Repair Team
Outstanding service – unbelievably fast!
I honestly can’t believe how good the service from OPTO Glasses Repair was. I posted my broken glasses on Saturday and had them fully repaired and back with me by Wednesday — incredibly fast and completely hassle-free.
Communication was excellent throughout. They even kept me updated via WhatsApp so I always knew what was happening with the repair.
The repair itself is perfect and my glasses look as good as new. To top it off, they included a lovely unexpected extra — a personalised eyeglass cleaner with my name on it, which was a really nice touch.
It’s rare to find service this good these days. If you’ve broken your glasses, just send them a photo by WhatsApp or email and they’ll get back to you quickly.
Highly recommend – fantastic service from start to finish! ⭐⭐⭐⭐⭐ 👓
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Glyn,
Thank you so much for your kind words!
We’re really pleased to hear that you were happy with both the repair and the overall experience. Our goal is always to make the process as quick, simple, and stress-free as possible, so it’s great to know everything worked smoothly for you.
Keeping customers updated and returning their glasses looking and feeling like new is exactly what we aim for every time. We’re also glad you liked the personalised cleaner — just a small thank-you from us!
We truly appreciate you taking the time to share your experience and for recommending us. If you ever need help again in the future, we’ll always be happy to assist.
Best regards,
The Opto Glasses Repair Team
Very good experience and very…
Very good experience and very professional thank you...
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Robert,
Thank you for your kind feedback! We're glad you were happy with the service. We really appreciate your support.
Best regards,
The Opto Glasses Repair Team
Brilliant service can’t fault them
Brilliant service can’t fault them. Sent in on the Thursday and returned to me on the Monday. Fantastic repair on broken sunken hinge looks like new.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Jason,
Thank you for your kind feedback! We're delighted to hear you were happy with the quick turnaround and the hinge repair. It's great to know your glasses are looking like new again. We really appreciate you sharing your experience!
Best regards,
The Opto Glasses Repair Team
Excellent
Excellent. Seriously. I saw someone else comment that they accepted and fulfilled a repair nobody else (any high street opticians; even those who make repairs) would not go near. I was thinking at one point to buy a new pair, costing over £240. Repair was to weld both nose arms back onto the frame.
I came across Opto Glasses Repair and my goodness…..
Simply put, I contact them and send pictures on watsapp, they confirm the repair, I ship within the hour. Arrives next day, repaired that day and they ship back to me the very same day. I would’ve received it the next day had Royal Mail not have a delay.
Sent on Tues, received on Thu.
Guys thank you very much. Excellent throughout.
All the best.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Otar,
Thank you so much for taking the time to share your experience — it truly means a lot to us.
We’re really pleased we were able to help with your repair, especially after you’d been told elsewhere that it couldn’t be done. Nose arm welding can be delicate work, so we’re glad we could restore your frame and save you the cost of a new pair.
We always aim to keep the process simple and fast — from confirming the repair via WhatsApp to same-day turnaround once the glasses arrive — so it’s great to hear that you felt supported throughout.
Thank you again for trusting Opto Glasses Repair with your glasses. We truly appreciate your kind words and
Best regards,
The Opto Glasses Repair Team
They fixed what other's could not
They fixed what other's could not. I'd recommend Opto, not only did they do a great job on fixing my glasses but were super efficient - great communications and quick turnaround time.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Opto Glassesrepair Ltd
Dear Luqman,
Thank you for your wonderful feedback. We’re really pleased we could repair your glasses when others couldn’t, and that you were happy with our speed and communication. We truly appreciate your recommendation and your trust in Opto Glasses Repair.
Best regards,
The Opto Glasses Repair Team
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