Im a new customer and needed to make some tweaks to my policy. Joe B was my agent who answered all my questions and explained everything fully and even confirmed he cover I had and asked if I needed t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Made an error on my policy. Joe was very quick to resolve it and helpful. I accessed the live chat easily and within 3 minutes of explaining my issue it was resolved and I could go about my day. Great... Näytä lisää
So far, have instigated a motor policy with One Direct. Certainly a good price to tempt me away from the company I was with for a few years. I queried, after instigating the policy, how I avail myself... Näytä lisää
Took our car insurance yesterday and had a couple of queries after logging in. Live chat with Joe was quick, short wait and answered all my questions. So far so good pleased with my interaction as fi... Näytä lisää
Yrityksen tiedot
- Vakuutusmyyjä
- ja myös
- Vakuutusyhtiö
Yrityksen kirjoittama
At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it.
Yhteystiedot
Yhdistynyt kuningaskunta
- onedirectinsurance.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Policy Changes
I just had to make some changes to my insurance policy and Abbie did all of the heavy lifting. She was polite and super efficient. I was done and dusted in no time....thank you Abbie.
I’d like to thank Jack for his help…
I’d like to thank Jack for his help today with my query. A credit to the company.
Jack assisted me today
Jack assisted me today. He was very good at answering my change in my insurance
It was dealt with quickly
Thank you
Extremely easy to update a change on my…
Extremely easy to update a change on my policy
Dealt with Shanice
Dealt with Shanice, great experience and very quick on the chat for the help I needed
Very helpful lady named Abbie T who…
Very helpful lady named Abbie T who guided me through the set up stage. Not a customer as yet as the policy doesn't start till September but so good so far.
I needed immediate cover
I needed immediate cover. did the live chat and Chanise helped me sort this out with minutes
Great support from Shanice
Insurance application
I needed to provide additional information for my insurance application. Shanice was my point of contact online providing great support and advice which enabled me to complete the insurance of my car. She is a credit to the company and would recommend you and her services to my friends and colleagues .
low price to get to the top on…
low price to get to the top on comparison websites but £3000 excess. DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE
Updating my policy - thank you Shanice!
Shanice was excellent in helping me to update my policy today huge shoutout to her she is a credit to OneCall
Spoke to Shanice today who did a…
Spoke to Shanice today who did a wonderful job in guiding me through my changing vehicle policy, thank you Shanice
Very quick and efficient service from…
Very quick and efficient service from Shanice.
Thank you
Easy to deal with
Shanice, dealt with my enquiry in a fast and efficient manner.
I was having difficulty in setting up…
I was having difficulty in setting up my car policy ,Shanice was so very helpful and patient,well done
I couldn't believe how easy it was to…
I couldn't believe how easy it was to get qoute on new car take the private plate of and change it was unbelievable. I would highly recommend this company very very good service
Shanice was very helpful to me changing…
Shanice was very helpful to me changing my direct debit start date shanice has been very helpful everytime I've got in touch shanice keep up the good work
Sounds absolutely Awful
Sounds absolutely Awful. I was given a Low quote because the actual Excess was well over£3000 pounds!!!. How on earth can an insurance company get away with this ... I have a two year old car so it's worth a lot more that 3Grand. This lot should be shown the Door in my opinion. Terrible 😔
Fantastic service
Fantastic service and very accommodating of our circumstances and situation
Shanice helped online
Shanice helped online. Online chat was a little slow, but my cancellation due to selling my car was processed in less than 5 minutes 👍
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








