Im a new customer and needed to make some tweaks to my policy. Joe B was my agent who answered all my questions and explained everything fully and even confirmed he cover I had and asked if I needed t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Took our car insurance yesterday and had a couple of queries after logging in. Live chat with Joe was quick, short wait and answered all my questions. So far so good pleased with my interaction as fi... Näytä lisää
So far, have instigated a motor policy with One Direct. Certainly a good price to tempt me away from the company I was with for a few years. I queried, after instigating the policy, how I avail myself... Näytä lisää
Joe was extremely helpful! Fast response with clear instructions on when my documents will be ready. Would absolutely encourage anyone to use this insurance company, great price and will be using agai... Näytä lisää
Yrityksen tiedot
- Vakuutusmyyjä
- ja myös
- Vakuutusyhtiö
Yrityksen kirjoittama
At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it.
Yhteystiedot
Yhdistynyt kuningaskunta
- onedirectinsurance.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Car insurance review
Spoke with Joe about my NCB he explained what I needed to do before he could change it for me. He also talked through other products for my insurance with me to make sure I was getting the cover I needed from my new policy. Replies were quick and I feel fully informed.
Excellent service from Shanice
Shanice was prompt, polite and helped with my query very quickly.
Really good experience
Really good experience with Joe via chat to update my policy details! Thank you 😊
Shanice was really efficient in dealing…
Shanice was really efficient in dealing with my query and answering all additional questions I had. Thank you
Shanice B 🫶
Shanice B 🫶
Excellent customer service explained everything and even helped again when the connection thank you 😊
Fantastic customer service …
Chatted with Joe as I needed to change payment date, dealt with my query very quickly and efficiently, friendly to boot, all round a very positive experience
The representative was very…professional
The representative was very professional and helped me through the whole process. Very quick with her answers. Shanice is a credit to the company
Joe was so helpful
Joe was so helpful, knowledgable and would be very happy to use his help again! Thank you so very much!
Shanice was swift with the answers to…
Shanice was swift with the answers to my questions
Had a chat with Joe regarding a new…
Had a chat with Joe regarding a new quote. He was very detailed, efficient and pleasant with the conversation. Recommended.
Tip top customer service
Im a new customer and needed to make some tweaks to my policy. Joe B was my agent who answered all my questions and explained everything fully and even confirmed he cover I had and asked if I needed to upgrade anything else I had. Wonderful experience, very happy customer!
I was helped quickly and efficiently…
I was helped quickly and efficiently and my problem was resolved within 30 minutes by the web chat
Professional, effective
Quick, professional response from Shanice, understood the trouble shooting algorithm & implemented a resolution promptly, ensuring the IT team would follow up to ultimately resolve the issue encountered
Joe was very helpful
Joe was very helpful and supported me with the query within minutes
Very quick and responsive chat line
Very quick and responsive chat line with Joe, helping me to manage the on line portal. Efficient, helpful and plain speaking. Well done Joe.
Shanice was very helpful regarding…
Shanice was very helpful regarding sorting immediate cover
Had an online chat with Shanice who…
Had an online chat with Shanice who immediately changed my DD date to a better date for me. Very quick and helpful. Thank you
Shanice …
A very helpful young lady called Shanice put my mind at rest on a newly acquired policy, as I wasn't sure what is included.
All good
Joe was very helpful and talked me…
Joe was very helpful and talked me through everything , so far good customer service.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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