Just had a chat with Joe who helped me not make a massive mistake over no claims bonus ! Thank you Joe fast and helpful on what could have been costly Go compare is an excellent site though with cl... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Im a new customer and needed to make some tweaks to my policy. Joe B was my agent who answered all my questions and explained everything fully and even confirmed he cover I had and asked if I needed t... Näytä lisää
A very competitive and quick procedure to change from my existing provider. The cover for what I need and what is included seems very good. The Live Chat with 'Joe' was also quick and they answered my... Näytä lisää
Made an error on my policy. Joe was very quick to resolve it and helpful. I accessed the live chat easily and within 3 minutes of explaining my issue it was resolved and I could go about my day. Great... Näytä lisää
Yrityksen tiedot
- Vakuutusmyyjä
- ja myös
- Vakuutusyhtiö
Yrityksen kirjoittama
At One Direct, we believe insurance should be simple, stress-free, and tailored to you. That’s why we’ve built an entirely online experience designed to put you in control—no paperwork, no call queues, just straightforward cover when and where you need it.
Yhteystiedot
Yhdistynyt kuningaskunta
- onedirectinsurance.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shanice help me immensely thank you.
Shanice was very helpful and set my…
Shanice was very helpful and set my mind at rest by dealing with my query.
I would like to thank Shanice for the…
I would like to thank Shanice for the speedy and uncomplicated way she resolved my issue.
I also want to thank Abbie at One…
I also want to thank Abbie at One Direct Insurance for her excellent support. It's unusual for online chats to go so smoothly and quickly. It's great to talk to somebody who knows what they are on about and gets things done. 10/10 Abbie :)
Excellent customer service from Shanice
I recently purchased car insurance but decided to cancel soon after. I spoke to SHANICE and she was brilliant and understanding of my decision to cancel and made the whole situation very easy and facilitated the refund and cancellation of the policy very smoothly.
Just dealt with Shanice on LiveChat … EXCELLENT
Just dealt with Shanice on LiveChat - what an easy experience! Thank you
I just purchased insurance today then I…
I just purchased insurance today then I had to amend a few things .
I cannot believe how smooth it was with the help of the lovely SHANICE I would 100% recommend this insurance company especially if you have shanice helping you
Well done and thank you for a very smooth transaction shanice .
Abbie was helpful knowledgeable and a…
Abbie was helpful knowledgeable and a fast typer too! I do wish she could train other ppl in their chat services... This is the kind of helpful no problem attitude that is so badly needed elsewhere. Well done Abbie and thank you
Shanice was amazing
Shanice was amazing. Very helpful and quick on response
One Direct Support
Shanice was really helpful and resolved my issue
Shanice was very clear
Shanice was very clear in her information and requests from me. She was quick in responding and sorted my queries very effectively, thank you!
Very easy to chat to advicer and clear…
Very easy to chat to advicer and clear instructions
I want to thank Abbie at One Direct…
I want to thank Abbie at One Direct Insurance for her prompt and efficient help. I don't know how, but I had somehow managed to be in the wrong chat room, (One Call Insurance), for at least half an hour wasting my time. Thankfully, Abbie was able to resolve my query quickly. Many thanks.
Abbie was brilliant!
Using the online chat system
Abbie was able to answer my question and dealt with my query promptly
Abbie was very helpful and dealt with…
Abbie was very helpful and dealt with my enquiry efficiently and quickly. Very pleased!
Very thorough and efficient
Very thorough and efficient. Excellent pricing for my car insurance. On line chat sorted out an issue within minutes. Would recommend.
Just had a call with Abbie
Just had a call with Abbie. My issue was resolved satisfactorily, despite my poor explanation of the issue! Many thanks, Abbie
Had a problem purchasing a policy but…
Had a problem purchasing a policy but Shanice B was very quick and efficient. Thank you!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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