Great price, could not be matched anywhere else. Please do be aware delivery is 7-10 days not immediate so allow time if needed quickly. Queries raised with Customer Service dealt with promptly and ef... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I’m writing this so I can actually get a response from the company. Order a week ago, only small item however did expect it to be dispatched a week in. Iv emailed and nothing. Iv rang to follow up an... Näytä lisää
Yritys on vastannut
Great knowledge and demonstrations of all the prams/travel systems. Advice is invaluable too, Waleed in Leeds knew all his stuff and gave great advice when we were unsure of what would be most suit... Näytä lisää
We had a fantastic experience today visiting the store to look at Silver Cross prams. Waleed was brilliant from start to finish – extremely attentive, knowledgeable and professional. He took the time... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Newbie and Me Baby Store, your trusted source for top-notch baby essentials in the UK! As a family-run business with locations in Leeds, Crewe And Birmingham we bring you a diverse range of renowned brands like iCandy, Cosatto, Silver Cross, and many more. Explore our stores for an extensive selection of Strollers, Prams, Travel Systems, Car Seats, Nursery Furniture, and Accessories.
Yhteystiedot
1 Springwell Ct, LS12 1AL, Leeds, Yhdistynyt kuningaskunta
- 0113 532 0006
- online@newbieandme.co.uk
- newbieandme.co.uk
4,2
Hyvä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 69 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience
We had a great experience in choosing a new carseat. Waleed was very personable and knowledgeable, we are really happy with the item we chose and the service.
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our staff, service, and pricing. We always aim to provide clear information and great value, so it’s fantastic to know you had such a positive experience. We truly appreciate your support and look forward to welcoming you back again!
Excellent staff and service
Excellent staff and service, explained all and great pricing
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our staff, service, and pricing. We always aim to provide clear information and great value, so it’s fantastic to know you had such a positive experience. We truly appreciate your support and look forward to welcoming you back again!
Waleed was very helpful
Waleed was very helpful. We went in just to look and ended up ordering a pram he was really honest and helpful and wasn’t like your normal regular pushy sales man whilst also given you all the options available!
13. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re delighted to hear that Waleed was so helpful and made your experience enjoyable.
It’s great to know that you felt comfortable exploring all the options without any pressure, while still receiving honest and helpful advice. We’ll be sure to pass your kind words on to Waleed.
We hope you love your new pram, and thank you for choosing us! 😊
Great store!
Found out about this store on Instagram, great selection and friendly staff. Waleed was very helpful demonstrating the different pushchairs and car seats and answering our many questions. Would definitely recommend!
13. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review! We’re delighted that you found us through Instagram and enjoyed exploring our selection.
It’s wonderful to hear that Waleed was helpful in demonstrating the different pushchairs and car seats and answering all your questions. We’ll be sure to pass your kind words on to him!
Thank you for your recommendation, and we hope to see you again soon! 😊
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review!
Good price on a new car seat in a sale
Good price on a new car seat in a sale. Staff wanted us to have longevity and a good price.
13. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you for your lovely review! We’re pleased to hear you were able to find a great car seat at a good price during our sale.
It’s fantastic to know that our team took the time to understand what you were looking for and helped you choose an option that offers both great value and longevity. We really appreciate your kind words and hope you enjoy your new car seat! 😊
Olivia was amazing and a great help!
Olivia was amazing and a great help
Ordered our Nuna pram
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review!
Waleed was very welcoming and helpful
Waleed was very welcoming and helpful, showing us around all the options in store!
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review!
We had a great experience with Jade at…
We had a great experience with Jade at the Crewe store. Jade was so helpful and advised us on many different double pushchair options and what could work for our growing family and we purchased an additional car seat too. We’d highly recommend Jade at Newbie and me at Crewe thanks you are a star.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review! We’re delighted to hear you had such a great experience with Jade at our Crewe store.
It’s fantastic to know that Jade took the time to talk you through the different double pushchair options and help you find something that works for your growing family. We’re also pleased she could help you find an additional car seat too!
We’ll be sure to pass your lovely comments on to Jade she really is a star! ⭐ Thank you for recommending Newbie and Me, and we hope you enjoy your new purchases. 💛
Great store
Great store. Waleed was very friendly, informative and helpful.
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review!
Me and my partner travelled here from…
Me and my partner travelled here from Nottingham to look at prams. We were warmly welcomed, given time to look around and then approached for a demonstration with the pram we liked. The gentleman was very informative and made the process feel less overwhelming. We decided on a pram and he took us through all the information we needed and made sure we would have the pram in time and delivered to our house.
A lovely experience :))))
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re thrilled to hear that you and your partner made the journey from Nottingham to visit us. 😊
It’s great to know you felt warmly welcomed and had plenty of time to look around before receiving a demonstration of the pram you liked. We’re especially pleased that our team could provide all the information you needed and make what can sometimes feel like an overwhelming decision much easier.
We’re delighted you found the perfect pram and that we could arrange delivery to your home in time. Thank you for choosing Newbie and Me. we really appreciate your kind words and hope you have a wonderful experience with your new pram! 💛
Newbie & Me
Good range of products. Very helpful team who demonstrated all the equipment to us and answered all our questions. Waleed and Ameer were especially helpful and friendly. Competitive prices.
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review! We’re delighted to hear you enjoyed our range of products and found the team helpful and friendly.
It’s great to know that Waleed and Ameer were especially helpful, taking the time to demonstrate the equipment and answer all your questions. We’re also pleased you found our prices competitive!
We’ll be sure to pass your lovely feedback on to Waleed and Ameer. Thank you for choosing Newbie and Me, and we hope to see you again soon! 😊
We visited the Crewe store today and…
We visited the Crewe store today and had a fabulous experience!
We were served by Olivia, who took plenty of time out with us to try different prams, fit them in the car, fit the car seat in and compare different ones!
Would highly recommend!
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re delighted to hear that you had such a fabulous experience at our Crewe store. 😊
We’ll be sure to pass your kind words on to Olivia , it’s fantastic to hear how helpful, patient and knowledgeable she was in helping you find the right pram and car seat.
We really appreciate your recommendation and hope to see you again soon! 💕
Fuming!!
Absolutely terrible service!! Wish I could give 0 stars!
I bought a Bugaboo Butterfly 2 bumper bar at the beginning of August from their online store. When I bought it, it was in stock and would be delivered within 7-10 days. Day 10 came and no delivery update. Then an email comes through saying it's going to be delayed a week! I was promised it would be here for my holiday in September... It's now over a month since I ordered and I haven't received my item. I haven't received any email updates and customer service don't seem to be responding to my emails.
I want to cancel my order as it's clearly not going to be delivered. But reading some of these reviews it would seem I might have a fight on my hands to get my money back.
My last resort is to write a review and see if they respond!
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
We’re sorry to hear you’re disappointed with your experience.
We would like to clarify that you were made aware of the delay to this item and that it would not be arriving within the original estimated timeframe. We understand that delays can be frustrating, particularly when you were hoping to have the item in time for your holiday, however the updated delivery timeframe was communicated to you.
We can also confirm that the order has since been delivered, so we are no longer able to cancel the order. If you no longer require the item, you are welcome to return it to us in accordance with our returns policy, and we can process the return once the item has been received back with us.
We’re also disappointed to hear that you feel your emails were not responded to, as we always aim to assist customers as promptly as possible.
We appreciate your feedback and hope this clarifies the situation.
ickle bubba pram
Came to look at a ickle bubba pram system today just as a walk in, met at the door by Waleed. Very welcoming and knowledgeable! Didnt feel pressured to buy and given time to test it all out. Can't wait to collect in November. Thank you for making it a great and easy experience.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! It was a pleasure meeting you and helping you choose your Ickle Bubba pram system. We’re so pleased to hear that you felt comfortable taking your time to explore and test everything without any pressure.
We really appreciate your kind words about Waleed and are delighted that he could make your experience so easy and enjoyable. We can’t wait to see you again in November for collection! 💕
Prams
Was made to feel welcome when greeted. Explored options and given demonstrations of the full use for the products. Supper helpful and got a great deal
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your fantastic review! We’re delighted to hear that you felt welcome from the moment you arrived and that our team could take the time to demonstrate the products and help you explore your options.
It’s great to hear you found us super helpful and were happy with the deal you received. We really appreciate your support and hope you enjoy your new products! 😊
Been today to buy a pram for a first…
Been today to buy a pram for a first time mum.
The man with lovely hair was massively helpful with no pressure to buy but gave us a great deal. Fab experience and wasn’t hugely busy giving us time to have a proper look around.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re so pleased to hear you had such a fab experience, especially as a first-time mum. We always want our customers to feel comfortable, take their time, and never feel pressured into making a decision.
We’ll definitely pass on your kind words to the “man with the lovely hair” we’re sure he’ll be very pleased! 😂 Thank you for choosing us, and we hope you absolutely love your new pram. 💕
Waleed was very good to us
Waleed was very good to us, patient and really got us a great deal.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you for the lovely review!
Waleed supported us over two day
Waleed supported us over two days showing us multiple prams. Seamless experience letting us test everything and even placing in our boot to get a feel for space.
Want to add another lady aided too can't remember her name but was really helpful too.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review! We’re delighted to hear that Waleed was able to support you over the two days and make the whole experience seamless and stress-free.
We always want our customers to feel comfortable taking their time, testing different options and making sure everything works for them including checking it fits in the boot! 😊
We really appreciate your kind words and thank you for choosing us. We hope you love your new pram! 💕
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Absolutely brilliant service from start to finish. We originally bought our Egg pram from here, so when we needed a double pram for our growing family, we knew we wanted to come back.
We visited last month fully expecting to buy a Bugaboo, but rather than just taking our money, the team advised us to wait as they had a new arrival coming in that they thought would be perfect for what we needed. We went back today, absolutely loved their recommendation and ended up getting everything we needed for £399!
It’s so refreshing to shop somewhere that genuinely wants to find the right product for you rather than simply make the most expensive sale. They really looked after us, gave us honest advice and ultimately saved us a lot of money.
We’ve now bought two prams from them and wouldn’t hesitate to come back again. Thank you so much! 🤍
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for such a wonderful review and for continuing to choose us for your growing family! 🤍
It honestly means so much to know that after your experience purchasing your Egg pram with us, you trusted us enough to come back when you needed a double pram.
We’re especially pleased that our team could recommend an option that was right for your needs rather than simply encouraging you to buy the most expensive product. Taking the time to understand what each family actually needs is so important to us, and we’re thrilled that you loved the recommendation and managed to get everything you needed for £399!
Thank you again for your continued support and for your kind words. We’re so grateful to have you as a returning customer and look forward to seeing you again in the future. Wishing you and your growing family lots of happy adventures with your new double pram! 🤍
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