Great price, could not be matched anywhere else. Please do be aware delivery is 7-10 days not immediate so allow time if needed quickly. Queries raised with Customer Service dealt with promptly and ef... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I’m writing this so I can actually get a response from the company. Order a week ago, only small item however did expect it to be dispatched a week in. Iv emailed and nothing. Iv rang to follow up an... Näytä lisää
Yritys on vastannut
Great knowledge and demonstrations of all the prams/travel systems. Advice is invaluable too, Waleed in Leeds knew all his stuff and gave great advice when we were unsure of what would be most suit... Näytä lisää
We had a fantastic experience today visiting the store to look at Silver Cross prams. Waleed was brilliant from start to finish – extremely attentive, knowledgeable and professional. He took the time... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Newbie and Me Baby Store, your trusted source for top-notch baby essentials in the UK! As a family-run business with locations in Leeds, Crewe And Birmingham we bring you a diverse range of renowned brands like iCandy, Cosatto, Silver Cross, and many more. Explore our stores for an extensive selection of Strollers, Prams, Travel Systems, Car Seats, Nursery Furniture, and Accessories.
Yhteystiedot
1 Springwell Ct, LS12 1AL, Leeds, Yhdistynyt kuningaskunta
- 0113 532 0006
- online@newbieandme.co.uk
- newbieandme.co.uk
4,2
Hyvä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 69 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Olivia was really informative and…
Olivia was really informative and helpful. A great service overall, would definitely recommend.
28. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
We’re delighted to hear that Olivia was so informative and helpful during your visit. We’ll be sure to pass your kind words on to her she’ll be so pleased to hear them! 😊
It’s fantastic to know that you had such a great experience with us, and we really appreciate you recommending Newbie & Me Baby Store.
Thank you for choosing us, and we hope to see you again soon! 🤍
Staff were super friendly and helpful
Staff were super friendly and helpful, we didn’t feel rushed at all and were able to test and try different pushchair systems without any pressure.
Great experience overall!
28. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 🤍
We’re so pleased to hear that you found our team friendly and helpful, and that you felt comfortable taking your time to explore and try out the different pushchair systems.
Choosing the right pushchair is a big decision, so we always want our customers to feel relaxed, informed and never pressured. It’s wonderful to know that you had such a positive experience with us! 😊
Thank you for choosing Newbie & Me Baby Store and for taking the time to share your experience. We really appreciate your support! 💕
Brilliant service and very friendly…
Brilliant service and very friendly staff helped us every step of the way from choosing the right push chair for us to the perfect colour would highly recommend
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
We’re so pleased to hear that you received such brilliant service from our team. It’s fantastic to know that we were able to support you every step of the way, from choosing the right pushchair to finding the perfect colour! 😊
We really appreciate your kind words and recommendation. We hope you absolutely love your new pushchair and enjoy many wonderful adventures with it! 💛
Thank you for choosing Newbie & Me Baby Store!
Olivia was really helpful
Olivia was really helpful! Made our decision really easy. She helped us compare two travel systems and with her knowledge and customer service it made our decision really easy.
27. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
Super Helpful Staff
Liv was super helpful in the store with our car seat queries. Happy with our purchase from here and service. Would happily one back again.
27. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
We came looking for a travel system and…
We came looking for a travel system and Waleed was very helpful and knowledgeable about the different systems without being pushy. We weren't ready on our first visit to buy it but he gave us a couple of weeks to think about it and honoured the price on our return.
27. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
We’re delighted to hear that Waleed was able to help you explore the different travel systems and provide you with all the information you needed, without any pressure. We believe choosing the right travel system is a big decision, so we’re always happy to give you the time and space to make the choice that’s right for you.
It’s fantastic to hear that you returned to us after having some time to think, and we’re pleased that we were able to honour the original price for you. We’ll definitely pass your kind words on to Waleed! 😊
Thank you for choosing Newbie & Me Baby Store and for trusting us with such an important purchase. We hope you love your new travel system! 💛
Great customer service and…
Great customer service and knowledgeable staff. Waleed was super nice
27. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
Waleed was extremely helpful
Waleed was extremely helpful and Informative.
We were able to take a look at the exact travel system we had in mind and Waleed was able to answer any questions we had.
Ordering was easy and delivery time was very quick.
Thank you!
26. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
We’re delighted to hear that Waleed was able to help you find the exact travel system you were looking for and answer all your questions. We’ll be sure to pass your kind words on to him, he’ll be so pleased to hear them! 😊
It’s also fantastic to know that you found the ordering process easy and that your delivery arrived so quickly. We always aim to make the whole experience as smooth and stress-free as possible.
Thank you for choosing Newbie & Me Baby Store and for taking the time to share your experience with us. We really appreciate your support and hope you love your new travel system! 💛
Amazing experience
We came in not having any idea about travel systems or what we wanted. All the staff were amazing and so informative and helpful, never once were they pushy or trying to sell the most expensive. Waleed was amazing and gave a full demo of the pram we were looking at and provided so much information! He was amazing and knew everything about the products😊
26. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for taking the time to leave such a lovely review! 💕
We’re so pleased to hear that you felt supported and informed during your visit. We completely understand that choosing a travel system can feel overwhelming, especially when you’re not sure where to start, so it’s fantastic to know that our team were able to make the experience comfortable and enjoyable without any pressure.
We’ll be sure to pass your wonderful feedback on to Waleed. It’s great to hear that his product knowledge and detailed demonstration helped you feel confident in your choice. 😊
Thank you for choosing Newbie & Me Baby Store and for recommending our team. We really appreciate your kind words and hope you love your new pram! 💛
Staff were informative and really…
Staff were informative and really helpful. Price was great too. Would recommend
26. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
I had an amazing experience
I had an amazing experience, Jade is so knowledgeable and made me feel very comfortable, thank you so much. I highly recommend this store 😊
26. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! 💕
We’re absolutely delighted to hear that you had such an amazing experience with us. It’s wonderful to know that Jade made you feel comfortable and was able to share her knowledge to help you throughout your visit.
We’ll be sure to pass your kind words on to Jade, she’ll be so pleased to hear them! 😊
Thank you for recommending Newbie & Me Baby Store and for choosing to shop with us. We really appreciate your support! 💛
Bham store
My sister and I visited the Bham store. We were seen by Aqeel who was super helpful and answered all of our questions efficiently. Scott the manager was also lovely and friendly. I decided to go ahead with the Nuna Triv as it met all my needs and it was within my budget.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review! 💛
We’re so pleased to hear that you and your sister had such a lovely experience in our Birmingham store. It’s great to know that Aqeel was able to help, answer all your questions and make your visit a positive one. We’ll also be sure to share your kind words with Scott!
We’re delighted that you found the Nuna TRIV to be the perfect choice for your needs and budget. We hope you absolutely love your new pushchair and enjoy lots of lovely adventures together.
Thank you for choosing Newbie & Me Baby Store and for taking the time to share your experience with us. It really means a lot to the whole team! 💕
Amazing experience in the Crewe store
Amazing experience in the Crewe store. Meg and Ameena made the process of buying a pram easy. Brand delay but communication was clear and informed me which I liked. Wouldn’t go anyone else and will recommend.
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re delighted to hear you had such a positive experience at our Crewe store.
It’s fantastic to hear that Meg and Ameena made the process of choosing and buying your pram easy and stress-free. We’re also pleased that the communication around the brand delay was clear and kept you informed throughout, we know how important it is to know exactly what’s happening when you’re waiting for something so important.
We really appreciate your kind words, recommendation and continued support. We’ll be sure to pass your lovely feedback on to Meg and Ameena!
We hope you enjoy your new pram and look forward to welcoming you back in the future. 💛
Five stars for Waleed and the team in Leeds
I’d done what I thought was an absurd amount of research into compact pushchairs and had pretty much settled on the Joolz Aer2. I only popped in to handle one before buying it from them (supporting independent business, etc.). In my head, it was a done deal.
Waleed in the Leeds branch took the time to demonstrate it alongside models from various other manufacturers (Egg, Cosatto and Joie among others) explaining the differences, the fiddly bits and letting me try them properly. I ended up buying a Joie Parcel, which felt much better suited to me, had what we needed and was considerably cheaper.
He was prepared to beat the internet prices on all of them (which is mad, as I was thoroughly expecting to pay a little premium for buying from a store), so the prices were excellent, but the service was what really sold it. He could easily have taken my money for the more expensive stroller I’d walked in wanting. Instead, he listened and helped me choose something that actually suited us.
I thought I’d researched this to death, but it just goes to show that nothing beats going into a shop and talking to a friendly, knowledgeable person. You can compare specifications until your eyes fall out; you still need to get your hands on the things, fold them, unfold them, and work out all their little quirks.
Waleed has completely won my business. We’ll need a new non-ISOfix car seat before long and I won’t be going anywhere else. A flawless experience. Thank you!
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for taking the time to leave such a fantastic and detailed review!
We’re delighted to hear that Waleed was able to help you find the right pushchair for your needs. It’s especially lovely to hear that, despite arriving with your heart set on the Joolz Aer2, you left with the Joie Parcel and felt confident that you’d made the right choice for you and your family.
We believe that’s exactly what great in-store service should be about, listening to what you actually need, giving you the opportunity to compare products properly, and making sure you leave with something that’s right for you, rather than simply selling you the most expensive option.
We’re also pleased that Waleed was able to offer you a great price. We’ll be sure to pass your kind words on to him, we know he’ll really appreciate them.
Thank you again for choosing to support an independent business and for putting your trust in us. We’re thrilled to have won your business and look forward to helping you again when it’s time for that next car seat!
Wishing you many happy journeys with your new Joie Parcel
A lovely experience today visiting…
A lovely experience today visiting Newbie and Me in Crewe. Amazing help from Meg she was able to answer all our questions and give honest opinions to help us buying the right bundle for us! As a same sex couple we have been to high street brands and not even been acknowledged by staff so this experience was extremely special. We were made to feel so welcome by both Meg and Jade who were working. Would highly recommend a visit to this store, it was well worth a hour drive. We wouldn't use another store now and will be returning for any future needs.
19. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for taking the time to share such a lovely review. We’re absolutely delighted to hear that you had such a positive experience with us at our Crewe store.
It’s wonderful to hear that Meg was able to answer all your questions, offer honest advice and help you choose a bundle that was right for you. We’re also so pleased that both Meg and Jade made you feel genuinely welcomed and comfortable during your visit. Everyone should feel listened to, respected and valued when shopping with us, and it means a lot to know that this came across during your visit.
Thank you for making the journey to see us and for your kind recommendation. We’ll be sure to share your lovely feedback with Meg and Jade. We look forward to welcoming you both back again for all your future baby needs! 💛
Nice and simple experience
Nice and simple experience. Jade talked us through all the options available based on what we wanted out of the products available. Great with the paperwork side of things and made everything really simple!
19. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re delighted to hear that Jade made your experience nice and simple. It’s great to know she took the time to talk you through the different options and helped you find products suited to what you were looking for.
We’re also pleased she made the paperwork straightforward and hassle-free. We’ll be sure to pass your kind words on to Jade. Thank you for choosing us, and we hope to welcome you back again soon! 💛
Leeds branch- Robert was fantastic and…
Leeds branch- Robert was fantastic and very helpful, showing us how to assemble all the parts and explained the bundle to us.
19. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your lovely review! We’re delighted to hear that Robert was so helpful during your visit to our Leeds branch. It’s great to know he took the time to explain everything clearly and show you how to assemble all the parts, as well as talk you through your bundle.
We’ll be sure to pass your kind words on to Robert. Thank you for choosing us, and we hope to see you again soon! 💛
We were made to feel very welcome
We were made to feel very welcome. We had booked an appointment, it was the owner that showed us everything we wanted. He gave his valued knowledgable opinions but didn’t force us into anything. Created a personal bundle. Would definitely use again.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review! We’re delighted to hear that you felt so welcome during your appointment and that you had a positive experience.
It’s great to know that our advice and knowledge were helpful while still giving you the freedom to make the choices that were right for you. We’re also pleased we could put together a personalised bundle to suit your needs.
Thank you for choosing us and for your kind recommendation. We look forward to welcoming you back again in the future! 💛
Jade was exceptional and super helpful
Jade was exceptional and super helpful
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Thank you so much for your wonderful review!
Online store has poor communication
I placed an order for a Cosatto wow xl on the 9/9/2026. Website/online store said it was available and in stock, with expected delivery 3-5 days after dispatch. You have to download an app called shop/shopify to be able to track order, which I did and on the 14/9/2026 there was still no update on dispatch, just said waiting for details. I messaged the online store as there seems to be no phone number to contact, and just got a reply that the item I ordered that was in stock was somehow out of stock and it would be dispatched a couple of days after the 21/9/2026, so I might have been lucky to recieve 3 weeks after I ordered. I messaged back and asked to cancel the order as I had ordered it based on the fact it was in stock, and recieved no reply. I messaged again on the 15/9/2026 to ask for order to be cancelled as I would need to order elsewhere. Later on the 15/9/2026, the product was dumped on the street outside the delivery address by DPD. DPD have put that I recieved the package but I was not actually there so not sure how they thought that’s possible, and nobody else was there to accept delivery. Luckily the product was not stolen or damaged or wet from being left so carelessly. The next day I got a reply finally the tone of which I can only assume the message was generated by Ai or chat gpt, that there was great news they have actually managed to deliver my product the way they were meant to on me placing the order, saying they had dispatched earlier than expected, when it was actually several days later than expected. The shop/shopify app still doesn’t register that the delivery is even dispatched never mind delivered. I would not use again personally, and could only recommend on the basis that even if the item says in stock you do not care or need the product soon as apparently it being listed in stock on the website is not accurate. But if you ask for the order to be cancelled then they will suddenly find the item to send you. So I guess you can try that.
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Newbie and Me Baby Store
Dear Kathleen,
Thank you for taking the time to share your feedback. We appreciate the opportunity to clarify the details regarding your order for the Cosatto Wow XL.
You placed your order on Wednesday, 9th September, which carries a stated delivery window of 3 to 5 working days. As weekend days are non-working, the delivery completed by DPD on Tuesday, 15th September, was fulfilled on the 4th working day, meeting our standard shipping timeframe
This item was dispatched directly from our supplier. When you requested an update on 14th September, we contacted the supplier, who provided an estimated date of 21st September. We passed this estimate directly to you, and we completely understand how receiving this conflicting date caused confusion and concern.
Due to the estimated delay, you submitted cancellation requests on 14th and 15th September. However, because the supplier had already processed and dispatched the item, we were unable to stop the shipment in transit before it arrived.
If you require any further assistance or wish to discuss any further, please contact us directly at hello@newbieandme.co.uk
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