Nectr Arvostelua 

Amazed by how well the service was.
I have just been switched over to Nectr and they are brilliant. Little slow however they are still brilliant, they have a great team, would definitely recommend signing up with them.

Rachel turned up at my door and made my morning! She was so lovely, we had a great conversation and a laugh and she signed up! I have been wanting to change providers for a while and this was a perfect switch. So glad she turned up at my door 😊

Thanks Rachel! X

Simple, easy, quality and well priced service with local support.

Excellent customer service. Awesome rates. Recommended.

Monthly estimated bills don't work in my favour.

Hands down this is the best Electricity company I've ever used.
Talk about perfect timing, I had just moved into my apartment & was running around Marrickville Metro from one supermarket to the next as I had to buy groceries, glasses etc & these guys had stopped me outside of Woolworths. Normally I just say no thanx & keep walking especially as I was in such a rush this day. But the two guys promised me 5 mins & their incredible customer service skills & efficiency was above & beyond. We actually talked about Interior design & Styling as I'm a stylist & spent 2 mins talking about the Electricity plan as I was in the market for one. SOLD....
You weren't pushy,, spammy or salesy. And my bills are so super cheap, I've recommended you to others & a friend has signed up as well.

Liz was awesome quick to respond to my questions via email She then called me to help me with my gov rebate and set it up on the spot with me. Really enjoying Nectr. So far they've been on the mark with helping us every step of the way

Loved dealing with Nectr! No long wait times when contacting customer service, Aussie call centre with people who speak AND understand English and well priced electricity. All in all a great company to deal with.

Mark and Jai were absolutely brilliant. They were honest and factual and showed me exactly what I would save. It was all done in a matter of minutes. Both were very professional and friendly. I was totally happy by the end of the conversation and pleased they knocked on my door. Well done guys! Happy new customer indeed.
Rachel

Telling us they constantly underestimate our power usage. Last month was $250 this month is $350 based on an ESTIMATED usage. This is a house of 2. Also takes out unauthorised payments from card's.

Excellent customer service. The team has answered promptly to my complaints and resolved the issue straight away. I am looking forward to continuing with Nectr.

Nectar get back to you straight away with any questions you have and make it really easy to communicate, monthly bills in smaller chunks makes budgeting easier

Thanks for making it easy to make a new connection

Customer service could be improved. Also could improve the procedure of relocating house because when a customer relocates they have to start a whole new acct so any credit that is on the old acct is left sitting there and not transferred. Also would like to see a different payment option such as bpay available for people to make regular weekly payments.

Nice , Quick, Friendly service

I had quite a few questions and they were answered so that I understood completely. I spoke to 5 members of staff (I had to phone back a few times.) and all were courteous, understanding, and respectful at all times.

Ronald was super helpful and understanding while I went through some challenges with my previous provider. Thank you Ronald.

We had an adjustment made to our bill because of a meter reading that was incorrect and this was done immediately for this months bill. It was a prompt response when I emailed and the changes were made instantly. Thank you for being easy to communicate with and straight forward.