A true diamond in online shopping. Fabulous skiwear next day delivery is standard. Lots of stock. Prompt On line customer support . I have placed so many orders and never been let down. I NEVER bother... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very disappointed. I bought this ski suit because it looked very stylish, but unfortunately it’s not fit for skiing at all. It doesn’t keep you warm and scratches almost instantly, which is disappoi... Näytä lisää
Yritys on vastannut
Great suit, pricier side but you are paying for quality and warmth! Other ‘high st’ brands at similar price do not offer as good quality and practicality. The suit was stylish and warm and practical f... Näytä lisää
I purchsed the red racre stripe base layer set, red headband, black headband and the white face & neck gaiter and it's a 10/10 — sleek, chic, and seriously stunning! The color pops beautifully and mak... Näytä lisää
Yhteystiedot
Riverbank House, 1 Putney Bridge Approach, SW6 3JD, London, Yhdistynyt kuningaskunta
- info@mysundayski.co.uk
- mysundayski.co.uk
3,3
Keskitasoinen
488 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Appalling quality
Can you explain exactly how are you supposed to ascertain if an item is fit for purpose (in this case it was wholly inadequate in both texture and ‘feel’ for £25 of my hard earned money). I think it’s fair to expect an item of value, warmth and half decent quality for that sum? I think items that are deemed insubstantial should be able to be returnable within the week of delivery. When clearly obvious it is unworn, untouched and barely opened. This is not only a waste of time & money but I’m disappointed in the lack of customer support. It is Interesting to note you seen quite capable of responding on this platform but failed to respond to my email?
Leopard print gaitor & neck protector. Appalling quality - really thin, flimsy and ‘cheap’ feeling. Expensive for what is offered. Also, be warned…. you can’t return it if you don’t like it - utter waste of money.
30. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi,
Thank you for your feedback, and we’re sorry the gaiter didn’t meet your expectations.
Our leopard print gaiter is made from bamboo, organic cotton and fleece, to ensure it’s super soft, lightweight and breathable.
For hygiene reasons, we’re unable to accept these back which is displayed on the product page and in our returns policy. You can find more information here: https://www.mysundayski.co.uk/pages/returns-exchanges.
If you have any questions, please contact us support@mysundayski.co.uk and we’ll be happy to help.
Warm regards,
My Sunday Ski
This snowsuit fits pretty small I’m a…
This snowsuit fits pretty small I’m a US SIZE 8 and I’m wearing a large that’s very tight. The biggest size is extra large which is sold out. Clearly this is made in China
30. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Janice,
Thank you for taking the time to share your feedback. We’re sorry to hear the fit wasn’t what you expected.
We provide detailed measurements on the product page, along with our Fit Guide, to help customers choose the best size possible: https://www.mysundayski.co.uk/pages/fit-guide.
We’re sorry the size XL is out of stock and you can sign up to back in stock notifications on the product page to be the first to hear when it’s available again.
If you have any other questions, please contact support@mysundayski.co.uk and we’ll be happy to help.
Warm regards,
My Sunday Ski
The pants(leggings) are not long enough…
The pants(leggings) are not long enough for a size large and your boots will put pressure and make a bad wound.
Im tall and slim
29. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Goli,
Thank you for your feedback and we’re sorry to hear that the item didn’t fit as expected.
We recommend checking our size guide and the detailed measurements on the product page before placing an order, as this can help ensure the best fit for you. You can also find more information on our Fit Guide here: https://www.mysundayski.co.uk/pages/fit-guide.
If you have any questions or need assistance selecting the right size, please don’t hesitate to reach out to us at support@mysundayski.co.uk and we’re always happy to help.
Warm regards,
My Sunday Ski
I need to do some returns/exhanges and…
I need to do some returns/exhanges and no one has answered me for four days.
28. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Liza,
Thank you for your feedback, and we’re sorry to hear about your experience.
We appreciate your patience during this busy period for our Customer Service team and can confirm we’ve responded to you within our timeframe.
Our returns portal is available directly on our website under Help > Start a Return, or in our returns policy: https://www.mysundayski.co.uk/pages/returns-portal. There’s no need to contact us to arrange a return unless you have any questions which we’ll be happy to assist with.
For more information, you can also view our full returns policy here: https://www.mysundayski.co.uk/pages/returns-exchanges.
Warm regards,
My Sunday Ski
TERRIBLE experience
TERRIBLE experience. I e-mailed and got NO response. The ski pants I ordered are obviously mis-sized and I can't get anyone to call me back!
1. joulukuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Bridget,
Thank you for your feedback. We’re sorry to hear about your experience and have already responded to your previous email, but please note that we don’t offer a telephone service.
Our team is available to assist you via live chat on our website or by email at support@mysundayski.co.uk. We’ll be happy to continue to help resolve any issues with your order.
Warm regards,
My Sunday Ski
Great and timely communication
Very responsive communication and high quality products
28. marraskuuta 2025
I ordered white color
I ordered white color , but received cream color . It differs from the photo.
1. joulukuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Olha,
Thank you for your feedback. We’re sorry the item wasn’t exactly what you were hoping for.
We can confirm the colour you received is correct as ordered. If you have any questions or would like further clarification before placing an order, please don’t hesitate to contact us at support@mysundayski.co.uk and we’ll be happy to help.
Warm regards,
My Sunday Ski
The sizing is completely wrong on the…
The sizing is completely wrong on the website. I even checked in the chat but was given rubbish advice. The quality of the jacket was also poor. Not suitable for ski for sure. You then have to pay to return. Not your fault but royal mail lost the parcel for a week but I had to chase for help. Hopefully I will get a refund soon but the whole experience has been awful.
30. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Claire,
Thank you for taking the time to share your feedback. We’re really sorry to hear the sizing advice didn’t meet your expectations.
Our collection is specifically designed for skiing. The Apricity jacket offers exceptional warmth and comfort with high-weight insulation and a full fleece lining. It features our durable, high-performance shell for protection on the slopes.
Carrier delays are out of our control and your return is being processed in line with our policy, and you’ll receive your refund as soon as it’s completed.
If you have any further questions, please feel free to contact us at support@mysundayski.co.uk and we’ll be happy to help.
Warm regards,
My Sunday Ski
Item came as described
Item came as described, and shipping process was seamless!
28. marraskuuta 2025
Fantastic quality
Fantastic quality, great fit, can’t wait to wear it on the slopes at Christmas
28. marraskuuta 2025
I did not receive the Oder…
I did not receive the Oder unfortunately and now they ar not answering emails
30. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Mrs Varey,
Thank you for your feedback and we’re very sorry you haven’t received your parcel.
We appreciate your patience while we await further information from our investigation with the carrier. Our customer service team is busier than usual during this peak period, but we’ve continued to keep you updated and truly value your understanding.
If you have any other questions, please contact support@mysundayski.co.uk and we’ll be happy to help.
Warm regards,
My Sunday Ski
Vastaus yritykseltä mysundayski.co.uk
Hi Tetiana,
Thank you for your feedback.
We’re sorry about the carrier delay and appreciate your patience whilst we investigated with you. We’re glad your order was delivered on 10th December.
If you have any further questions, please feel free to reach out to us at support@mysundayski.co.uk - we’re always happy to help.
Warm regards,
My Sunday Ski
Return Fee and Sizing
And if you make a return, they’re going to charge you $20 to send it back.
The sizing seems a little off. I’m 5’4”, 135lbs and size 6(US). For same size girlies, I recommend an a M/L rather than XS/S.
Also for anyone in the US, there’s a foreign transaction fee.
29. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Michelle,
Thank you for your feedback, and we’re sorry the sizing didn’t meet your expectations.
To help with sizing, we provide detailed product measurements on each product page, along with our Fit Guide: https://www.mysundayski.co.uk/pages/fit-guide. If you’re still unsure, please don’t hesitate to contact us and we’re happy to assist further.
When shopping on the relevant market’s website in your currency, no foreign transaction fee is applied to your order.
If you have any other questions, you can reach us at support@mysundayski.co.uk and we’re always happy to help.
Warm regards,
My Sunday Ski
I still haven’t received my items.
26. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Jackie,
Thank you for your feedback and we’re sorry you haven’t received your parcel.
We’ve contacted you to confirm the carrier is waiting for you to arrange a redelivery or collection.
If you have any other questions, please contact support@mysundayski.co.uk and we’ll be happy to assist further.
Warm regards,
My Sunday Ski
Love the styles but the sizing chart…
Love the styles but the sizing chart does not properly reflect actual sizing. I also am missing an item in the shipment (shows shipped but not in the box) and am still waiting to hear back after emailing twice before sending back the items that did arrive and don’t fit. I want to make sure I get credited for this mistake. Please email me back so I can honor the return deadline.
28. marraskuuta 2025
Vastaus yritykseltä mysundayski.co.uk
Hi Rachel,
Thank you for your feedback, and we’re very sorry for the issues you’ve experienced.
We’re conducting a thorough investigation as advised and this process takes some time, we truly appreciate your patience while we work to resolve it.
If you have any further questions in the meantime, please don’t hesitate to contact us at support@mysundayski.co.uk and we'll be happy to help.
Warm regards,
My Sunday Ski
I'm OBSESSING.
I purchsed the red racre stripe base layer set, red headband, black headband and the white face & neck gaiter and it's a 10/10 — sleek, chic, and seriously stunning! The color pops beautifully and makes such a bold, polished statement. I'm LOVING it!
25. marraskuuta 2025
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