mysundayski.co.uk Arvostelua 

488
•
TrustScore 3.5/5 tähteä

3,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

A true diamond in online shopping. Fabulous skiwear next day delivery is standard. Lots of stock. Prompt On line customer support . I have placed so many orders and never been let down. I NEVER bother... Näytä lisää

Saanut 1/5 tähteä

Very disappointed. I bought this ski suit because it looked very stylish, but unfortunately it’s not fit for skiing at all. It doesn’t keep you warm and scratches almost instantly, which is disappoi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great suit, pricier side but you are paying for quality and warmth! Other ‘high st’ brands at similar price do not offer as good quality and practicality. The suit was stylish and warm and practical f... Näytä lisää

Saanut 5/5 tähteä

I purchsed the red racre stripe base layer set, red headband, black headband and the white face & neck gaiter and it's a 10/10 — sleek, chic, and seriously stunning! The color pops beautifully and mak... Näytä lisää


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

488 arvostelua

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(488)

138 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Beautiful ski suit

Beautiful ski suit , but it arrived stinking, with a terrible smell.

24. lokakuuta 2026
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Hadas,

Thank you for your feedback, and we're sorry to hear about the condition the ski suit arrived in.

This isn't the standard we expect, and we've flagged it with our warehouse team to investigate.

We’ve contacted you directly to help resolve this.

Best wishes,
My Sunday Ski

Saanut 1/5 tähteä

The cut of the ski suit was poor…

The cut of the ski suit was completely off. I'm a standard size and easy to fit. This ski suit was completely wrongly cut - the legs were out of proportion and much too small compared to the top half of the ski suit which was a more generous fit.
It was completely unwearable as a result and unfortunately had to return.

It was otherwise an easy, convenient online purchase and the ski suit itself looked beautiful, but it was just poorly cut and unwearable. Really disappointing after spending so much and then even more to return.

At this price point, I would have expected an outfit that well proportioned.

17. heinäkuuta 2026
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hey,

Thank you for taking the time to share your feedback. We're sorry to hear that the fit of the ski suit wasn't right for you.

To help customers find the best fit, we provide detailed measurements on each product page, along with our fit guide. You can find more information here: https://www.mysundayski.co.uk/pages/fit-guide

If you have any sizing questions before placing a future order, our Customer Care team is always happy to help, so please don't hesitate to get in touch.

Warm regards,

My Sunday Ski

Saanut 3/5 tähteä

Too big but too expensive to exchange

Good quality and speedy delivery but the sizing is too big and too expensive to exchange. I did check the measurements and was careful to make the correct sizing selection. The guide was not correct for what arrived. Hesitant to shop again.

29. kesäkuuta 2026
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Kassie,

Thank you for taking the time to share your feedback. We're pleased to hear you were happy with the quality of your order and our speedy delivery.

We're sorry to hear the sizing wasn't quite right for you. To help customers find the best fit, we provide detailed measurements for each product on the size guide, along with our fit guide for additional sizing advice: https://www.mysundayski.co.uk/pages/fit-guide.

If you have any questions or would like assistance choosing the right size in the future, please don't hesitate to contact our Customer Service team. We're always happy to help.

Warm regards,

My Sunday Ski

Saanut 5/5 tähteä

Excellent quality and seamless purchase experience.

The My Sunday Ski website was easy to use and didn’t feel overwhelming with choices. I was tossing up between two suits and checked the My Sunday Ski’s instagram instagram page to view the suits on differing customers.

When I received my ski suit, I was over the moon! It’s such amazing quality and fits perfectly! It’s really warm and has pockets everywhere which is ideal.
I love it!

12. kesäkuuta 2026
Saanut 1/5 tähteä

I weight 57 kg and I am 169 cm tall

I weight 57 kg and I am 169 cm tall. By looking at the sizing chart I suppose to get size S in snow suit but wanted to be extra careful so ordered size M. I couldn’t get in when I finally managed to get in it was so tight ! The skisuit was pulling my arms down and raising them was impossible. Also I couldn’t sit down without the suit hurting me and pulling everywhere. Paying almoust 500 pound you would expect to be a premium quality and it was absolutely awful experience . 😞 I have returned it. it’s impossible to wear it ohhhh I forgot to mention I had nothing on just underwear so can’t imagine putting it on with layers of thermals etc. They also charge you 8 pounds to return their products. REPLY TO MY SUNDAY SKI: yes I did follow your „detailed” size guide and still the suit didn’t fit even tho I sized up. Charging for return if it’s your fault that the suit doesn’t fit because your size guide it’s wrong it’s beyond ridiculous!!!! Either make proper suits that fit your descriptions regarding sizing or stfu and take the return without charging. Ridiculous 🤬

10. kesäkuuta 2026
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Paula,

Thank you for taking the time to leave a review. We're sorry to hear that the fit of the ski suit wasn't suitable for you.

To help customers find the best fit, we provide detailed product measurements within the size guide on each product page, along with additional fit recommendations in the sizing section. We also have a dedicated fit guide available here: https://www.mysundayski.co.uk/pages/fit-guide.

Regarding the return fee, details of our returns process are outlined in our returns policy, which can be found here: https://www.mysundayski.co.uk/pages/returns-exchanges.

If there's anything further we can help with, please don't hesitate to contact us at support@mysundayski.com.

Warm regards,

My Sunday Ski

Saanut 1/5 tähteä

Appalling customer service

I ordered two salopettes in size XS and S. I am a standard size 8. The sizing comes up extremely small so they didn't fit. I was travelling abroad a lot for work and therefore re-ordered larger sizes with a view to returning the smaller sizes when I returned to the UK. I was less than a week after the 14 day deadline for returns and they refused to refund me nor even offer a credit note which I requested. I also asked if we could resolve it commercially and Sunday Ski refused. They seem to like to sell very expensive products without the level of customer care I'd expect from a high-end brand. I have therefore been left losing £315. The products are okay but not worth the money.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Penny,

Thank you for taking the time to share your feedback. We’re sorry to hear that the sizing didn’t work out for you and your returns timeframe was missed.

As outlined in our returns policy, all return requests must be made within 14 days after the date of delivery. You will then have a further 14 days to send items back to us.

You can find more details on our returns policy here - https://www.mysundayski.co.uk/pages/returns-exchanges

If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Warm regards,
My Sunday Ski

Saanut 1/5 tähteä

Buyer beware

Buyer beware! All of these poor reviews are accurate. It’s the same I experienced. You can’t get ahold of anyone, even when I paid for expedited shipping my suit didn’t come in in time. I had to return it because I never was able to wear it to my ski-trip because it arrived after and then they denied my return. For one of the items they offered to charge me to return it. Very poor customer service and poor quality. The items don’t look like they are advertised online. Shop somewhere else! They don’t stand behind their word and take weeks to get back to you. It’s impossible to get anyone on the phone.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Kiera,

Thank you for sharing your feedback.

Our customer service team contacted you because your return was received without tags attached and with marks on the item. We also provided an image showing the condition it arrived in.

As outlined in our returns policy, we can only accept returns or exchanges for items in their original condition (unused, unworn, unaltered) with tags attached, and in the original packaging.

Please note that return fees apply, as stated in our policy. You can view the full details here: https://www.mysundayski.co.uk/pages/returns-exchanges.

We have responded to your emails within our stated timeframe, including multiple replies sent on the same day.

While we don’t offer telephone support, we’re always happy to assist via live chat and email.

If you have any further questions, please let us know and we’ll be happy to help.

Warm regards,
My Sunday Ski

Saanut 1/5 tähteä

Bad sizing. Bad returns.

Bought a coat and they shipped me the wrong item. They then shipped me the correct item but sizing is so small. I bought a M/L jacket (I’m a size 8) and it didn’t close properly. So I requested a return. And then they charged me $40 to return it (and didn’t outwardly communicate this). So i wasted my time returning two items for them and they charged me $40 to do it.

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Alyssa,

Thank you for your feedback.

We’re sorry that you received an incorrect item. This was investigated with our warehouse, and we provided a pre-paid returns label for you to send it back, along with arranging a replacement.

As the replacement did not fit, any further return will follow our standard returns policy, and any applicable fees are outlined on our website. We apologise if this was missed.

You can view our full returns policy here: https://www.mysundayski.co.uk/pages/returns-exchanges

If you have any other questions or feedback, please email support@mysundayski.co.uk, and we’ll be happy to assist.

Warm regards,
My Sunday Ski

Saanut 1/5 tähteä

Wont let me return.... shame

Ordered a set for skiing but the delivery was slow and didn't come in time.
I am back now from skiing and requested to return it as they dont fit (brand new in bags with labels) and they say no because im past 14 days.

I had the same issue with Goldbergh - emailed them and they let me return it (and they are in the netherlands).
Real shame - wont be using them again.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Leanne,

Thank you for your feedback.

We’ve reviewed your order and can confirm it was placed on 4th March and delivered on 5th March, in line with the delivery timeframe outlined on our website.

As per our returns policy, you have 14 days from the delivery date to create a returns label for a refund or exchange. Once the label has been generated, you then have a further 14 days to send the item back. We’re sorry that this timeframe has now passed.

You can access our returns link via the website under Help > Start a return, or directly through our returns policy page.

Please find our full returns policy here:
https://www.mysundayski.co.uk/pages/returns-exchanges

If you have any further questions, feel free to email us at support@mysundayski.co.uk and we’ll be happy to assist.

Warm regards,
My Sunday Ski

Saanut 5/5 tähteä

I loved the boots

I loved the boots - wore them in the chalet, up the mountain, on the plane - don't want to take them off. The ski suit was a bit big and customer service was exceptional for my return. Just love everything about My Sunday Ski.

16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Quality didn’t match the price and expensive returns

I loved the look of the designs (I ordered base layers) but when they arrived I didn’t feel the quality of the material was what I expected for the price. They also arrived in very cheap plastic bags which immediately put me off. The shipping was quick but £8 for a return didn’t feel like a brand I would shop from again unfortunately.

18. maaliskuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Jen,

Thank you for taking the time to share your feedback.

Our collection is specifically designed and tested for skiing and we’re sorry to hear the base layers were unsuitable for you.

Our returns fees are listed on our website and you can find more information here: https://www.mysundayski.co.uk/pages/returns-exchanges

If there’s anything further we can assist you with, please don’t hesitate to contact us at support@mysundayski.co.uk and we’ll be happy to help.

Warm regards,
My Sunday Ski

Saanut 1/5 tähteä

A £45 order that costs £8 to return

A £45 order that costs £8 to return. never seen a cost like it

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hello,

Thank you for sharing your feedback.

Our returns fees are listed on our website and we apologise if this was missed before placing your order.

You can view our returns policy here: https://www.mysundayski.co.uk/pages/returns-exchanges

If you have any questions, please email support@mysundayski.co.uk and we’ll be happy to help.

Warm regards,
My Sunday Ski

Saanut 3/5 tähteä

I bought the ski thermal set top and…

I bought the ski thermal set top and bottom and ended up selling it on vinted. I found it very low rise, which for underneath ski trousers just didnt work.
I havent bought any actual outer ski wear as Im not sure its technically good enough for skiing, it looks like more of a fashion brand.

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi Jaye,

Thank you for taking the time to share your feedback.

Our brand is built on the both performance and fashion. We invest heavily in the technical development of our pieces, from breathable, waterproof and windproof 4-way stretch shells to fully fleece-lined ski suits designed to handle real mountain conditions.

Our ski separates also feature our signature zip-together snow guard system, creating a protective barrier between jacket and pants, along with snow cuffs and other functional details designed specifically for time on the slopes.

Our pieces are worn by first-time skiers, seasoned professionals and Olympians.

If you have any other feedback or questions, please don’t hesitate to contact us at support@mysundayski.co.uk and we’ll be happy to help.

Warm regards,
My Sunday Ski

Saanut 1/5 tähteä

Refunds take waaay too long

Absolutely great ski jacket but the sizing was really off (even based on the sizing chart) and it was way too big. I returned the item (and re ordered a smaller size) and the return was received by MY Sunday Ski on the 24th Feb. and I’m still awaiting my money back now on the 3rd April. Won’t buy direct again but maybe from Selfridges in store as you can exchange and refund without having to chase.

UPDATED 4th March post the response below

Dear my Sunday ski - thank you for replying below. Ive now received an email stating that you’ve got my return, so yes that’s inline with the policy you quote, however the email received today stated I have to wait another 10 days for my money!!!!! What a joke

Changed my score to reflect this

19. helmikuuta 2026
mysundayski.co.uk-logo

Vastaus yritykseltä mysundayski.co.uk

Hi JB,

Thank you for sharing your feedback.

As mentioned in our previous email, your return was delivered on 24th February and processed on 27th February - within 3 working days of receipt.

Once a refund has been issued on our side, it can take up to 5-10 working days for the funds to appear in your account, depending on your bank. Unfortunately, this timeframe is outside of our control.

We process all returns within up to 7 working days, in line with our returns policy. You can view the full policy here:
https://www.mysundayski.co.uk/pages/returns-exchanges

If you have any further questions, please reply to our email at support@mysundayski.co.uk and we’ll be happy to assist.

Warm regards,
My Sunday Ski

Saanut 5/5 tähteä

Love it

Beautiful ski suit (I first bought it online for the look) and I definitely love it : warm, comfortable and perfect for skiing. So many compliments . Bravo

22. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Stylish and practical

We purchased two ski outfits from MySundaySki and both are extremely stylish and practical. They only needed a base layer underneath which was also from MySundaySki. My daughter stood out from the croud which made it alot easier for me to find her on the slopes.

18. helmikuuta 2026
Oma-aloitteinen arvostelu

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