I booked a wheelchair for a cruise in barcelona around 36 hours before I needed it. The company got in touch with my within a few hours and I was in whatsapp commincation with them throughout the proc... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I cannot recommend these enough, from booking the scooter to making a last minute pickup time they were so amazing and only too happy to help. I will definitely use these again and recommend to others... Näytä lisää
Yritys on vastannut
Wir hatten einen Mobility Scooter für Rom gebucht. Scooter in Top Zustand Lieferung pünktlich ins Hotel und Buchung total einfach und unkompliziert, Fragen wurden umgehend (in Deutsch)beantwortet.... Näytä lisää
Yritys on vastannut
Terrible they spoiled my holiday took my money would not deliver my scooter i did what they said and it was good enough they even tried to send a man up to my room avoid them . Still no refund !
Yritys on vastannut
4,3
Erinomainen
135 arvostelua
On vastannut 78 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Service perfect product.
Booking process was easy and the communication was excellent. The scooter was delivered to the hotel as soon as I arrived and collected from the hotel on my day of departure which was ideal. The scooter met my needs perfectly was easy to use and reliable and only needed to charge once over the 10days.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your fantastic review! 😊
We’re delighted to hear that the booking process was smooth and that the scooter met all your needs during your trip. It’s great to know that the delivery and collection were seamless, and that the scooter was reliable throughout your 10 days.
We appreciate your feedback and are so happy we could help make your experience more enjoyable. We look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Hired a wheelchair to be delivered to…
Hired a wheelchair to be delivered to Hotel. Excellent service. The booking was easy. The chair was delivered to the hotel. Without it I would have been limited to what I could go. With it I travelled on the local buses to Cambrills, Tarragona, Samà Parc and Barcelona. We stayed in Salou. The bus drivers were very accommodating and helpful, there were ramps on the buses and a wheelchair safety belt on some buses. If you need a wheelchair to help you get out and about just use this company.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that the wheelchair helped make your trip so much more enjoyable and allowed you to explore the area without limitations. It’s great to know the delivery to the hotel went smoothly and that the local bus drivers were so accommodating!
Your feedback means a lot to us, and we’re so happy to have been part of your experience in Salou and beyond. We hope to assist you again on your future travels!
Best regards,
Motion4Rent Team
Offered a better scooter if needed
Offered a better scooter if needed . We were very happy with your service and the scooter . It made the holiday so enjoyable for us .
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your kind words!
We’re thrilled to hear that the scooter helped make your holiday more enjoyable. It’s great that you were satisfied with our service, and we’re always happy to offer you the best options to meet your needs.
We look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Just back from a wonderful 3 night…
Just back from a wonderful 3 night break in Copenhagen which was made perfect by the use of a mobility scooter booked through Motion4rent. The scooter was delivered to my hotel and was waiting for me when I arrived. Would definitely use this company again! Excellent service.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your lovely review!
We’re so happy to hear that our mobility scooter helped make your 3-night break in Copenhagen perfect. It’s fantastic that the scooter was delivered right to your hotel and ready for you upon arrival.
Your feedback means a lot to us, and we look forward to assisting you again on your next trip!
Best regards,
Motion4Rent Team
Excellent company
The customer service was the best I’ve ever had - every question answered almost immediately- scooter was very high quality - battery life was excellent and honestly would highly recommend this company I was so pleased with them from start to finish- booking process was very simple and it was there at the hotel fully charged when I arrived
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your fantastic review!
We’re thrilled to hear that you had such a positive experience with our service from start to finish. It’s wonderful to know that our customer service, scooter quality, and battery performance exceeded your expectations.
Your recommendation means a lot to us, and we’re happy we could make your trip easier and more enjoyable.
We look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Beware RESOLVED
5/15/2026 UPDATE I would like to thank:
Natalia Cherniavska
Executive Director
Motion4rent.com
for personally responding to my issue and resolving the matter.
Beware: Motion for Rent is a middleman service, not an equipment supplier. Their website does not clearly state that they only act as a broker until after you have paid. I paid their fee expecting a direct rental, only to discover they simply connect you with a third party for delivery. This lack of transparency caused a major issue: ( I WAS NOT ABLE TO CONFIRM AVAILABILITY OF THE SPECIFIC PRODUCT UNTIL I PAID THEIR FEE.) I was finally put in touch with the actual supplier, I found they didn't even have the specific item I needed. Additionally, be aware they are based in Spain, not the US, which further complicates communication
(I MADE NUMEROUS ATTEMPTS TO HAVE THIS RESOLVED. )
In response to your request for my information, you can consult with Alejandra M at your organization, reference case: 37223.
I must reiterate that I could not confirm product availability and explicitly stated that no substitutions would be acceptable. Despite this, I was informed that paying the deposit was the sole method to verify whether the item was in stock
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Hello,
Thank you for your feedback.
We would like to clarify that Motion4Rent is a global platform that connects customers with verified local providers worldwide, allowing people to travel without mobility barriers. This information is available during the booking process, and our role is to ensure a wide range of options, competitive pricing, and international coverage.
We are sorry to hear about your experience. This is certainly not the standard of service we aim to provide. Our customer support team operates daily with multilingual assistance to ensure smooth communication and resolution of any issues that may arise.
Regarding the availability of the requested equipment, this should have been properly confirmed before final acceptance. We take this matter seriously and would like to review your case in detail.
As we have not been able to identify your booking in our system, we kindly ask you to provide your booking reference and full name, so we can investigate what happened and assist you accordingly.
We remain at your disposal and are committed to continuously improving our service.
Best regards,
Motion4Rent Team
From start to finish just excellent
From start to finish just excellent
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your kind words!
We’re delighted to hear that your experience was excellent from start to finish. Providing a smooth and reliable service is always our top priority, and it’s great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Motion4Rent Team
Great service
Great service. Delivery at the hotel. Flexible timing. It made a huge difference for us in Bilbao. First citytrip in years without having to worry about getting somewhere when you're disabled.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your wonderful feedback!
We’re truly happy to hear that our service made such a positive difference during your trip to Bilbao. Being able to enjoy a city without worrying about mobility is exactly what we strive to make possible.
We’re glad the hotel delivery and flexible timing helped make your experience smoother and more comfortable.
It means a lot to us to be part of your first city trip in years, and we hope to assist you again in many more journeys ahead.
Best regards,
Motion4Rent Team
Absolutely Brilliant
Brilliant! It truly transformed our holiday with my nan who struggles with her hips, meant we could go on walks and everything with her. Also got the foldable one so we could travel on the metro etc. also the money we saved getting taxis it paid for itself!
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your amazing feedback!
We’re truly delighted to hear that the scooter made such a positive difference to your holiday and allowed you to fully enjoy those special moments with your nan. That’s exactly what we aim for—helping families travel together without limitations.
It’s great to know the foldable option worked well for getting around the city and that it even helped you save on transport costs—that’s a big win!
We really appreciate your kind words and hope to assist you again on your future trips.
Best regards,
Motion4Rent Team
5 star service
5 star service. Easy comunication for delivery of mobility scooter, alicante after partner hurt his leg. Delivered on time and picked up on time.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your kind review!
We’re delighted to hear that everything went smoothly and that our team could assist you quickly when it was needed most. Ensuring easy communication and reliable, on-time delivery and collection is always our priority.
We truly appreciate your trust in us and hope your partner is recovering well. We’d be happy to assist you again anytime you need us.
Best regards,
Motion4Rent Team
Excellent service & lovely staff
Excellent service, really good communication and absolutely lovely staff. Our request was last minute but these guys went above and beyond and really made my Dad's holiday so much better!
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your kind words!
We are truly happy to hear that you were satisfied with our service and communication. It means a lot to us that we could help make your Dad’s holiday more comfortable and enjoyable, especially with a last-minute request.
We always do our best to go the extra mile for our customers, and your feedback really motivates our team.
We hope to assist you again in the future!
Best regards,
Motion4Rent Team
Fantastic!
Fantastic!
First time Scooter user.
Was concerned about walking and standing in queues for four days at Disneyland Paris but the Mobility Scooter was delivered to and picked up at my hotel. The company even let me keep it for an extra few hours when my plans changed.
Comfortable and kept the charge really well. Website made it easy to select the correct scooter for my needs. Competitive prices. Will definitely use them again.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your fantastic review!
We’re delighted to hear that your first experience using a mobility scooter went so smoothly and helped you fully enjoy your time at Disneyland Paris. Avoiding long walks and queues can make a big difference, and we’re really happy we could be part of that.
It’s great to know that the delivery, flexibility with your schedule, and the scooter’s comfort and battery performance met your expectations. We always aim to make the process as easy and stress-free as possible, so your feedback means a lot to us.
We truly appreciate your kind words and look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Communication was great
Communication was great. Delivery and pick up at my hotel so easy.
29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you very much for your kind words 😊
We’re happy to hear that the communication met your expectations and that the delivery and pick-up at your hotel were easy and convenient.
We hope to assist you again on your next trip ✨
Excellent service scooter was waiting…
Excellent service scooter was waiting for me at our hotel in Disney land Paris with full battery
Battery stayed charge for at least 8 to 10 hours which was really good seeing you are out for a long day there
Scooter are top quality hira for 4 days easy pick up and drop of at the hotel
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your kind review 😊
We’re delighted to hear that everything went smoothly and that the scooter was ready for you at your hotel with a full battery. It’s great to know the battery performance met your expectations during your long days at Disneyland Paris.
We also appreciate your feedback on the quality of the scooter and the easy pick-up and drop-off service — that’s exactly the experience we aim to provide.
We look forward to assisting you again on your next trip ✨
OutrageousRented amobility scooter for our…
Rented amobility scooter for our vacation in Sharm for 8 days. There were various issues, which made me give only 1 star.
1 - the scooter was battered and old, some parts held together by adhesive tape; the worst though was battery life. After three short trips in the resort the battery was at the end.
2 - reservation mix up. I have MS, so I need the scooter till the end of the trip, ie till April 8. For some unknown reasons, the reservation ran on till April 1. That shouldn’t happen.
3 - pricing. I thought that the price of $450 for eight days is quite a note, but I rented it anyway, but then it turned out that this was the price for two days never ever would have rented it if I knew that this was the price for two days. That is simply outrageous.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you for your feedback. We’re truly sorry to hear about your experience and understand your frustration.
Regarding the condition of the scooter and battery performance, this is certainly not the level of quality we aim to provide. We will review this matter with our local partner to ensure that all equipment is properly maintained and meets the expected standards.
Concerning the reservation dates, we sincerely apologize for the confusion. This should not have happened, especially considering your situation. Please share your booking reference so we can investigate this issue thoroughly and prevent it from happening again.
As for the pricing, we understand your concern. According to your booking details, the total amount was composed of:
Rental: €229.94
Delivery service: €200.00
Total: €429.94
The rental price itself is in line with the market, as providers usually charge based on the full rental period (the longer the rental, the lower the daily rate). A significant part of the cost corresponds to the delivery service, which is set by each local provider depending on distance, logistics, and local conditions.
Please note that customers also have the option to pick up the equipment directly from the store, which reduces the total cost.
Regarding the equipment condition, customers are always free to refuse the equipment at the time of delivery if it does not meet expectations. Once accepted, it is considered approved in its delivered condition. As rental equipment is used regularly, it may show signs of wear, although it should always remain fully functional.
We take your comments very seriously and will review your case in detail with the local provider.
Please contact us directly so we can assist you further and work towards a fair resolution.
Best regards.
Absolutely great service from start to finish
Absolutely great service from start to finish. We hired 2 scooters both were delivered to the hotel the night before we had booked them for, even had a WhatsApp to so they were there and with an additional contact.
The scooters were comfortable and the batteries on both of them was amazing, we spent 2 full days in Disneyland and the batteries still had plenty of power left each day.
I would highly recommend this company and will definitely book with them again.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Thank you so much for your wonderful review 😊
We’re delighted to hear that everything went smoothly from start to finish and that the delivery to your hotel and communication via WhatsApp met your expectations.
It’s great to know the scooters were comfortable and that the batteries lasted perfectly for your days at Disneyland — that’s exactly what we aim for!
We truly appreciate your recommendation and look forward to assisting you again on your next trip ✨
Service parfait
Service parfait. Même si il y a eu un petit problème avec le premier fauteuil, un autre a été livré une heure après.
Personnel très sympathique
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Merci beaucoup pour votre message 😊
Nous sommes ravis que vous ayez apprécié le service et la réactivité de notre équipe. Nous nous excusons encore pour le petit souci initial avec le fauteuil, mais sommes heureux d’avoir pu le résoudre rapidement.
Merci également pour vos mots sur notre personnel, cela compte beaucoup pour nous 🙏
Au plaisir de vous accompagner à nouveau lors de votre prochain voyage !
Ho preso a noleggio uno scooter per…
Ho preso a noleggio uno scooter per disabili tramite Motion4Rent per una vacanza familiare a New York di una settimana.Ho fatto un noleggio di quattro giorni , e la ditta che mi hanno indicato sul posto me lo ha portato un giorno prima in Hotel e non solo ..avevo bisogno di tenerlo un altro giorno e non c’è stato nessun problema.devo dire che sono veramente bravi , se hai bisogno ti rispondono in poco tempo
Lo consiglio vivamente.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Caro Guiseppe,
Grazie mille per la tua recensione! Siamo davvero felici che tu abbia avuto un'esperienza positiva con il nostro servizio di noleggio scooter per disabili. È un piacere sapere che tutto è andato bene durante la tua vacanza a New York e che il nostro partner sul posto è stato in grado di soddisfare le tue esigenze, consegnando lo scooter in anticipo e prolungando il noleggio senza problemi.
Apprezziamo molto il tuo consiglio e siamo felici di aver potuto rispondere prontamente alle tue necessità. Grazie ancora per aver scelto Motion4Rent, e speriamo di poterti assistere anche in future occasioni!
Cordiali saluti,
Very good communication through…
Very good communication through WhatsApp: prompt delivery and collection.
Equipment met expectations.
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Dear Ms Hatim,
Thank you so much for your review! We are delighted to hear that you had a positive experience with our communication via WhatsApp, as well as the prompt delivery and collection of the equipment. We are also glad that the equipment met your expectations.
We truly appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Do not use in Tenerife
Initial order process for a mobility scooter for my husband was very good.
Order was from Monday 23rd March 10am until Friday 27th March 6pm, the scooter was delivered to our hotel in Tenerife on time, but we were advised it would be collected at 3.30pm on the Friday as that is the latest pick up time.
Came to use it on day 3 and the scooter had been taken from the charging point at the hotel.
Called the company straight away and was told to ask reception to view CCTV. Only the police can view footage.
The company said they would try to locate the scooter and call us the next morning. NO PHONE CALL!!!
My husband had to call them and ask what was happening.
Driver turned up at the hotel with no replacement and gave €20as a refund for 2 days.
Will not recommend this company or use again!
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Motion4rent
Dear Mark,
We are truly sorry for the experience you had with the scooter rental, and we understand how frustrating this situation can be.
As informed by our collaborator, the scooter was delivered correctly, and you were told that the latest pick-up time would be 4:30 PM on the last day. If you needed more time, you could leave the key at reception.
On the third day, when you contacted us, you informed us that the scooter had been taken from the hotel, mentioning that it had been stolen. After consulting with the hotel to check the security cameras, unfortunately, it was not possible to access the footage. Given the inability to locate the scooter, our collaborator confirmed that it had been stolen.
Since there was little time left in the rental period, you were offered the option to replace the scooter or proceed with a refund for the unused days. As you recall, you opted for the refund, which was €20, and you accepted it without issue.
The entire process was correctly managed by our collaborator , who also received the key and closed the process properly. No direct complaints were raised at that time.
We apologize again for the inconvenience caused and appreciate your understanding. We are committed to continuously improving to provide the best possible service.
Sincerely,
Trustpilot-kokemus
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