Sam was extremely helpful in helping me make the right choices for my cruise which is a vry special one for me and my sister. I did not know where to begin and she patiently talked me through everyt... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍 I have received good... Näytä lisää
Yritys on vastannut
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'l... Näytä lisää
Yritys on vastannut
Sam was very helpful and held the cruise for us, allowing us to contact a third person travelling with us. She also supplied us with a number to call her back on should we have any further queries. I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Risteilymatkatoimisto
- ja myös
- Lounge-odotustila
- Matkailuklinikka
- Matkailusivusto
- Matkatoimisto
- Risteilyvarustamo
Tietoja yrityksestä Southampton Cruise Centre
Yrityksen kirjoittama
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Yhteystiedot
298 Highfield Road, FY4 3JU, Blackpool, Yhdistynyt kuningaskunta
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Erinomainen
463 arvostelua
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Sam was extremely helpful in helping me…
Sam was extremely helpful in helping me make the right choices for my cruise which is a vry special one for me and my sister. I did not know where to begin and she patiently talked me through everything including what ship would suit us best; the position of our suite; and the itinerary. I would recommend her services again and again
14. lokakuuta 2026
Caroline was very helpful
14. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Mark,
Thanks for taking the time to leave us a review.
We're really pleased you were well looked after and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Sam was very helpful and held the…
Sam was very helpful and held the cruise for us, allowing us to contact a third person travelling with us. She also supplied us with a number to call her back on should we have any further queries. I couldn't ask for more.
13. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Ronald,
Thank you for your wonderful feedback.
We're so pleased Sam looked after you so well. Having someone you can contact directly when you need a little extra help makes all the difference, and that's exactly the kind of personal service we aim to provide.
We really appreciate you booking with us and hope you all have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Booking was simple lots of options to…
Booking was simple lots of options to choose from, make sure you read everything properly to make sure you get what you want. We had a payment issue with MSC when we tried to upgrade our drinks package but Southampton Cruise Centre managed to sort it out. My only peeve was although they sorted out the issue they never returned a call which they said they would, if you’re not going to call back don’t say you will.
5. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Roy,
Thank you for your review and honest feedback.
We're pleased our team could help resolve the payment issue with MSC and get everything sorted for you.
You're absolutely right about the promised callback, and we're sorry that didn't happen. Even when an issue has been resolved, keeping our customers updated is important, and we'll make sure your comments are passed on to the team.
We appreciate you booking with us and hope you have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Fab!
Quick, really helpful and Sue managed to get us a few discounts to get us a brilliant cruise at a great price! Thanks alot! :)
21. syyskuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Jane,
Thanks so much for your review!
A fantastic cruise at a great price, what's not to love? We'll make sure Sue sees your comments. We're lucky to have her on the team.
Enjoy the countdown to your cruise, and have an amazing time!
Kind regards,
Southampton Cruise Centre
This our first time using southampton…
This our first time using southampton cruise and it was very good pleasant conversation with Amy Hession she was able to answer my queries to look for flights and hotel and she gave some advice.i'll be using again southampton cruise.-Darius 🇬🇧
5. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Darius,
Thank you for your lovely review.
We're really pleased your first experience with Southampton Cruise Centre has been such a positive one. We'll make sure Amy sees your kind comments.
It's especially nice to hear you'd happily book with us again. We look forward to helping you with many more holidays in the future!
Kind regards,
Southampton Cruise Centre
Amazing
I really feel I have to give another review for Diane , because once again she has gone above and beyond for me.
Only a week after the last booking, I needed her help again with booking the cabin I wanted for two back-to-back cruises In April 2028. As soon as the cabins went on sale, the website went down and the phone lines were closed within minutes because of the demand.
I honestly thought I was going to miss out on the cabin I wanted, but Diane just kept going. She persevered when I’m sure many people would have given up, and somehow managed to get everything sorted and secure my preferred cabin.
What really stands out to me is that this wasn't just a one-off. She had already gone to an extraordinary amount of trouble for me the previous week, and then a week later she did it all over again.
I know how busy these bookings can be when cabins first go on sale, and I also appreciate that she had no control over the website or the telephone lines. What she could control was how much effort she was prepared to put in — and she certainly did that.
I honestly feel very lucky to have Diane looking after my bookings. She knows exactly what area of the ship I want to be in and my favourite cabins and she takes the time to try and get exactly what I want. I know that when she says she will try to do something for me, she really does try.
I can't thank her enough. She is an absolute star and a real credit to the company.
7. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Teresa,
What a fantastic review, thank you!
Diane really is a star, and we're incredibly lucky to have her on our team. It's lovely to see her hard work and dedication recognised, especially by someone who has put their trust in her time and time again.
We'll make sure Diane sees every word of this. We know how much she'll appreciate it!
Thank you again for your continued loyalty and for taking the time to share such wonderful feedback. We hope your back-to-back cruises in 2028 are well worth the wait!
Kind regards,
Southampton Cruise Centre
Lovely bright and quick staff
Lovely bright and quick staff, all of whom were super friendly and kind and Charlotte has been truly amazing. She grasped my exact needs in a minute and was on the case 👍
I have received good advice, every notification Charlotte has received I have had forwarded
Nothing was too much trouble including dealing with all the fuss around my wheelchair compliance
Don't bother asking if I would recommend - I already have to 2 groups of people I volunteer with, one of whom is filled with avid cruisers 😁👍
3. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Julie,
What a wonderful review, thank you!
We're so pleased Charlotte has looked after you so well. She's a real asset to our team, and we'll make sure she sees your lovely comments.
And the fact you've already been recommending us to others is the biggest compliment we could ask for! We really appreciate your support and hope you have an absolutely fantastic cruise.
Kind regards,
Southampton Cruise Centre
Jenny very helpful in fact brilliant
Jenny helped our party book a cruise. She was very helpful in fact brilliant and very thorough. Even checked passports were in date, by checking date of issue, not the expiry date, hence mine needed replacing
Thank you Jenny
4. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Karen,
What a lovely review, thank you!
Jenny will be delighted to see your comments. It's that extra attention to detail that can make all the difference, and we're lucky to have her on the team.
We hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Superb experience.
9. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Edward,
Thanks so much for your lovely feedback. We're really pleased you had a great experience with us.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Vastaus yritykseltä Southampton Cruise Centre
Thanks for your review, Pamela.
It's great to hear you found the booking process simple.
Hopefully you have everything you need, please feel free to get in touch if you need anything else.
Kind regards,
Southampton Cruise Centre
Booked 2 cruises with two ladies…
Booked 2 cruises with two ladies caitlyn and lindsey. Both were extremely helpful and caitlyn rang a few times and sent emails to get us exactly what we needed.
2. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Wayne,
Two cruises booked is always good news!
Thank you for putting your trust in us. We’ll make sure Caitlyn and Lindsey see your lovely comments, and we hope you have an amazing time on both cruises.
Enjoy having two holidays to look forward to!
Kind regards,
Southampton Cruise Centre
Heather was amazing in helping to book…
Heather was amazing in helping to book our cruise! It will be our first time cruising, and Heather helped to ensure we got the best deal for what we wanted! They explained how booking the right package would give us more onboard credit for just a few pounds more! Thank you, Heather!
6. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Lisa,
What a lovely review, thank you!
Your first cruise is always an exciting one, and we're so pleased Heather could help you get everything just right. We'll make sure she sees your lovely comments.
We hope you have an amazing first cruise and that it's the first of many!
Kind regards,
Southampton Cruise Centre
Caitlyn was very helpful
Caitlyn was very helpful in explaining the details of our next cruise and the car parking arrangements at Southampton
5. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Derek,
Thanks for your lovely review.
We'll make sure Caitlyn sees your comments. We really appreciate you booking with us and hope everything is now set for a fantastic cruise!
Enjoy the countdown!
Kind regards,
Southampton Cruise Centre
Really easy to book and arrange
Really easy to book and arrange. Great that we can pay each month, makes it easier.
30. syyskuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Rowena,
Thank you for your lovely review.
We're really pleased the monthly payment option works well for you. It's a handy way to spread things out while the holiday gets closer!
We hope you have a wonderful cruise.
Kind regards,
Southampton Cruise Centre
I booked online
I booked online, I found it quite hard to work out if I was booking the right thing. When ghe confirmation came through it said twin beds and a table of 6 persons—- neither of which did I request. But a quick call to your customer service sorted it out easily.
29. syyskuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Thank you for your feedback.
We're sorry there was some uncertainty after booking, but we're pleased our team could quickly get everything sorted for you. That's exactly why we're always at the end of the phone, even when you choose to book online.
We hope you have a fantastic cruise! And please reach out if there is anything else you need.
Kind regards,
Southampton Cruise Centre
Booked quickly and efficiently
Booked quickly and efficiently. Diane very helpful as always
3. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Alison,
It’s lovely to hear how well Diane looked after you. We know they’ll be delighted to read your comments. Thank you for choosing Southampton Cruise Centre.
Kind regards,
Southampton Cruise Centre
Good service good webside, good price
I found Southampton Cruise center through Hello Cruise webside. It is very clear and easy - to navigate webside. We give the webside 5 stars for it.
28. syyskuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Thi Huong Nguyen,
Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!
Kind regards,
Southampton Cruise Centre
Jayne Nelson was very good on booking…
Jayne Nelson was very good on booking my cruise, very informative and friendly
2. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Lyn,
This is exactly the kind of feedback we love to receive. Thank you for mentioning Jayne, we’ll make sure they know what a difference their help made.
Kind regards,
Southampton Cruise Centre
Very easy to book and everything was…
Very easy to book and everything was covered. Just need the cruise to go as smoothly as booking
1. lokakuuta 2026
Vastaus yritykseltä Southampton Cruise Centre
Hi Neil,
Thank you for your kind words. We’re so pleased we could make planning your cruise easy and stress-free. We hope you have an amazing time onboard!
Kind regards,
Southampton Cruise Centre
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