Very helpful customer service, quick response. I already using my luggages for 6 months with no issues so just ordered some more. Fairly long lead time 2-3 weeks but worth it.Good quality compared to... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Updated from my earlier post. After my review, my metal case contacted me to see if they could resolve the issue. After much back-and-forth emailing, they offered me a cash payment (too low) or a repl... Näytä lisää
I am yet to take may fantastic cases away, but am busy packing them all. They look and feel fantastic. Secure closures and easily set pass code. I have a large and walk on case in silver, my wife'... Näytä lisää
Bought the large case last year, used it for last year and this year’s holiday. Locking system is excellent and very secure, no daft zips that can be easily cut into. Due to me being so pleased with... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Our Premium Metallic Aluminium Suitcase, crafted entirely from high-quality aluminium, this suitcase provides superior protection against impacts, ensuring your belongings remain safe and secure during your travels.
Yhteystiedot
Yhdistynyt kuningaskunta
- mettalcase.com
4,3
Erinomainen
53 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 16 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Company were prompt and helpful
Company were prompt in answering my questions. Put order in for a fast delivery. Case looks amazing and feels durable. Can’t wait to use it had to order 2 large ones to complete set.
13. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear Jackie,
Thank you so much for your kind review! We’re delighted to hear that our team was able to assist you quickly and that your case arrived just as you’d hoped.
We hope you enjoy using all your MettalCases on many future trips, and we’re grateful to have you as a valued customer.
Kind regards,
The MettalCase Team
Although a bit of a lead time for the…
Although a bit of a lead time for the cases to arrive, it was well worth the wait. Very sturdy yet beautiful. Well worth every penny spent.
I am now looking forward to many trips with elegant luggage.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear Andrew,
Thank you so much for your lovely review. We’re delighted to hear that you feel your case was worth the wait and that you’re pleased with both its sturdiness and elegance. It’s wonderful to know you’re looking forward to travelling with it.
We’re also delighted to let you know that our UK warehouse will be opening in the next couple of months, meaning future orders will arrive within just 3–5 working days.
Wishing you many enjoyable trips with your new luggage, and thank you again for choosing MettalCase!
Kind regards,
The MettalCase Team
We have now purchased 6 of these cases
We have now purchased 6 of these cases, 2 silver small, 2 silver medium, 1 small black and 1 medium black and all look the part and are very nice suitcases. We have even had comments on how posh they look.
As long as you accept the 4 to 5 week delivery they always arrive in week 5 but still on time. I believe there is a shorter delivery on the small silver as there is now stock in the UK.
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear James,
We are incredibly grateful for your continued support and for sharing such wonderful feedback. Six cases is a huge vote of confidence, and it means so much to us that you not only enjoy using them but are also receiving compliments on how elegant they look!
Your patience with our current delivery times has been truly appreciated. We’re very pleased to let you know that our UK warehouse will be opening in the next couple of months, which will reduce delivery times to just 3–5 working days for future orders.
Thank you again for being such a valued customer—we couldn’t ask for better support. We look forward to accompanying you on many more journeys with your MettalCase luggage.
Kind regards,
The MettalCase Team
Case was great
Case was great, good quality and just as advertised. Comms was excellent throughout too.. Would definitely recommend..
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear Clinton,
Thank you so much for your kind words! We’re delighted to hear that you’re pleased with the quality of your case and that our communication met your expectations.
Your recommendation means a great deal to us as a growing business, and we truly appreciate your support. We hope your new case serves you well on many journeys ahead!
Kind regards,
The MettalCase Team
Sturdy and durable
The case is sturdy and big enough to hold all my items. I bought it as my suitcases kept getting damaged by bad handling. This one is perfect!
10. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear Lorna,
Thank you so much for your lovely feedback! We’re delighted to hear that your new case is sturdy, spacious, and exactly what you needed after experiencing issues with other luggage. It’s great to know this one feels like the perfect solution.
We really appreciate your support and hope your case serves you well on many future trips!
Kind regards,
The MettalCase Team
I love my suitcases
Took a while to arrive, but the suitcases are great! Well built and good quality. The customer service team is very responsive. Overall, I think they’re worth the wait, much cheaper than other brands, and I would say the quality is about the same!
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear Jane,
Thank you so much for your kind feedback! We’re delighted to hear that you’re pleased with the quality and build of your suitcases, and that our customer service team was able to assist you effectively.
We truly appreciate your patience with the delivery time, and we’re excited to let you know that our UK warehouse will be opening soon. This will reduce future delivery times to just 3–5 working days.
It means a lot to us that you feel our cases offer great value, and we hope they serve you well on many journeys to come!
Kind regards,
The MettalCase Team
Good quality and stylish
Have been using for 2 months now and this is a very good quality case which also looks stylish. I have been using the hand luggage smallest size, maybe consider purchasing the bigger one too for summer holidays.
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Dear David,
Thank you so much for your fantastic feedback! We’re thrilled to hear that your hand luggage case has been both stylish and high-quality over the past two months.
We love your suggestion about trying one of the larger sizes for summer holidays—it’s a great way to make sure you’re well-equipped for all your trips.
We really appreciate your support and hope your case continues to travel with you in style!
Kind regards,
The MettalCase Team
Excellent quality suitcases
Excellent quality suitcases, quick reply to queries from customer service. Bonus case protection covers included with purchase. Ignore shop app tracking. Would definitely recommend mettalcase company.
20. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the quality of your suitcases and that our customer service team was able to help quickly.
We’re glad you liked the bonus case protection covers, and we really appreciate your recommendation—it means a lot to us as a growing business.
We look forward to being part of many future journeys with you!
Kind regards,
The MettalCase Team
Scam. Excuses, didn’t deliver.
After 8 weeks, it has not arrived. Company claim they have refunded me, no confirmation email. No money.
This item is vaporware, I’m not sure the previous reviews are real. They Claim held up at customs without details. At worst, this is a rug-pull and a scam.
At best, this is a drop-shipper out of their depth.
Avoid, looks like a scam, smells like a scam. Probably is a scam.
13. joulukuuta 2024
Oma-aloitteinen arvostelu
All good, good suitcase and service
All good, my case arrived on time and communication with customer service was great. Really good service. The suitcase looks great, very unique and good quality, would recommend.
3. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Thank you so much for your kind feedback! We’re delighted to hear that your case arrived on time and that our customer service team was able to assist you.
It’s wonderful to know you’re happy with the quality and design of your suitcase, and we really appreciate your recommendation. We hope it accompanies you on many great trips!
Kind regards,
The MettalCase Team
Fantastic company customer service .
Fantastic company customer service .
Case arrived a week before my holiday and it’s better than I expected .
A well made case and I love it!
31. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä MettalCase
Thank you so much for your lovely feedback! We’re thrilled to hear that your case arrived on time and exceeded your expectations.
We’ll always remember you with love as one of our very first customers—it means so much to us that you’ve been part of our journey from the start. We hope your case accompanies you on many wonderful holidays!
Kind regards,
The MettalCase Team
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